Don't fly United

[Anonymous]

Anonymous wrote:

Anonymous wrote:A better video of it:
https://mobile.twitter.com/JayseDavid/status/851223662976004096/video/1

Wow. Today's not gonna be a good day for the United PR spokesperson...

Right? Someone is totally hating their job today!

[Anonymous]

Anonymous wrote:

Anonymous wrote:Bitchy flight attendants and customer service.

Was there somewhere in the article that they wanted to fly their own staff as this thread suggests? On buddy passes? My cousin is a flight attendant and flies her family everywhere constantly. It bothers me mostly that they fly first class, which means that everyone else with points doesn't get an upgrade.

It was a flight crew that they needed to get in place for the next day.

And so they should have increased the incentives until they got a VOLUNTEER.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Bitchy flight attendants and customer service.

Was there somewhere in the article that they wanted to fly their own staff as this thread suggests? On buddy passes? My cousin is a flight attendant and flies her family everywhere constantly. It bothers me mostly that they fly first class, which means that everyone else with points doesn't get an upgrade.

It was a flight crew that they needed to get in place for the next day.

And so they should have increased the incentives until they got a VOLUNTEER.

Totally agree. I was just relaying the facts from the news story.

[Anonymous]

Anonymous wrote:I have had this happen to me on Delta, they said they overbooked a flight and needed 4 seats and computer "randoMLY" picked my family of 4. We were bumped, even before we got on the plane, and we were checking in early so we weren't the last ones to arrive whatsoever. They offered us a flight 10 hours later. We were in business. Huge argument ensued. I had two small children, so spend 10 extra hours in an international airport with no where to go, then get on a 9 hour flight, hell to the no. After 2 hours of arguing, crying, negotiating, they reluctantly agreed to put us 4, in 2 seats and 2 seats in coach, with NO refund on price difference, they just beat us down, just so we could get on our original flight (why they didn't offer these coach seats to begin with is insane). We get on the flight and are on the runway, i look out my kid's window seat window and see 4 black town cars literally driving on the runway to our plane, people get out, and board our plane. Our seats apparently were for these people. F Delta.

You are kidding me. You paid for business class, and they bumped you to coach? I hope you wrote a letter of complaint.

[Anonymous]

United A*holes

[Anonymous]

I was bumped out of my first class seat (was already onboard) for a Nancy Pelisi staffer (don't know if she bumped someone for her seat). On United.

[Anonymous]

I just hate flying. My family was recently stuck for 17 hours at the airport because AA could not first find a plane and then crew to fly. People on our flight missed their cruise because of the delay. And no, you can't demand compensation: apparently your ticket is a contract just to get to your destination, but not to get you to the destination on time.

[Anonymous]

Weird.

I fly American.

A recent flight was overbooked (out of Miami on the tailend of spring break), so they asked for volunteers to take a later flight. Our family of six happily volunteered in exchange for a $3k credit ($500 per ticket, which was double what we had paid). They also gave us food vouchers for lunch and dinner (more than we could spend---we ate like kings ;0)

I have friends who travel constantly for work who have received awesome credits in exchange for giving up their seat. If you sweeten the deal, you'll always have a bunch of volunteers.

[Anonymous]

Anonymous wrote:I have had this happen to me on Delta, they said they overbooked a flight and needed 4 seats and computer "randoMLY" picked my family of 4. We were bumped, even before we got on the plane, and we were checking in early so we weren't the last ones to arrive whatsoever. They offered us a flight 10 hours later. We were in business. Huge argument ensued. I had two small children, so spend 10 extra hours in an international airport with no where to go, then get on a 9 hour flight, hell to the no. After 2 hours of arguing, crying, negotiating, they reluctantly agreed to put us 4, in 2 seats and 2 seats in coach, with NO refund on price difference, they just beat us down, just so we could get on our original flight (why they didn't offer these coach seats to begin with is insane). We get on the flight and are on the runway, i look out my kid's window seat window and see 4 black town cars literally driving on the runway to our plane, people get out, and board our plane. Our seats apparently were for these people. F Delta.

F Delta, indeed! I am so mad on your behalf!

[Anonymous]

There are regulations about how airlines choose who to bump, and the process (including compensation offers). My guess is United followed them. The person who was forcibly removed did not comply with a lawful order.

I don't work for United.. but I'm not sure why this passenger didn't just comply with the police asking him to leave. Does he also not pull over his car when police try to stop him?

[Anonymous]

If they needed 4 seats why didn't the computer pick a group of 4 rather than a couple and then two solo travelers?

[Anonymous]

Holy hell. I am not one for boycotts, but I am not going to fly United! That was harrowing. Seriously United -- YOU breached your contract by overbooking. That means YOU need to fix it by offering enough financial incentive to get people to bump.

[Anonymous]

Anonymous wrote:

Anonymous wrote:Bitchy flight attendants and customer service.

Was there somewhere in the article that they wanted to fly their own staff as this thread suggests? On buddy passes? My cousin is a flight attendant and flies her family everywhere constantly. It bothers me mostly that they fly first class, which means that everyone else with points doesn't get an upgrade.

It was a flight crew that they needed to get in place for the next day.

Then they should have flown them on another flight, cancelled the flight the next day, or anything. You don't get to assault passengers!!!

[Anonymous]

Anonymous wrote:There are regulations about how airlines choose who to bump, and the process (including compensation offers). My guess is United followed them. The person who was forcibly removed did not comply with a lawful order.

I don't work for United.. but I'm not sure why this passenger didn't just comply with the police asking him to leave. Does he also not pull over his car when police try to stop him?

This comparison is ridiculous. He did not commit a crime- he paid for the service. United is the one that overbooked the flight and then allowed everyone to board - the situation is their mistake and should not be remedied on the passanger's behalf.

[Anonymous]

Anonymous wrote:

Anonymous wrote:There are regulations about how airlines choose who to bump, and the process (including compensation offers). My guess is United followed them. The person who was forcibly removed did not comply with a lawful order.

I don't work for United.. but I'm not sure why this passenger didn't just comply with the police asking him to leave. Does he also not pull over his car when police try to stop him?

This comparison is ridiculous. He did not commit a crime- he paid for the service. United is the one that overbooked the flight and then allowed everyone to board - the situation is their mistake and should not be remedied on the passanger's behalf.

Actually, he did commit a crime by failing to follow the orders of flight crew. Rule 21 of the Contract of Carriage. Federal law.

He also committed a crime by failing to comply with the orders of police, but that's a state law violation.