Situation at Subway - was I wrong?

[Anonymous]

Anonymous wrote:

Anonymous wrote:I worked fast food retail, and I would have been fired for this. Sure, you HOPE you can close early, and you can start the process in the HOPES that someone isn't coming, but anyone who works fast food knows you don't go home at 8 pm if the store closes at 8 pm. You lock the doors at 8 pm and THEN clean up. You sure as shit don't refuse customers at 7:53. That's insane.

No, you didn't work fast food or retail because if you did, you would know that managers are the ones who suggest this all the time.

Not at McDonald's or the two ice cream stores I worked in. Let me guess, you're a manager at a fast food restaurant now.

[Anonymous]

Anonymous wrote:this is bull shit, the last order is taken at 8pm and door locked then. Workers are paid to be there at least 30min-1 hour after 8pm to close up.

agree

[Anonymous]

Anonymous wrote:I don't think it's that big of a deal to ask to be let in at 7:55, although I think giving the kids attitude about it and continuing to tell them (and us) that you were in the right is obnoxious.

Why do you still care? Let it go.

Ahh...and here come the dopes with their "let it go," "get over it," and "move on" posts, as if the OP is curled up in her bed unable to get past this.

[Anonymous]

Anonymous wrote:

Anonymous wrote:Why were you feeding your son so late? That's really late to eat and then go run around the field.

It's all been explained already. He was eating AFTER his training got over at 9pm. Not eating and then going to training.

Then if they were there at 9PM, the store was definitely closed! They were there at 7:55PM, not at 9PM.

[Anonymous]

Anonymous wrote:

Anonymous wrote:Actually I worked in fast food my entire teenage years while in HS. Oh and no I am not entitled, but the thought is pretty funny. Thanks for the laugh. lol I'll give you the obnoxious comment though. Maybe I was obnoxious in insisitng they let me in. I dont think I was but I posed the question "was I wrong" because I am absolutley open to the possibility that I was. Thus, I wanted other people's opinion.

No I wasnt going to DIE without subway but I was pretty desparate. My son has training sessions that are 50 minutes from my house. The sessions are from 7:30 to 10pm. Usually I pack a dinner that he can eat on the way home since we dont get back home until 10pm. I was rushing and didnt have time yesterday so I decided to stop at subway since it's close to where he trains. So yeah, I was pretty desparate to get that subway sanchwich. We do not eat meat so other fast food places arent an option.

Typically I probably would have just kept it moving but because of the situation I really needed to get him a sandwich. When we leave his training we do pass a McDonalds on the way to the highway but none of their sandwiches would work for my son.

I wish there was a chipotle where we were, he loves that much more than subway!

7-11. Open 24 hours a day. They sell plenty of food.

Op again. I appreciate people suggesting other places to get food. I am well aware that subway is not the only place serving food on a Sunday night. However, it was the only place I was aware of that was close to where my son was training and had a non-meat option. So for me, Subway was the only feasible option in that moment.
And on 7-11 specifically I’m not sure what they have there that can suffice as a meal. Well for someone who does not eat meat, I mean. Oh and my kid does not like salad if someone was going to suggest that. LOL

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Why were you feeding your son so late? That's really late to eat and then go run around the field.

It's all been explained already. He was eating AFTER his training got over at 9pm. Not eating and then going to training.

Then if they were there at 9PM, the store was definitely closed! They were there at 7:55PM, not at 9PM.

OP here. For clarification, I dropped my son off at training at 7:15 (it starts at 7:30) and then went to subway. Sat in my car in parking lot for 15 minutes talking to MIL and then got out of my car and walked to Subway.

[Anonymous]

OP again, I'm surprised no one has said that I'm crazy for having my son in this training on a school night that is so far from our house and doesn't get us back home until 10pm. I surely have questioned myself about this numerous times! LOL

[Anonymous]

Anonymous wrote:Arrived at Subway at 7:54 and the door was locked. They close at 8pm. One family was still seated and eating and one lady was at the counter ordering a sandwich. I knocked on the door and pointed to my watch. The two girls behind the counter looked at me and shook their heads no. I banged again and pointed at my watch. Then a man walked up with 2 kids and asked me what was going on so I told him they had the door locked and were telling me they were closed even though it wasn't 8pm yet. He looked at his phone and it said 7:55 so he knocked again and held his phone up to the door. One of the young ladies rolled her eyes and came to the door. She opened the door and told us they were closed. I said "but it's not 8pm" and the guy said, "c'mon I have two hungry kids here and it's not 8pm". She she huffed a little and let us come in.

They were visibly irritated as they had already put up all the containers of fixins. I was ordering a veggie patty and the girls started discussing how the oven was already turned off, how long is it going to take to heat up, etc. So I told them not to worry about it just heat the patty in the microwave. I then told them I was not trying to be a pain but it was 7:55 when I arrived. One of the girls then said that when it's slow their manager tells them to close early, that they are supposed to do that. I do not think there was a manager there at the time.

