Murder at Lululemon in Bethesda

Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:SHAME on Lululemon! I cannot believe this: http://www.tbd.com/articles/2011/03/abc7-exclusive-former-employee-faults-lululemon-management-in-murder-56941.html


Major civil suit! Hopefully this will be a lesson to companies. It is unfortunate, but many people in minority demographics get a hall pass for fear of a discrimination lawsuit. You all can argue this (and I'm sure you will), but you KNOW it is true.


I don't know the Murray family, but they didn't seem the type to file a civil suit against the company. They seem more concerned honoring their daughter's memory through her foundation -

The Murray family has set up the Jayna Troxel Murray Foundation, with this address: P.O. Box 9492, The Woodlands, TX 77387. A family member stated that the foundation funds will “be dedicated to promote those things that were a priority to Jayna: education, travel, athletics, fine arts, and overall personal improvement.
(taken from http://carey.jhu.edu/jayna_murray/

They really seem to be a class act of a family, handling this horrid situation with divine grace.





Well, if they win a major civil suit, they can add the proceeds to the foundation. Personally, I would be outraged that this employee was allowed to remain at the company.

Some years ago I worked at a professional services firm where it was discovered that a secretary was committing fraud. I won't get into details but she was basically doing something that allowed her to net about $100 per month. The same day that the fraud was discovered and validated, the secretary was presented with the evidence in the presence of two HR professionals and given an opportunity to explain what happened. Of course, she couldn't offer a reasonable explanation. After the meeting she was asked to turn over her badge and she was escorted from the property immediately. This is how you handle a situation like this. You don't keep someone on a job who commits any kind of fraudulent activity, no matter how minor, because the employee becomes a liability if something happens. Brittany should have been fired the day the first theft took place. If that had happened, Jayna would likely be alive today. I hope this store gets sued because they failed miserably in providing for the safety of their employees.
Anonymous


Great idea! Let's have a sole employee resolve the stealing issue by herself, knowing that the thief has been transfered and is a problem employee. BUT she sells so much! Dumb asses.
Anonymous
Yes Jayna would have checked her bag. As a former lululemon employee I can tell you that the person closing the store always checks the bag. They are not managers, they are called key leaders. What happens is you leave the store and lock the door. Then everyone who closed (including the key leader) drops their bags and the key leader checks all the bags in front of everyone. Then she asks someone to check her bag. There is usually at least 4 people closing the store. She would have seen that Brittany had the merchandise right then. I am not sure if she called her out on it though... Likely not since her fellow workers were standing right there. But Brittany would of course have known that she knew. My question is why would Brittany do this.. She knew they did bag checks. She knew Jayna would see the stuff???
Anonymous
Healy, the former teammate was repeating hearsay and has no firsthand knowledge that Brittany was a thief. It is despicable that ABC would put her smug mug on TV to confirm NOTHING. I hate when that happens. On the other hand, if a former teammate was interviewed and said she was a victim of theft by Brittany that would be newsworthy.

My heart is with both families.
Anonymous
Anonymous wrote: My question is why would Brittany do this.. She knew they did bag checks. She knew Jayna would see the stuff???


Why? Same reason she would murder her coworker for being caught stealing. Zero morals. Pure vicious animal.
Anonymous



Anonymous wrote:



I don't know the Murray family, but they didn't seem the type to file a civil suit against the company. They seem more concerned honoring their daughter's memory through her foundation -

I completely agree! Sure there are a few red flags in hindsight, but very little of this could have been prevented. Jayna was not asked to confront her for stolen merchandise, just check her bag -- which happens in every lululemon and other retail store throughout the country - I you research retail loss and prevention, statistically stores loose more money due to employee theft then outside theft ... however, this time being caught lead to something so unimaginable.
Looking at her past she was a top athlete, worked at a quality hotel, was friendly and athletic. The fact that she had credit problems is null, as half of america has credit problems after the 2008 recession. I bet people posting on here have credit problems, does that affect your performance at work?

People want to think this crime could be prevented, and therefore looking to pass blame on lululemon. I doubt there will be a civil suit, as I agree the Murray family would not focus their energy on this. And I would imagine that the owner of the company will give a large donation to the Jayna Murray foundation.

But I guess only time will tell.
Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:SHAME on Lululemon! I cannot believe this: http://www.tbd.com/articles/2011/03/abc7-exclusive-former-employee-faults-lululemon-management-in-murder-56941.html


Major civil suit! Hopefully this will be a lesson to companies. It is unfortunate, but many people in minority demographics get a hall pass for fear of a discrimination lawsuit. You all can argue this (and I'm sure you will), but you KNOW it is true.


