Whose Responsibility?

Anonymous
Anonymous wrote:Just let it go op. FWIW I believe the school. It’s not like they would need to make up a story vs just saying oops our mistake we will fix it- they fix it either way. Your daughter is filling out literally hundreds of forms right now and it’s a tedious and redundant process. It’s highly likely that she mis clicked one box. You should probably have her bring the counseling office some chocolates as a thank you for jumping in off schedule and fixing her mistake. Teach your kid some graciousness and humility.


Uhhhh, no she isn't.

Tell me you don't know anything about the status of incoming freshman right now without telling you you don't know anything about incoming freshman.
Anonymous
Stop going through life wondering Whose fault it is.

People make mistakes move on!
Anonymous
Anonymous wrote:
Anonymous wrote:There’s really no need to assign blame in this situation. Mistakes happen and this one is really not a big deal.


It's a huge deal and caused a ton of stress for my DD as she also got the email that her admission was on hold. It's the middle of July. Admissions are closed. Had they simply retracted her offer she would up a creek without a paddle. She had already done her housing and established contact with her roommate. This isn't a whoopsie daisy.


This didn't happen and would be very unlikely to happen. I'm sure it's not the first time that they haven't received a transcript on time. They expect the incoming student to rectify the error and that's all. The need to find blame here says more about you.
Anonymous
Anonymous wrote:LOL at the posters saying NBD.

They didn't notice that the mid year transcript and final transcript were different colleges? What HS is this?


For EA/ED admits, most colleges don't even look at mid-year transcripts. The school might have very well sent the mid-year transcripts to the wrong school and no one would have known.
Anonymous
Anonymous wrote:The HS is lying.

The way the process works is UNC Chapel Hill requests the final transcript from the HS and they comply. Guidance counselors sent the transcript to the wrong state school campus all the time.

This is easily proven by the fact that Chapel Hill has the intial transcript. There would be no explanation for the change.

Your DD didn't 'mis select' anything.


+1 I can't believe it took 3 pages to get here. If UNC has the first transcript, they come back and ask for the last transcript. OP's DD isn't even involved at this point. It's all between the HS and the college.

The only explanation is the counselor is lying to cover his ass.
Anonymous
Anonymous wrote:Interesting nobody is mentioning UNC here. A SLAC would have dealt with this quickly by picking up the phone and calling the school counselor. DD might not have even known about it.

With big public universities, you get what you pay for.

I’m all for SLACs - I went to one and I expect there’s a strong chance my kid will go to one - but that’s a dumb statement. It might be that the college would contact the HS but I think it’s more likely they’d contact the student. It’s the student’s responsibility. HS need permission to release info to a college and if the student hadn’t properly provided it (which sounds like may well have been the case), it would bounce back to the student anyway, so might as well go directly to the source.

And either way, UNC *did* have a system in place that worked. They held (not rescinded) the placement and contacted the student. The problem was resolved (it sounds like relatively quickly) and a lesson was learned about double-checking submissions and maybe even following up to confirm successful completion. Done.
Anonymous
Anonymous wrote:
Anonymous wrote:Interesting nobody is mentioning UNC here. A SLAC would have dealt with this quickly by picking up the phone and calling the school counselor. DD might not have even known about it.

With big public universities, you get what you pay for.

I’m all for SLACs - I went to one and I expect there’s a strong chance my kid will go to one - but that’s a dumb statement. It might be that the college would contact the HS but I think it’s more likely they’d contact the student. It’s the student’s responsibility. HS need permission to release info to a college and if the student hadn’t properly provided it (which sounds like may well have been the case), it would bounce back to the student anyway, so might as well go directly to the source.

And either way, UNC *did* have a system in place that worked. They held (not rescinded) the placement and contacted the student. The problem was resolved (it sounds like relatively quickly) and a lesson was learned about double-checking submissions and maybe even following up to confirm successful completion. Done.

A SLAC would have done this, if contacting the student, in a less stress-inducing manner, as you should well know. But not like I would call you “dumb” or anything for not thinking this through…
Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:My DD was admitted to UNC Chapel Hill. Yesterday, they called and said her admission is on hold because they never received her final HS transcript.

After much poking around and an hour on the phone with Parchment and three Chapel Hill AOs, we learned that the transcript was sent to UNC Wilmington, not UNC Chapel Hill.

We emailed her HS's college counselor who explained (we think) that this was my DD's fault. They allege that she 'mis selected' the school on a drop down somewhere. I find this very hard to believe as everything else Chapel Hill needed was given to them with no problem. Follow up emails to get clarity on what exactly happened have not been answered.

This is a large, well known, HS in the DC area. All seems to be rectified now after we emailed the counselor's boss who quickly sent the transcript. I have no problem admitting it was my DD's error if that is the case, but I'd like to know.