Somehow I find it hard to believe that they are to lock the door behind closing time, especially when there are people still in the dining area eating and another person at the counter ordering. Was I wrong for insisting they let me order my sandwiches. We told the girl off the top (both me and the man with his kids) that neither of us needed to sit down and eat there, we just wanted to get our stuff and go.

You were not at all wrong, but I would have not made a stink either and only because you never know what might end up in your sandwhich.
Subway is a franchise. Find out who owns the joint and contact them.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Actually I worked in fast food my entire teenage years while in HS. Oh and no I am not entitled, but the thought is pretty funny. Thanks for the laugh. lol I'll give you the obnoxious comment though. Maybe I was obnoxious in insisitng they let me in. I dont think I was but I posed the question "was I wrong" because I am absolutley open to the possibility that I was. Thus, I wanted other people's opinion.

No I wasnt going to DIE without subway but I was pretty desparate. My son has training sessions that are 50 minutes from my house. The sessions are from 7:30 to 10pm. Usually I pack a dinner that he can eat on the way home since we dont get back home until 10pm. I was rushing and didnt have time yesterday so I decided to stop at subway since it's close to where he trains. So yeah, I was pretty desparate to get that subway sanchwich. We do not eat meat so other fast food places arent an option.

Typically I probably would have just kept it moving but because of the situation I really needed to get him a sandwich. When we leave his training we do pass a McDonalds on the way to the highway but none of their sandwiches would work for my son.

I wish there was a chipotle where we were, he loves that much more than subway!

7-11. Open 24 hours a day. They sell plenty of food.

Op again. I appreciate people suggesting other places to get food. I am well aware that subway is not the only place serving food on a Sunday night. However, it was the only place I was aware of that was close to where my son was training and had a non-meat option. So for me, Subway was the only feasible option in that moment.
And on 7-11 specifically I’m not sure what they have there that can suffice as a meal. Well for someone who does not eat meat, I mean. Oh and my kid does not like salad if someone was going to suggest that. LOL

is it too difficult to bring along a sandwich or whatever from home? Or is that too funny of an option to entertain?

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Why were you feeding your son so late? That's really late to eat and then go run around the field.

It's all been explained already. He was eating AFTER his training got over at 9pm. Not eating and then going to training.

Then if they were there at 9PM, the store was definitely closed! They were there at 7:55PM, not at 9PM.

OP here. For clarification, I dropped my son off at training at 7:15 (it starts at 7:30) and then went to subway. Sat in my car in parking lot for 15 minutes talking to MIL and then got out of my car and walked to Subway.

They were wrong. For customer service sake, they should have served you.

But in life, you were the one in the wrong. Why not cut service people a break and respect that they'd like to get a head start going home sometimes too. If you are employed, do you work until 5pm on the dot? Or do you start wrapping up projects at a quarter til and just socialize or answer emails for the last 15 minutes? Why, because they're customer service, do they have to serve you right until 8pm on the dot? If they'd started your order at 7:55, would you be totally done and out of there by 8pm?

[Anonymous]

Anonymous wrote:

Anonymous wrote:I don't think it's that big of a deal to ask to be let in at 7:55, although I think giving the kids attitude about it and continuing to tell them (and us) that you were in the right is obnoxious.

Why do you still care? Let it go.

Ahh...and here come the dopes with their "let it go," "get over it," and "move on" posts, as if the OP is curled up in her bed unable to get past this.

LOL! I'm not continuing to say I'm right I'm just clarifying the story as stuff comes up. Ive already said more than once I asked because I'm open to the possibility that I was in the wrong. I also stated that I got my answer from the numerous replies.

I dont post much on DCUM but I do enjoy reading. I guess I also just feel obligated to try to answer questions as they are posed. It's one of my pet peeves, when someone starts a thread and then I have a respone or question and the OP'er never comes back to the thread to clarify or respond at all.

Trust me I have let it go, I'm not fuming about this. lol Quite the oppossite actually. I'm having a pretty damn good day for a Monday.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:If you have so few problems that you count this as a big enough one to get on DCUM and spend time on, then count your blessings.

What? Who in their right mind comes to DCUM with big problems?

You haven't been here very long, eh?

Oh please. Np here and there are so many little problems posted on here. DCUM is not a board with life altering posts.

