Don't fly United

[Anonymous]

They dragged an elderly doctor off a plane because they had overbooked it and wanted to fly their own staff...

http://www.9news.com.au/world/2017/04/10/17/27/elderly-passenger-ripped-off-overbooked-flight

I knew they treated their customers like crap, but this is ridiculous. Why not just increase the compensation until they found some takers?

[Anonymous]

There seems to be quite a bit missing from this story. Why, of all passengers, was this man pulled off?

Why is this story from an Australian news source?
No interview with the man?

[Anonymous]

What a bizarre story! Anyone find follow up?

[Anonymous]

It's all over the internet. OP just used an Australian news site. Here is one from the U.S.

http://www.whas11.com/news/local/man-pulled-of-united-airways-plane-in-chicago-set-for-louisville/430022787


Not many more details, though, except how disturbed everyone was.

[Anonymous]

This one says a computer picked the people.

http://www.courier-journal.com/story/news/2017/04/10/video-shows-man-forcibly-removed-united-flight-chicago-louisville/100274374/

[Anonymous]

Yes, they used a computer to randomly pick people. Apparently this guy was on his way to see some patients so he refused to get off...

[Anonymous]

I'm sure if they had bumped up their incentives to volunteer, someone would have taken it. The PR hit they're going to take is going to be huge compared to if they had offered a couple of free flights or $1000.

[Anonymous]

Anonymous wrote:I'm sure if they had bumped up their incentives to volunteer, someone would have taken it. The PR hit they're going to take is going to be huge compared to if they had offered a couple of free flights or $1000.

+1. A doctor going to see patients at a hospital and the way they forcibly removed him, leaving him banged up (and bloody according to the latest). Wow. That's a PR s*hitstorm right there.

[Anonymous]

If someone allegedly does not leave pursuant to a lawful directive, he or she will need to be extracted from the airplane. Life gets messy sometimes.

[Anonymous]

Anonymous wrote:If someone allegedly does not leave pursuant to a lawful directive, he or she will need to be extracted from the airplane. Life gets messy sometimes.

You are shitting me. A lawful customer, sitting in a seat he paid for, should be forcibly pulled out of his seat because united couldn't count seats properly? Why couldn't they offer more compensation to find a volunteer?

[Anonymous]

A better video of it:
https://mobile.twitter.com/JayseDavid/status/851223662976004096/video/1

[Anonymous]

Anonymous wrote:

Anonymous wrote:If someone allegedly does not leave pursuant to a lawful directive, he or she will need to be extracted from the airplane. Life gets messy sometimes.

You are shitting me. A lawful customer, sitting in a seat he paid for, should be forcibly pulled out of his seat because united couldn't count seats properly? Why couldn't they offer more compensation to find a volunteer?

+1 this is horrific. I agree with a pp, set the incentive high enough and someone will get off the plane. Two round trip first class tix would get me off a plane with my kids in tow.

[Anonymous]

Goodness I thought this lost was a little over the top but I read a few articles and watched that video - my word. United sucks.

[Anonymous]

United Airlines has sucked or years. This is just cherry on top of how awful it is to fly United. When necessary, I pay extra to avoid UA .

[Anonymous]

Bitchy flight attendants and customer service.

Was there somewhere in the article that they wanted to fly their own staff as this thread suggests? On buddy passes? My cousin is a flight attendant and flies her family everywhere constantly. It bothers me mostly that they fly first class, which means that everyone else with points doesn't get an upgrade.