I don't know the Murray family, but they didn't seem the type to file a civil suit against the company. They seem more concerned honoring their daughter's memory through her foundation -

The Murray family has set up the Jayna Troxel Murray Foundation, with this address: P.O. Box 9492, The Woodlands, TX 77387. A family member stated that the foundation funds will “be dedicated to promote those things that were a priority to Jayna: education, travel, athletics, fine arts, and overall personal improvement.
(taken from http://carey.jhu.edu/jayna_murray/

They really seem to be a class act of a family, handling this horrid situation with divine grace.





Well, if they win a major civil suit, they can add the proceeds to the foundation. Personally, I would be outraged that this employee was allowed to remain at the company.

Some years ago I worked at a professional services firm where it was discovered that a secretary was committing fraud. I won't get into details but she was basically doing something that allowed her to net about $100 per month. The same day that the fraud was discovered and validated, the secretary was presented with the evidence in the presence of two HR professionals and given an opportunity to explain what happened. Of course, she couldn't offer a reasonable explanation. After the meeting she was asked to turn over her badge and she was escorted from the property immediately. This is how you handle a situation like this. You don't keep someone on a job who commits any kind of fraudulent activity, no matter how minor, because the employee becomes a liability if something happens. Brittany should have been fired the day the first theft took place. If that had happened, Jayna would likely be alive today. I hope this store gets sued because they failed miserably in providing for the safety of their employees.


It is just rumors that lululemon kept her on because she was a good salesperson. First of all, lululemon does not track individual employee sales, as all members work together as a team, that's why you don't feel like you are being attacked by pushy sales people in the store, rather educated on product. We don't know why she was transferred as lululemon has not commented on this. However, if it is true and she really was being transfered because of theft, it would only be to build a case against her for prosecution. As a former manager for lululemon, I know that lululemon receives countless great resumes and have no problem letting people go who are not the right fit. The philosophy is that they would rather be short staffed, than have the wrong people working. This is why you see so many comments about how wonderful the staff is at every location, and likely why this story has impacted as many people as it has.
Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:SHAME on Lululemon! I cannot believe this: http://www.tbd.com/articles/2011/03/abc7-exclusive-former-employee-faults-lululemon-management-in-murder-56941.html


Major civil suit! Hopefully this will be a lesson to companies. It is unfortunate, but many people in minority demographics get a hall pass for fear of a discrimination lawsuit. You all can argue this (and I'm sure you will), but you KNOW it is true.


I don't know the Murray family, but they didn't seem the type to file a civil suit against the company. They seem more concerned honoring their daughter's memory through her foundation -

The Murray family has set up the Jayna Troxel Murray Foundation, with this address: P.O. Box 9492, The Woodlands, TX 77387. A family member stated that the foundation funds will “be dedicated to promote those things that were a priority to Jayna: education, travel, athletics, fine arts, and overall personal improvement.
(taken from http://carey.jhu.edu/jayna_murray/

They really seem to be a class act of a family, handling this horrid situation with divine grace.





Well, if they win a major civil suit, they can add the proceeds to the foundation. Personally, I would be outraged that this employee was allowed to remain at the company.

Some years ago I worked at a professional services firm where it was discovered that a secretary was committing fraud. I won't get into details but she was basically doing something that allowed her to net about $100 per month. The same day that the fraud was discovered and validated, the secretary was presented with the evidence in the presence of two HR professionals and given an opportunity to explain what happened. Of course, she couldn't offer a reasonable explanation. After the meeting she was asked to turn over her badge and she was escorted from the property immediately. This is how you handle a situation like this. You don't keep someone on a job who commits any kind of fraudulent activity, no matter how minor, because the employee becomes a liability if something happens. Brittany should have been fired the day the first theft took place. If that had happened, Jayna would likely be alive today. I hope this store gets sued because they failed miserably in providing for the safety of their employees.


It is just rumors that lululemon kept her on because she was a good salesperson. First of all, lululemon does not track individual employee sales, as all members work together as a team, that's why you don't feel like you are being attacked by pushy sales people in the store, rather educated on product. We don't know why she was transferred as lululemon has not commented on this. However, if it is true and she really was being transfered because of theft, it would only be to build a case against her for prosecution. As a former manager for lululemon, I know that lululemon receives countless great resumes and have no problem letting people go who are not the right fit. The philosophy is that they would rather be short staffed, than have the wrong people working. This is why you see so many comments about how wonderful the staff is at every location, and likely why this story has impacted as many people as it has.


