Don't fly United

[Anonymous]

Omg!!. They need to go bankrupt for treating a customer like this. !

[Anonymous]

Anonymous wrote:Bitchy flight attendants and customer service.

Was there somewhere in the article that they wanted to fly their own staff as this thread suggests? On buddy passes? My cousin is a flight attendant and flies her family everywhere constantly. It bothers me mostly that they fly first class, which means that everyone else with points doesn't get an upgrade.

It was a flight crew that they needed to get in place for the next day.

[Anonymous]

Anonymous wrote:A better video of it:
https://mobile.twitter.com/JayseDavid/status/851223662976004096/video/1

Wow. Today's not gonna be a good day for the United PR spokesperson...

[Anonymous]

Believe me, I do my best not to fly on any American airlines.

[Anonymous]

Anonymous wrote:

Anonymous wrote:Bitchy flight attendants and customer service.

Was there somewhere in the article that they wanted to fly their own staff as this thread suggests? On buddy passes? My cousin is a flight attendant and flies her family everywhere constantly. It bothers me mostly that they fly first class, which means that everyone else with points doesn't get an upgrade.

It was a flight crew that they needed to get in place for the next day.

So they should be in the jump seats?

[Anonymous]

This should be illegal.

[Anonymous]

I just flew united this weekend and they were asking for volunteers to give up their seats. The incentive was only $200 and good for one year. In the past I've gotten 300 or 400 from airlines to give up my seat. Thought this was a crappy offer

[Anonymous]

Anonymous wrote:

Anonymous wrote:If someone allegedly does not leave pursuant to a lawful directive, he or she will need to be extracted from the airplane. Life gets messy sometimes.

You are shitting me. A lawful customer, sitting in a seat he paid for, should be forcibly pulled out of his seat because united couldn't count seats properly? Why couldn't they offer more compensation to find a volunteer?

Sounds like that perhaps didn't work. Don't know. If someone allegedly does not leave when lawfully ordered to do so, that is concerning. Whether the reaction was reasonable will be left to a jury perhaps.

[Anonymous]

Staff and family flying on passes are never supposed to board until all paying passengers are accommodated. I've noticed this is not being observed. I know the rules and in one case I insisted that a staff person give up their seat. They always take up the first rows in coach and are easy to spot (often in uniform though without tags). Don't be victim to their abuses.

[Anonymous]

Anonymous wrote:I just flew united this weekend and they were asking for volunteers to give up their seats. The incentive was only $200 and good for one year. In the past I've gotten 300 or 400 from airlines to give up my seat. Thought this was a crappy offer

$200 IS crap because when you use a voucher you have to pay the United price for the ticket, not the hotwire or kayak price.

[Anonymous]

Anonymous wrote:Staff and family flying on passes are never supposed to board until all paying passengers are accommodated. I've noticed this is not being observed. I know the rules and in one case I insisted that a staff person give up their seat. They always take up the first rows in coach and are easy to spot (often in uniform though without tags). Don't be victim to their abuses.

Yep! I'm a 100k flyer on United. I've sat next to flight attendants flying for pleasure (sometimes with families) in first class, exit rows and next to them in aisle seats. I'm always somewhat annoyed that they get the best seats. I get that it's a job perk, but still. My job perks are taxed.

[Anonymous]

Anonymous wrote:

Anonymous wrote:I just flew united this weekend and they were asking for volunteers to give up their seats. The incentive was only $200 and good for one year. In the past I've gotten 300 or 400 from airlines to give up my seat. Thought this was a crappy offer

$200 IS crap because when you use a voucher you have to pay the United price for the ticket, not the hotwire or kayak price.

The article said they offered $800. I'm sure now they're wishing they offered more!

[Anonymous]

I have had this happen to me on Delta, they said they overbooked a flight and needed 4 seats and computer "randoMLY" picked my family of 4. We were bumped, even before we got on the plane, and we were checking in early so we weren't the last ones to arrive whatsoever. They offered us a flight 10 hours later. We were in business. Huge argument ensued. I had two small children, so spend 10 extra hours in an international airport with no where to go, then get on a 9 hour flight, hell to the no. After 2 hours of arguing, crying, negotiating, they reluctantly agreed to put us 4, in 2 seats and 2 seats in coach, with NO refund on price difference, they just beat us down, just so we could get on our original flight (why they didn't offer these coach seats to begin with is insane). We get on the flight and are on the runway, i look out my kid's window seat window and see 4 black town cars literally driving on the runway to our plane, people get out, and board our plane. Our seats apparently were for these people. F Delta.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:I just flew united this weekend and they were asking for volunteers to give up their seats. The incentive was only $200 and good for one year. In the past I've gotten 300 or 400 from airlines to give up my seat. Thought this was a crappy offer

$200 IS crap because when you use a voucher you have to pay the United price for the ticket, not the hotwire or kayak price.

The article said they offered $800. I'm sure now they're wishing they offered more!

When I flew with a friend I got $1500 each to spend an extra night in Paris. It was totally worth it. We also got cash instead of a voucher. We just slept in the airport.

[Anonymous]

Isn't this the same airline that wouldn't let the young girls on because of leggings? (I know, I know, special pass rules). Just add it to the list of things wrong with United.