Don't fly United

[Anonymous]

Anonymous wrote:I didn't realize there were so many American and Delta employees on DCUM.

Perhaps you should realize...
We are Demanding Better
Treatment for Cunsumers.
How about that?

[Anonymous]

Anonymous wrote:

Anonymous wrote:I didn't realize there were so many American and Delta employees on DCUM.

Perhaps you should realize...
We are Demanding Better
Treatment for Cunsumers.
How about that?

*Consumers

[Anonymous]

Anonymous wrote:

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Anonymous wrote:

Anonymous wrote:Boy, there are some dim people participating here. Federal workers with time to waste maybe.

Former frequent flyer here. I'm furious about this issue because it could have been me.

Or me.

You mean you could have been bumped? Yes. It happens. And maybe this incident will prompt federal regs that actually protect the customer.

But I hope you don't mean that you could have been the crazy person who doesn't listen to the police. I mean, how dumb are you if you opt to ignore instructions from the police?

If I was on my way to a client session and knew a dozen people were waiting for me, I'd have stayed put. They had no right to pull him from the plane, and I wouldn't have moved either.

They had no right to do what they did. It was wrong. You're either a United shill, or some giant apologist who is ready to sell our citizens out to corporations. Either way, it's not a good look.

?

The man was knocked unconscious, bloodied, broken nose and lost teeth. Knowing that police will drag you off against your will if you are foolish enough to ignore them, you would still stay put? Even knowing what we all know from this incident? Wow. That's just crazy.

Yes, the airline was wrong. But when the police arrive and tell you to do something---even if they are in the wrong---you should listen. Follow directions and sort it out later. You don't argue with cops...ever...period.

You don't have to obey an unlawful order. This was an unlawful order. If a cop comes to my door and asks for money, I don't have to give it to them. If I'm lawfully in my seat on the airplane, I don't have to give it to them.

+1

Precisely. A jerk neighbor with an agenda could call and say "my neighbor is doing something illegal!" and get all of their drinking buddies to call the cops, but that is not enough reason for the cops to have ten cars show up at someone's house.....

United definitely bit off more than they could chew. If United were smart, they would settle. But the airline also dragged the city into it, when they involved the cops unnecessarily.

+1

I would not have given up my seat either.

+3

Thank God for video cameras, or United would still be blatantly and shamelessly lying about everything - as they no doubt always have.

Exactly.

[Anonymous]

Anonymous wrote:I didn't realize there were so many American and Delta employees on DCUM.

Anyone who takes a plane these days can relate to Dr Dao's story. United has brought this on themselves. I used to fly all the time on United and still have over 200k miles with them. I used to feel a good deal of loyalty towards them, but I am just done, done, done at this point.

[Anonymous]

I wonder how long it's going to take the United Board to understand and accept that if they hope to fix this they are going to have to sacrifice Munoz. Because the buck stops with him and his mind numbing missteps after the event cannot be undone at this point. But the galling thing is that when Munoz is fired he'll probably walk away with a $50 million package.

[Anonymous]

Anonymous wrote:

Anonymous wrote:I didn't realize there were so many American and Delta employees on DCUM.

Anyone who takes a plane these days can relate to Dr Dao's story. United has brought this on themselves. I used to fly all the time on United and still have over 200k miles with them. I used to feel a good deal of loyalty towards them, but I am just done, done, done at this point.

pp here. I did too and never had a problem. Have they really gotten that bad?

FWIW, I've flown hundreds of thousands of miles over forty years and have never got bumped from a flight. I can't excuse what UAL did, but it seems to occur to no one in this 75 page thread that none of this would have happened if Dr. Dao had just GTFO the aircraft when asked to do so. What an attitude.

[Anonymous]

I'm curious about who the "boss" is on a plane before it has taken off. Did the pilot call for the police? If not, was the pilot aware or was his/her authorization required? I just read that the United pilots association released a letter talking about how awful the situation was but then made a big play about how no one involved was really a United employee because the flight was actually with a smaller, partner airline. Who the hell cares?!?!? This is ANOTHER thing that bugs heck out of me with these airline stories. How they promote a flight as being United but are happy to point fingers and say "not us" when it suits them. I hate United.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:I didn't realize there were so many American and Delta employees on DCUM.

Anyone who takes a plane these days can relate to Dr Dao's story. United has brought this on themselves. I used to fly all the time on United and still have over 200k miles with them. I used to feel a good deal of loyalty towards them, but I am just done, done, done at this point.

pp here. I did too and never had a problem. Have they really gotten that bad?

FWIW, I've flown hundreds of thousands of miles over forty years and have never got bumped from a flight. I can't excuse what UAL did, but it seems to occur to no one in this 75 page thread that none of this would have happened if Dr. Dao had just GTFO the aircraft when asked to do so. What an attitude.

