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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]United CEO already admitted it was NOT overbooked.  They had 4 employees that were commuting (on personal passes) to Louisville to work and the ground crew decided that they took priority over a paying passenger.  They also showed up at the last minute which is why everyone was boarded - hence, why it was NOT overbooked.  If it truly was overbooked, those employees would have been confirmed on that flight (when you commute on personal passes, it is always space available).  So- the ground crew protected their on a flight that was not overbooked to accommodate space available [b]employees commuting to work (on personal passes since they didn't live in Louisville as they should have when they were assigned there).
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It is all just so wrong on so many levels-the CEO's 1st insulting non-statement.. the email he sent to the employees afterwards saying he was behind them on pulling out this disruptive customer.

Love how Jimmy Kimmel did a United commercial reflecting their attitude- this is the best:

https://www.youtube.com/watch?v=HV28_ENzFog

[/quote]

Were they in Chicago for personal reasons and not for work? Just wondering -- it would add another terrible layer to this story.[/quote]

Not sure if this is true, but supposedly they were assigned to work in Louisville, but live in Chicago because they prefer it, and basically "commute" to Louisville for work.   I've seen this as conjecture, do not know if it is true.  [/quote]

This is true- the employees didn't want to move to Louisville so they stayed in Chicago and flew on personal passes to commute.  Personal space-available is NEVER above paying passengers- it is purely space available.  So- yes the ground crew got nasty thinking they could get a way with this and that everyone would just oblige - to take care of their buddies.  This type of "commuting" on personal passes/stand-by is rampant throughout the airline industry.  Flight attendants and pilots are like the mafia of the flying discretion- so glad this story will hopefully put a dent in this horrible practice.  I worked for a major airline (not flight attendant) and it was horrible trying to fly anywhere due to this commuting mafia situation- they all logged in exactly when they could and it was a list of 8-10 flight attendants. They all knew the ground staff who also let them check in early, etc.  It's wrong.  Now- kicking off any paying passenger for a personal commute is extremely wrong.

I remember flying with a friend on personal (both employees, not flight attendants though in this industry everyone assumes a female is a flight attendant).  The flight attendants were so nasty and mean!  As employees traveling, you lay low- you don't demand anything, complain, just lay low.  I remember after we sat down (coach), we were  talking and a flight attendant came up and whispered- I am SO sorry, I didn't know you were employees! (by how we are booked it shows employees- not what position we had).  She gave us a bag full of little bottles of liquor and wine.  Really??  So- if we were paying customers, just get the f*** out of the way.  Oh- one of us?  so sorry, didn't mean for us to mishandle YOU.  It really stuck.[/quote]

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