Don't fly United
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Anonymous
Me too. They suck. I don't trust them. The whole crew were so rude when we flew with them 2 years ago. I'm a frequent flyer. Never again. |
Anonymous
Same here. Never again. |
Anonymous
| I only fly once or twice a year. Always Southwest. |
Anonymous
Are you new to the country? |
Anonymous
Well, at least two of the thugs got suspended. Who will hire them now? |
Anonymous
by thugs, you mean the police officers? What about the gate agents. It is against the company policy to allow commuters (who must fly stand-by) to bump paying customers. Still not clear what the employees' status was, but commuters commute at their own risk (supposedly). |
Anonymous
And I'm going to guess that when all the facts come out we'll learn that United staff likely characterized Mr Dao as belligerent and unruly to the aviation cops as a means to get them onto the plane to do United's dirty work. I'm sure United did NOT characterize the situation accurately (that a paying customer needed to be bumped to accommodate staff). United clearly did so much wrong here but I think there are still lots of unsavory things to be revealed. I read that the CEO said United would be reimbursing everyone on that flight the cost of their tickets. I sure hope for their sake they aren't trying to attach any conditions to that (ticket reimbursement in exchange for keeping your mouth shut). But somehow, I don't put t past United to be just that dumb. |
Anonymous
| As for other savory details I think the impending court case will be interesting because it will also hopefully reveal how the four bumping victims were selected. My gut sense is that his age and race factors into it. They thought he'd be meek and obliging. Another minutia question I have is whether their bags were checked and already in the haul of the plane. They were seated and ready to take off so I have to assume yes. Dr Dao and his wife had been on vaca in California. I find it hard to believe they just had carry ons. So on top of everything else the airline was willing to likely have their paying customers lose their luggage. In their calculation of who should be bumped why wouldn't someone with just a carry-on and just traveling from Chicago to Louisville be the obvious victim. I think we can safely Assume no one is getting bumped on any airline right about now unless they pay and a enormous amount |
Anonymous
Yes, that's likely why the lawyers asked to preserve all communications, so they can find out how the gate agents presented the sutuation. I will note this though - after he was dragged unconscious from the plane, clearly the security guys did not retain control over him because when he came to, in his dazed and confused state he ran back on the plane. Had they thought he was a security risk and a threat, one would assume they'd lock him down. I think they didn't keep control of him because they had what they wanted, his empty seat. They knew he wasn't a threat, they just wanted his seat. The whole thing is disgusting. |
Anonymous
So telling.! Nasty attitude and all. Thank you for sharing this. I'm glad you see through the treachery of it all. We are choosing to drive to places where we otherwise would have flown. |
Anonymous
Correct. And I think they have to allow two flights each time in case they don't make the first one. Maybe this was a special case where they were called last minute, but that is United's problem and not paying customers. Like it has been said over and over, offering more and more cash to make it worth someone's time to get the next flight was the right thing to do. |
Anonymous
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Apparently airline lobbyists are already fighting to keep their egregious overbooking practices.
The hell with that. We'll fight for fair treatment and protections for what we have bought and paid for. I don't think most of us realized how easily we can be victimized by an airline. I love to travel, but these revelations have put a sharp pit in my stomach. I'd rather take a train or drive. Flying used to be pleasant. Now it's an ordeal and a potential crime scene at the hands of greedy corporate executives. |
Anonymous
| I've volunteered to give up my seat on SW after hearing the agents say the flight was overbooked. They have be a $400 voucher over top of refunding my fare. The good thing about this, my flight left the same day, just 3 hours later. |
Anonymous
+1 Totally agree United has shown itself to be ill run, ill advised, currupt, inconsistent and incompetent - on top of what Dao will rightfully bring in his suit.against. It is very obvious United made a false report to get the cops to show up, no doubt. I hope that is included in the case. I suspect more than one phone call was made, to further fabricate and add to the subterfuge. Police departments are wising up to this transparent (and illegal) tactic. |
Anonymous
| Why would anyone want to fly United after all this unbelievable crap? |