If they closed at 7:55, then they should have closing time as 7:55, not 8p,m, and it's simple as that. I did retail throughout highschool not long ago and we always were scheduled to stay 30-1 hour longer beyond closing time. If the employees don't get paid for staying longer, then that's illegal.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Actually I worked in fast food my entire teenage years while in HS. Oh and no I am not entitled, but the thought is pretty funny. Thanks for the laugh. lol I'll give you the obnoxious comment though. Maybe I was obnoxious in insisitng they let me in. I dont think I was but I posed the question "was I wrong" because I am absolutley open to the possibility that I was. Thus, I wanted other people's opinion.

No I wasnt going to DIE without subway but I was pretty desparate. My son has training sessions that are 50 minutes from my house. The sessions are from 7:30 to 10pm. Usually I pack a dinner that he can eat on the way home since we dont get back home until 10pm. I was rushing and didnt have time yesterday so I decided to stop at subway since it's close to where he trains. So yeah, I was pretty desparate to get that subway sanchwich. We do not eat meat so other fast food places arent an option.

Typically I probably would have just kept it moving but because of the situation I really needed to get him a sandwich. When we leave his training we do pass a McDonalds on the way to the highway but none of their sandwiches would work for my son.

I wish there was a chipotle where we were, he loves that much more than subway!

OP'er here. I think I have been asked and replied to this at least two times on this thread. typically i do pack food for him to eat on the way home but on this particular day we were rushing before we left and I didnt have time to pack food. If I ignore this question from now on it's simply because Ive arleady answered it too many times.

7-11. Open 24 hours a day. They sell plenty of food.

Op again. I appreciate people suggesting other places to get food. I am well aware that subway is not the only place serving food on a Sunday night. However, it was the only place I was aware of that was close to where my son was training and had a non-meat option. So for me, Subway was the only feasible option in that moment.
And on 7-11 specifically I’m not sure what they have there that can suffice as a meal. Well for someone who does not eat meat, I mean. Oh and my kid does not like salad if someone was going to suggest that. LOL

is it too difficult to bring along a sandwich or whatever from home? Or is that too funny of an option to entertain?

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Actually I worked in fast food my entire teenage years while in HS. Oh and no I am not entitled, but the thought is pretty funny. Thanks for the laugh. lol I'll give you the obnoxious comment though. Maybe I was obnoxious in insisitng they let me in. I dont think I was but I posed the question "was I wrong" because I am absolutley open to the possibility that I was. Thus, I wanted other people's opinion.

No I wasnt going to DIE without subway but I was pretty desparate. My son has training sessions that are 50 minutes from my house. The sessions are from 7:30 to 10pm. Usually I pack a dinner that he can eat on the way home since we dont get back home until 10pm. I was rushing and didnt have time yesterday so I decided to stop at subway since it's close to where he trains. So yeah, I was pretty desparate to get that subway sanchwich. We do not eat meat so other fast food places arent an option.

Typically I probably would have just kept it moving but because of the situation I really needed to get him a sandwich. When we leave his training we do pass a McDonalds on the way to the highway but none of their sandwiches would work for my son.

I wish there was a chipotle where we were, he loves that much more than subway!

7-11. Open 24 hours a day. They sell plenty of food.

Op again. I appreciate people suggesting other places to get food. I am well aware that subway is not the only place serving food on a Sunday night. However, it was the only place I was aware of that was close to where my son was training and had a non-meat option. So for me, Subway was the only feasible option in that moment.
And on 7-11 specifically I’m not sure what they have there that can suffice as a meal. Well for someone who does not eat meat, I mean. Oh and my kid does not like salad if someone was going to suggest that. LOL

is it too difficult to bring along a sandwich or whatever from home? Or is that too funny of an option to entertain?

OP'er here. I think I have been asked and replied to this at least two times on this thread. typically i do pack food for him to eat on the way home but on this particular day we were rushing before we left and I didnt have time to pack food. If I ignore this question from now on it's simply because Ive arleady answered it too many times.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Why were you feeding your son so late? That's really late to eat and then go run around the field.

It's all been explained already. He was eating AFTER his training got over at 9pm. Not eating and then going to training.

Then if they were there at 9PM, the store was definitely closed! They were there at 7:55PM, not at 9PM.

OP here. For clarification, I dropped my son off at training at 7:15 (it starts at 7:30) and then went to subway. Sat in my car in parking lot for 15 minutes talking to MIL and then got out of my car and walked to Subway.

They were wrong. For customer service sake, they should have served you.

But in life, you were the one in the wrong. Why not cut service people a break and respect that they'd like to get a head start going home sometimes too. If you are employed, do you work until 5pm on the dot? Or do you start wrapping up projects at a quarter til and just socialize or answer emails for the last 15 minutes? Why, because they're customer service, do they have to serve you right until 8pm on the dot? If they'd started your order at 7:55, would you be totally done and out of there by 8pm?

Op here. You have made some good points. And yes I'm employed and try to get off at quitting time of course. There are those days though that last minute disasters come up that require me to work later. There are also those great days when I can skip out early.