I gave birth at Sibley on Friday, March 28. The birth was a scheduled C-section and I chose Sibley based on friend's recommendations and the fact that my wonderful OB (Dr. Janet Schaffel) delivers there. I went to for the maternity tour, which was a waste of time and must admit the hospital looked nice during the tour. I want to point out that this is a critique of the nursing staff in the maternity ward only, the labor and delivery staff was professional, compassionate and very knowledgeable. However, the maternity staff with the exception of two nurses was a disaster.
The nursing staff, especially the night shift, was rude and completely unhelpful. The attitude of some of the nurses was a sense of entitlement and that they were there to do me a favor when in fact they have their jobs because "we" are delivering our babies there. The night following my c-section (5 am) a nurse came in to take my vitals and to help me breastfeed. This particular nurse did not appear to have a whole lot of experience taking blood pressure and the basics. Another nasty nurse came in, looked at my baby and said, "he's choking" Well, you can imagine that i almost lost it at that point. i yelled for someone to help and another nurse came in, aspirated some fluid from his mouth and said the baby was fine. How could this idiot nurse say something so critical and so wrong to a new mother or to any mother for that matter.
Even though I wanted and requested a single room, there were none available and i was put in a double. I figured I would be fine for a night. Well, I was wrong. I was put in my double room at about 11 am following the c-section. The patient next to me had a parade of visitors all day long (which is understandable, but a little inconsiderate of the roommate). Even though the visitors were loud, I could share in their excitement. My roommate left or was moved to another room around 7 pm. Based on what we had been told during the hospital tour, if there was not another patient, my husband could spend the night. A nurse on the shift told us that was not the policy and that my husband would have to leave by the time visiting hours were over (8:30), but that he could stay a little longer if there was no new patient in the room. Around 9:30 pm a new patient was brought into the room. My husband left as per the nurse's instructions and I tried to get some sleep. Again, there was much excitement in the room and the other patient's nurse told her that her visitors could only stay for a little while and then had to go. At around 11 pm, there were still people visiting, talking loudly and the light on. Then the roommate's nurse came in, I asked her when the visitors would be leaving since it was way past visiting hours and she told me in a rude voice that she would call my nurse and that the new father could stay all night. When my nurse came in, I asked her what the policy was given what we had been told earlier that night. I asked to see a supervisor and 20 minutes later one arrived and when I asked her about the discrepancy in the policy, she told me that fathers could stay all night. I was very upset by this given the fact that my husband couldn't stay and that there were clearly more people with the roommate than the father. The supervisor told me that was the policy and if i didn't like it, I should contact the administration. HOW RUDE! I asked the nurse to have the visitors keep their voices down and turn down the lights. Finally, about 12:30 everyone left. I know people are excited about their new babies, but what happened to respect for others? (I'm diverging and this is about the nurses).
The following day i was put into a private room (totally worth the money if you can afford it). My husband stayed over and unfortunately we didn't get any sleep because we had the baby in the room the whole night (big mistake! the nurses will bring the baby in for feedings during the night and that guarantees you some sleep). The following morning, we asked the nurse to please put the baby in the nursery because we had to get some sleep and she told me that they really only did that night because they wanted the babies and moms to bond during the day. I found that answer really strange and asked that she please take the baby to the nursery at least for two hours. I don't feel that a patient should have to beg to get a basic need met which apparently was the situation here. She did it anyway (we must have looked exhausted) and the following day was better.
That night, however, I had to call the nurse 4x to pick up the baby to take him to the nursery. I can't imagine that much is going on at 2 am so I fail to see what took so long. Asking for anything was responded to with an overall attitude of inconvenience for the nurses. I think most of the nurses at Sibley forgot what nursing is all about or really hate their jobs. Quite frankly, Sibley needs to reassess and reevaluate their staff. What probably once was a great hospital and staff, now is a mediocre, inconveniently located run of the mill hospital.
I am thankful for nurses like Ryan and Jaylen who were professional and compassionate. The rest should go work at McDonalds or some other place where rudeness is expected! I left Sibley a day early just to get away from the horrible care. I am so glad I did!
One other thing, the lactation consultants were good overall, but the advice was not so good. My baby had latching on problems and while they helped me get through that, they did not properly asses the condition of my breasts which after being seen by my pediatrician's (Dr. Lang -- so far so good!) lactation consultant the day after i was released from sibley and just 24 hours after sibley's lactation consultant saw me, said "Oh my god, keep the baby away from your nipple for at least 24 hours." My nipples, one in particular, was so cracked and raw that she was shocked when she saw it. My breasts had been very tender and raw, but I just thought that was part of the process. Glad to find out I was wrong. By the way, if you are thinking of breast feeding, consult a lactation consultant BEFORE you give birth, not after. That way you will have a better idea of what to expect.
I felt so strongly about writing this even though I've only been home for a week.
Just be really careful when selecting hospitals!!!
All the best!