Don't fly United

[Anonymous]

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Anonymous wrote:Boy, there are some dim people participating here. Federal workers with time to waste maybe.

Former frequent flyer here. I'm furious about this issue because it could have been me.

Or me.

You mean you could have been bumped? Yes. It happens. And maybe this incident will prompt federal regs that actually protect the customer.

But I hope you don't mean that you could have been the crazy person who doesn't listen to the police. I mean, how dumb are you if you opt to ignore instructions from the police?

If I was on my way to a client session and knew a dozen people were waiting for me, I'd have stayed put. They had no right to pull him from the plane, and I wouldn't have moved either.

They had no right to do what they did. It was wrong. You're either a United shill, or some giant apologist who is ready to sell our citizens out to corporations. Either way, it's not a good look.

?

The man was knocked unconscious, bloodied, broken nose and lost teeth. Knowing that police will drag you off against your will if you are foolish enough to ignore them, you would still stay put? Even knowing what we all know from this incident? Wow. That's just crazy.

Yes, the airline was wrong. But when the police arrive and tell you to do something---even if they are in the wrong---you should listen. Follow directions and sort it out later. You don't argue with cops...ever...period.

You don't have to obey an unlawful order. This was an unlawful order. If a cop comes to my door and asks for money, I don't have to give it to them. If I'm lawfully in my seat on the airplane, I don't have to give it to them.

+1

Precisely. A jerk neighbor with an agenda could call and say "my neighbor is doing something illegal!" and get all of their drinking buddies to call the cops, but that is not enough reason for the cops to have ten cars show up at someone's house.....

United definitely bit off more than they could chew. If United were smart, they would settle. But the airline also dragged the city into it, when they involved the cops unnecessarily.

+1

I would not have given up my seat either.

+3

Thank God for video cameras, or United would still be blatantly and shamelessly lying about everything - as they no doubt always have.

[Anonymous]

I'm waiting for the airline lobby to try and make a play for restricting the use of smart phones on planes in hopes of avoiding further video recordings of things like this. I'm sure the airlines feel they have a friend in the white house considering Trump has been so dismissive of the first amendment. Americans need to remain vigilant in defense of our First Amendment rights. Somewhere, someone is embarking upon an industry-funded "study" right now, the results of which will magically show the use of smart phones interfere with airport communications...

[Anonymous]

How much did they offer to volunteers? We were on an overbooked American flight and they went up to $1k for volunteers. So we took it! We weren't in a rush and came away feeling happy about the whole thing.

[Anonymous]

Anonymous wrote:How much did they offer to volunteers? We were on an overbooked American flight and they went up to $1k for volunteers. So we took it! We weren't in a rush and came away feeling happy about the whole thing.

vouchers worth $800

[Anonymous]

Anonymous wrote:I've volunteered to give up my seat on SW after hearing the agents say the flight was overbooked. They have be a $400 voucher over top of refunding my fare. The good thing about this, my flight left the same day, just 3 hours later.

Yeah I think part of the problem is that it was the last flight of the day. They should have offered more $ until it was worth it for someone to give up their seat.

[Anonymous]

Anonymous wrote:I'm waiting for the airline lobby to try and make a play for restricting the use of smart phones on planes in hopes of avoiding further video recordings of things like this. I'm sure the airlines feel they have a friend in the white house considering Trump has been so dismissive of the first amendment. Americans need to remain vigilant in defense of our First Amendment rights. Somewhere, someone is embarking upon an industry-funded "study" right now, the results of which will magically show the use of smart phones interfere with airport communications...

You know United's CEO is a Democrat?

[Anonymous]

Anonymous wrote:

Anonymous wrote:I'm waiting for the airline lobby to try and make a play for restricting the use of smart phones on planes in hopes of avoiding further video recordings of things like this. I'm sure the airlines feel they have a friend in the white house considering Trump has been so dismissive of the first amendment. Americans need to remain vigilant in defense of our First Amendment rights. Somewhere, someone is embarking upon an industry-funded "study" right now, the results of which will magically show the use of smart phones interfere with airport communications...

You know United's CEO is a Democrat?

Yeah, so what? Neither party has the corner on the Constitution, but big business sure tries to.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:I'm waiting for the airline lobby to try and make a play for restricting the use of smart phones on planes in hopes of avoiding further video recordings of things like this. I'm sure the airlines feel they have a friend in the white house considering Trump has been so dismissive of the first amendment. Americans need to remain vigilant in defense of our First Amendment rights. Somewhere, someone is embarking upon an industry-funded "study" right now, the results of which will magically show the use of smart phones interfere with airport communications...