Enough of the excuses for Lululemon. No- they did not know she was a potential murderer and no they did not put the weapon in her hand. But they also did not protect their employees. It was stated in multiple news sources and from the ex-employee on tv that Norwood was transferred for apparent or suspected theft from G-town. If they were afraid to fire her for racial discrimination or that they did not have enough proof of the theft they still knew something to transfer her due to the incident. When Jayna called the manager, the manager more than likely should have known the background on Norwood and this should have totally been handled better. Jayne should have never dealt with the incident alone. This is why at most companies when someone is fired or approached about performance it is with an HR rep or an independent employee to be there as well. Lulumeon did the WRONG THING. Notice how there is no public statement from them RIGHT NOW? Yeah its because they know they screwed up big time.
Anonymous
"Jayne should have never dealt with the incident alone. This is why at most companies when someone is fired or approached about performance it is with an HR rep or an independent employee to be there as well."

Jayna was not approaching her about the situation. She was simply doing a bag check, that is all! She wasn't confronting her, writing her up, or even discussing it. The situation would have then been passed on to management and HR to deal with, but unfortunately Brittany thought she could cover it up before anyone ever knew. This is the case of a seemingly normal person committing something unfathomable and unpredictable. Blame lululemon if it makes you feel safer, or superior. And how do you know that the co-worker who spoke up was not a bitter employee... perhaps even let go too.
Anonymous
Anonymous wrote:"Jayne should have never dealt with the incident alone. This is why at most companies when someone is fired or approached about performance it is with an HR rep or an independent employee to be there as well."

Jayna was not approaching her about the situation. She was simply doing a bag check, that is all! She wasn't confronting her, writing her up, or even discussing it. The situation would have then been passed on to management and HR to deal with, but unfortunately Brittany thought she could cover it up before anyone ever knew. This is the case of a seemingly normal person committing something unfathomable and unpredictable. Blame lululemon if it makes you feel safer, or superior. And how do you know that the co-worker who spoke up was not a bitter employee... perhaps even let go too.


Whoever you are...I am not arguing with you over this. And what a petty remark to say that it would make me feel better or safer? How would that make sense and how would I feel superior? Obviously you are compleyely biased since you worked there...fine. But they did have a form of involvement in it and you are ignorant if you cannot realize that. Enough said.
Anonymous
Anonymous wrote:Healy, the former teammate was repeating hearsay and has no firsthand knowledge that Brittany was a thief. It is despicable that ABC would put her smug mug on TV to confirm NOTHING. I hate when that happens. On the other hand, if a former teammate was interviewed and said she was a victim of theft by Brittany that would be newsworthy.

My heart is with both families.


I agree and had said something similar pages ago and someone jumped all over me. That was a poorly written and executed news clip. It did nothing to prove who Norwood is or was.
Anonymous
I think Jayna made the fatal error of going back alone to the store to meet Brittany. The question is did she know of the prior history when she made the choice to go back. I feel like it was Lululemon's responsibility to make sure she knew.
Anonymous
Anonymous wrote:I think Jayna made the fatal error of going back alone to the store to meet Brittany. The question is did she know of the prior history when she made the choice to go back. I feel like it was Lululemon's responsibility to make sure she knew.


Especially since there is a possibility of being alone in the store with her. I know when I used to work there sometimes the manager was taking too long closing things out even though the educators had finished closing up the store so in that case one person would offer to stay with the manager and the other's would leave. So there was a possibility of her being alone and still having to check her bag. If they knew she was stealing then it's not fair to put a key leader in that position of being alone with someone.
Anonymous
I think people's greatest fear is chaos, and since we have dehumanized Brittany so much on here to that of an animal (as it has been posted numerous times) that we are looking for something else to hang the guilt on, and to take responsibility. This is a common phenomenon -- Remember Columbine, the media blamed Marilyn Manson, The Basketball Diaries, videogames etc, instead of just saying, these boys were violent sociopaths, with no black or white reason to do what they did. The same is true for Brittany. It is very unsettling to think that people like this are out there, but the reality is, is that they are. Not all crimes have complex motives like that of CSI, and it is scary to think some people need little to no motive at all to commit cold blooded murder.
Anonymous
Quite frankly no matter how Lululemon handled it....NO one would ever imagine in a million years that anyone would do something like she did! So I say give it a rest about now trying to prove that it was a preventable crime if it hadn't been for Lululemon policy or management. If they had done things differently it may not have happened there but it probably would have happened! This woman had mainline RAGE. She was murder waiting to happen. No one just woke up and decided that this is different than anything else that had ever happened to them and so today this incident deserves murdering someone over. It doesn't work that way. Unless this woman took responsibility at some point for her rage and anger and got some help....she would have murdered someone else somewhere.
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