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[quote=Anonymous][quote=Anonymous]I'm curious about who the "boss" is on a plane before it has taken off. Did the pilot call for the police? If not, was the pilot aware or was his/her authorization required? I just read that the United pilots association released a letter talking about how awful the situation was but then made a big play about how no one involved was really a United employee because the flight was actually with a smaller, partner airline. Who the hell cares?!?!? This is ANOTHER thing that bugs heck out of me with these airline stories. How they promote a flight as being United but are happy to point fingers and say "not us" when it suits them. I hate United. [/quote]

The whole "not our flight" crap bugs the hell out of me as well. I work in consulting and we very often subcontract with other companies to do pieces of the work we can't. If one of them screws up, we can't (and shouldn't) tell the customer "oh it wasn't us, they're a subcontractor". Our customers would have our heads on pikes and rightfully so.  The customer hired us and we're responsible for the work.

If the sub is screwing up, it's on the organization that hired them directly to deal with them, not the end customer. [/quote]

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