+1 Precisely. A jerk neighbor with an agenda could call and say "my neighbor is doing something illegal!" and get all of their drinking buddies to call the cops, but that is not enough reason for the cops to have ten cars show up at someone's house..... United definitely bit off more than they could chew. If United were smart, they would settle. But the airline also dragged the city into it, when they involved the cops unnecessarily. |
Dr Dao and his family will be gazillionaires once United settles this. Wrong is wrong is wrong. |
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United CEO already admitted it was NOT overbooked. They had 4 employees that were commuting (on personal passes) to Louisville to work and the ground crew decided that they took priority over a paying passenger. They also showed up at the last minute which is why everyone was boarded - hence, why it was NOT overbooked. If it truly was overbooked, those employees would have been confirmed on that flight (when you commute on personal passes, it is always space available). So- the ground crew protected their on a flight that was not overbooked to accommodate space available employees commuting to work (on personal passes since they didn't live in Louisville as they should have when they were assigned there).
It is all just so wrong on so many levels-the CEO's 1st insulting non-statement.. the email he sent to the employees afterwards saying he was behind them on pulling out this disruptive customer. Love how Jimmy Kimmel did a United commercial reflecting their attitude- this is the best: https://www.youtube.com/watch?v=HV28_ENzFog |
| I'll never fly united. |
What makes you think the victims argued with the (suspended) officers? The Vietnamese physician immigrant did the right thing by staying in the seat he had already paid for. He's a hero. Because of his heroism, the laws will start to protect us, the consumers. |
+1 I would not have given up my seat either. |
Were they in Chicago for personal reasons and not for work? Just wondering -- it would add another terrible layer to this story. |
| The states and local jurisdictions need to stop letting the cops be used to further United corporate interests. This is a waste of tax payer money and takes the police away from doing more important work. If there is a safety or a security issue - then its appropriate for the local police to become involved but removing a passenger because United employees want a free seat? Even if it had been over booked, United needs to compensate the paying passengers that didn't get on or raise the incentives for volunteers not use the CPD as its personal bouncers to save money. |
Not sure if this is true, but supposedly they were assigned to work in Louisville, but live in Chicago because they prefer it, and basically "commute" to Louisville for work. I've seen this as conjecture, do not know if it is true. |
+ a million. That right there is what is so galling about this case. United used the cops to protect their money. |
+ 1,000,000 Me neither. Drag me down the aisle, United. I dare you. (I'm an older woman.) |
This is true- the employees didn't want to move to Louisville so they stayed in Chicago and flew on personal passes to commute. Personal space-available is NEVER above paying passengers- it is purely space available. So- yes the ground crew got nasty thinking they could get a way with this and that everyone would just oblige - to take care of their buddies. This type of "commuting" on personal passes/stand-by is rampant throughout the airline industry. Flight attendants and pilots are like the mafia of the flying discretion- so glad this story will hopefully put a dent in this horrible practice. I worked for a major airline (not flight attendant) and it was horrible trying to fly anywhere due to this commuting mafia situation- they all logged in exactly when they could and it was a list of 8-10 flight attendants. They all knew the ground staff who also let them check in early, etc. It's wrong. Now- kicking off any paying passenger for a personal commute is extremely wrong. I remember flying with a friend on personal (both employees, not flight attendants though in this industry everyone assumes a female is a flight attendant). The flight attendants were so nasty and mean! As employees traveling, you lay low- you don't demand anything, complain, just lay low. I remember after we sat down (coach), we were talking and a flight attendant came up and whispered- I am SO sorry, I didn't know you were employees! (by how we are booked it shows employees- not what position we had). She gave us a bag full of little bottles of liquor and wine. Really?? So- if we were paying customers, just get the f*** out of the way. Oh- one of us? so sorry, didn't mean for us to mishandle YOU. It really stuck. |
That's awful to hear, but thank you for sharing all of that. |
That's right, I have a plane to fly so give up your seat, or else! |
...How many teeth can you spare? Lol. What a nightmare. |