Does a HS have no part in verifying that they are sending the correct transcript to the correct school?

* School details have been changed to protect her identity.


Verifying with who? I am sure they don't double check with each student nor should they.


Schools shouldn't make sure they did their job correctly?



It wasn’t a school error. It’s ridiculous to think that schools should check every single request made by a student to make sure the student means what they say. I mean what are they supposed to do? Call every kid who asked for a transcript and review the mailing address with the kid? And only send the transcripts where they can verify the student didn’t make a mistake? So all of those kids with summer jobs that can’t be reached won’t have their transcripts sent? What a ridiculous idea.
Anonymous
Anonymous wrote:The counselor shouldn’t have placed blame with your daughter. It’s very irritating and low class when employees do this. She should have said, “Oh no! I will get them the transcript right away. No worries! So sorry that happened.”

Holy crap.
Anonymous
Anonymous wrote:
Anonymous wrote:The HS is lying.

The way the process works is UNC Chapel Hill requests the final transcript from the HS and they comply. Guidance counselors sent the transcript to the wrong state school campus all the time.

This is easily proven by the fact that Chapel Hill has the intial transcript. There would be no explanation for the change.

Your DD didn't 'mis select' anything.


+1 I can't believe it took 3 pages to get here. If UNC has the first transcript, they come back and ask for the last transcript. OP's DD isn't even involved at this point. It's all between the HS and the college.

The only explanation is the counselor is lying to cover his ass.


Hmm. My ds had to use Parchment to send his final transcript. His college did not ask for it from the school.
Anonymous
Anonymous wrote:
Anonymous wrote:Interesting nobody is mentioning UNC here. A SLAC would have dealt with this quickly by picking up the phone and calling the school counselor. DD might not have even known about it.

With big public universities, you get what you pay for.

I’m all for SLACs - I went to one and I expect there’s a strong chance my kid will go to one - but that’s a dumb statement. It might be that the college would contact the HS but I think it’s more likely they’d contact the student. It’s the student’s responsibility. HS need permission to release info to a college and if the student hadn’t properly provided it (which sounds like may well have been the case), it would bounce back to the student anyway, so might as well go directly to the source.

And either way, UNC *did* have a system in place that worked. They held (not rescinded) the placement and contacted the student. The problem was resolved (it sounds like relatively quickly) and a lesson was learned about double-checking submissions and maybe even following up to confirm successful completion. Done.


IDK my friends son went to a SLAC, his dad died the 1st month there. He went home, went to funeral, went back to school and never left his room for 2 months. The SLAC never noticed, didn't check on him, he literally had food delivered. His roommate finally called my friend, the mom, AFTER 2 MONTHS.

OTOH, her other son who was a sophomore was at MD state college, his professors gave him an alternate schedule for his projects to be turned in, a counselor visited him a few times, the RA check on him weekly, he received information about a support group.
Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:The HS is lying.

The way the process works is UNC Chapel Hill requests the final transcript from the HS and they comply. Guidance counselors sent the transcript to the wrong state school campus all the time.

This is easily proven by the fact that Chapel Hill has the intial transcript. There would be no explanation for the change.

Your DD didn't 'mis select' anything.


+1 I can't believe it took 3 pages to get here. If UNC has the first transcript, they come back and ask for the last transcript. OP's DD isn't even involved at this point. It's all between the HS and the college.

The only explanation is the counselor is lying to cover his ass.


Hmm. My ds had to use Parchment to send his final transcript. His college did not ask for it from the school.


Same out school everything was electronic. Is OP's HS sending email or mail? odd.
Anonymous
Anonymous wrote:The HS is lying.

The way the process works is UNC Chapel Hill requests the final transcript from the HS and they comply. Guidance counselors sent the transcript to the wrong state school campus all the time.

This is easily proven by the fact that Chapel Hill has the intial transcript. There would be no explanation for the change.

Your DD didn't 'mis select' anything.


How on earth do you know how the OP's HS system works?

And, at my DC's college - it was not the college reaching out. It was the student responsibility to get the HS to send.
Anonymous
Anonymous wrote:
Anonymous wrote:The verification is the drop down menu. If your daughter accidentally chose the wrong school, it isn’t her high school’s fault.

The problem was fixed. Move on.


This. Honestly, I wouldn't care if it was the school's fault as long as it was rectified immediately.







Exactly - when I first started reading this, I thought the OP was going to say they couldn't get in touch with the right person over the summer to rectify. Sounds like it was fixed quickly.
Anonymous
If all is resolved and your DD is all set with her college, does it really matter whose fault it is? She is finished with that HS so whether a mistake on their end, her end, or even a lie to cover up, who truly cares?

Mistakes and mishaps happen all throughout life. Resolving them and moving forward is much more important than worrying about blame. Especially in this instance where she is starting fresh at her university.
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