You know United's CEO is a Democrat?

Yeah, so what? Neither party has the corner on the Constitution, but big business sure tries to.

Shame on United. I thought Dems would behave better than scum.

[Anonymous]

Anonymous wrote:

Anonymous wrote:I'm waiting for the airline lobby to try and make a play for restricting the use of smart phones on planes in hopes of avoiding further video recordings of things like this. I'm sure the airlines feel they have a friend in the white house considering Trump has been so dismissive of the first amendment. Americans need to remain vigilant in defense of our First Amendment rights. Somewhere, someone is embarking upon an industry-funded "study" right now, the results of which will magically show the use of smart phones interfere with airport communications...

You know United's CEO is a Democrat?

Who cares? With all the political discourse over the past 18 months, this incident all of my friends can agree was wrong, from my tea parties friends to my Bernie bro friends. All of them. I was pretty surprised. I don't think this is a political issue whatsoever, it is a decency issue that across the board 99.99% of the population immediat you identify as wrong.

[Anonymous]

Anonymous wrote:

Anonymous wrote:I've volunteered to give up my seat on SW after hearing the agents say the flight was overbooked. They have be a $400 voucher over top of refunding my fare. The good thing about this, my flight left the same day, just 3 hours later.

Yeah I think part of the problem is that it was the last flight of the day. They should have offered more $ until it was worth it for someone to give up their seat.

Not only that, the next offered flight was 24 hours later. Nothing offered sooner, not even out of Midway. Not sure if there wasn't an alternative flight that was earlier, but United held firm on $800 voucher and 3pm Monday flight.

[Anonymous]

Anonymous wrote:How much did they offer to volunteers? We were on an overbooked American flight and they went up to $1k for volunteers. So we took it! We weren't in a rush and came away feeling happy about the whole thing.

Right, but it's all situational. It worked for you that particular day because you weren't in a rush. But I'm sure we've all had times when there is pretty much no amount of money that would allow us to be delayed (not wanting to miss a wedding or graduation or school play). Dr. Dao and his wife were returning from vacation. It was a connecting flight. I'm sure once they discovered their next opportunity to get home was the next evening they determined that the desire to be home was stronger than a pay off. If an airline is going to oversell flights or try to bump paid and seated passengers they need to have insightful staff ready to handle these situations in a way that leaves customers feeling reasonably good (like the PP above) rather than in the hospital with missing teeth. Can we all focus for a moment on the fact that this man is 69 years old?! WTF? And I'm sure investigations will show that he was targeted because of his age and race.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:I've volunteered to give up my seat on SW after hearing the agents say the flight was overbooked. They have be a $400 voucher over top of refunding my fare. The good thing about this, my flight left the same day, just 3 hours later.

Yeah I think part of the problem is that it was the last flight of the day. They should have offered more $ until it was worth it for someone to give up their seat.

Not only that, the next offered flight was 24 hours later. Nothing offered sooner, not even out of Midway. Not sure if there wasn't an alternative flight that was earlier, but United held firm on $800 voucher and 3pm Monday flight.

And I guess long gone are the days when an airline will book a customer on a competitor's flight in the name of actual customer service? The airline industry generally, and United in particular, seem to constantly be reciting a resounding F you to the people they supposedly serve.

[Anonymous]

Gone are the days of friendly skies. The airlines themselves should be at the forefront of mandating laws to protect their customer base. I know, fat chance of that. Thanks, United!

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:I'm waiting for the airline lobby to try and make a play for restricting the use of smart phones on planes in hopes of avoiding further video recordings of things like this. I'm sure the airlines feel they have a friend in the white house considering Trump has been so dismissive of the first amendment. Americans need to remain vigilant in defense of our First Amendment rights. Somewhere, someone is embarking upon an industry-funded "study" right now, the results of which will magically show the use of smart phones interfere with airport communications...

You know United's CEO is a Democrat?

Who cares? With all the political discourse over the past 18 months, this incident all of my friends can agree was wrong, from my tea parties friends to my Bernie bro friends. All of them. I was pretty surprised. I don't think this is a political issue whatsoever, it is a decency issue that across the board 99.99% of the population immediat you identify as wrong.

Ironically, United has united everyone against them

[Anonymous]

I didn't realize there were so many American and Delta employees on DCUM.