This is the thing, someone up thread said he did get off but returned back to his seat after second thoughts.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:I didn't realize there were so many American and Delta employees on DCUM.

Anyone who takes a plane these days can relate to Dr Dao's story. United has brought this on themselves. I used to fly all the time on United and still have over 200k miles with them. I used to feel a good deal of loyalty towards them, but I am just done, done, done at this point.

pp here. I did too and never had a problem. Have they really gotten that bad?

FWIW, I've flown hundreds of thousands of miles over forty years and have never got bumped from a flight. I can't excuse what UAL did, but it seems to occur to no one in this 75 page thread that none of this would have happened if Dr. Dao had just GTFO the aircraft when asked to do so. What an attitude.

Let me guess, big flyer, you're a white male. Try flying while age 69 and Asian. He had no obligation to leave that flight. And people like you defending United are the problem...people who believe the "authority" is unquestionable. That's how we find our civil rights stripped away.

[Anonymous]

Anonymous wrote:I'm curious about who the "boss" is on a plane before it has taken off. Did the pilot call for the police? If not, was the pilot aware or was his/her authorization required? I just read that the United pilots association released a letter talking about how awful the situation was but then made a big play about how no one involved was really a United employee because the flight was actually with a smaller, partner airline. Who the hell cares?!?!? This is ANOTHER thing that bugs heck out of me with these airline stories. How they promote a flight as being United but are happy to point fingers and say "not us" when it suits them. I hate United.

The whole "not our flight" crap bugs the hell out of me as well. I work in consulting and we very often subcontract with other companies to do pieces of the work we can't. If one of them screws up, we can't (and shouldn't) tell the customer "oh it wasn't us, they're a subcontractor". Our customers would have our heads on pikes and rightfully so. The customer hired us and we're responsible for the work.

If the sub is screwing up, it's on the organization that hired them directly to deal with them, not the end customer.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:I didn't realize there were so many American and Delta employees on DCUM.

Anyone who takes a plane these days can relate to Dr Dao's story. United has brought this on themselves. I used to fly all the time on United and still have over 200k miles with them. I used to feel a good deal of loyalty towards them, but I am just done, done, done at this point.

pp here. I did too and never had a problem. Have they really gotten that bad?

FWIW, I've flown hundreds of thousands of miles over forty years and have never got bumped from a flight. I can't excuse what UAL did, but it seems to occur to no one in this 75 page thread that none of this would have happened if Dr. Dao had just GTFO the aircraft when asked to do so. What an attitude.

This is the thing, someone up thread said he did get off but returned back to his seat after second thoughts.

He initially offered to be bumped but declined when he found out that he wouldn't get out until the next afternoon, as he had to be at work in the morning. And to the other pp, none of this would have happenned if United had increased the incentives they offered until someone accepted it. United had plenty of choices here - they blew it.

Apparently things went downhill for United after the merger with Continental. I haven't flown much since then.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:I didn't realize there were so many American and Delta employees on DCUM.

Anyone who takes a plane these days can relate to Dr Dao's story. United has brought this on themselves. I used to fly all the time on United and still have over 200k miles with them. I used to feel a good deal of loyalty towards them, but I am just done, done, done at this point.

pp here. I did too and never had a problem. Have they really gotten that bad?

FWIW, I've flown hundreds of thousands of miles over forty years and have never got bumped from a flight. I can't excuse what UAL did, but it seems to occur to no one in this 75 page thread that none of this would have happened if Dr. Dao had just GTFO the aircraft when asked to do so. What an attitude.

Caucasian Anglo?

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:I didn't realize there were so many American and Delta employees on DCUM.

Anyone who takes a plane these days can relate to Dr Dao's story. United has brought this on themselves. I used to fly all the time on United and still have over 200k miles with them. I used to feel a good deal of loyalty towards them, but I am just done, done, done at this point.

pp here. I did too and never had a problem. Have they really gotten that bad?

FWIW, I've flown hundreds of thousands of miles over forty years and have never got bumped from a flight. I can't excuse what UAL did, but it seems to occur to no one in this 75 page thread that none of this would have happened if Dr. Dao had just GTFO the aircraft when asked to do so. What an attitude.

Thanks for your mansplanation. What great insight you've been able to provide without reading the thread at all.

[Anonymous]

Anonymous wrote:

Anonymous wrote:I'll never fly united.

Me too. They suck. I don't trust them. The whole crew were so rude when we flew with them 2 years ago. I'm a frequent flyer. Never again.

+1,000

[Anonymous]

Continental's management took over and runs United. The United flight attendants are not allowed to work on the Continental aircraft -- even now, four years after the merger the company is using Continental's cumbersome, complicated computer system and the flight attendant staffs have not been merged. Munoz is Continental. I know for the public this all makes little difference, but United's name is taking a beating because of the Continental management.