Doordasher yells at customer that left 25% tip

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:I let drivers know up front the tip is $0, how is it my problem when I let them know in advance there is no tip? I’m in Los Angeles and get my orders within 30-45 mins weekly. We pay super high feee for their gas, benefits, La la la la la etc. I’m letting you know up front it’s a no tip order, how can you possibly be upset when I tell you in advance??? I’m not tip baiting, I don’t put $20 tip and then change it to zero. I’m 100% letting you know that if you choose to deliver my order, you are choosing zero tip. What is the problem here?

I think the problem is that they are assuming/expecting that you will tip in cash. I always put in $0 as well, but it is because I tip in cash on delivery, which varies based on several factors.

No they aren’t, because my option is set to leave it at the door. I could not be more clear.

You're sneaky. You know perfectly well delivery people think you will tip in cash, but go ahead and play your games.

There's a massive difference between cashiers trying to exhort a tip when you're picking up cookies at your local bakery, and a delivery person bringing your food to your house.

Either you're dumb as a post, or cheap and exploitative.

How is this sneaky? I sat up front there is zero tip and I let them know in advance to leave it at the door. Would you prefer I tip 25% in advance and then change it to zero?

[Anonymous]

DoorDash does not tell the delivery person the tip before marking the food delivered. They have a minimum guarantee they see and a possibility of getting a higher tip because DoorDash hides a percentage of the tip if it’s actually higher than what’s shown before delivery. Without a tip a delivery pays $2. If the food sits long enough DoorDash starts adding a few dollars until someone is willing to take it.

[Anonymous]

Anonymous wrote:This guy is wrong, and an entitled a-hole, but I always tip food delivery people. DoorDash is kind of predatory towards their drivers, and they really need those tips to make any kind of income. It’s the regular business transactions, like a cashier handing you the stuff you just bought, that get a side-eye from me if there’s a tip screen.

However, this guy seems like the kind of person who wouldn’t tip well if the food were coming to his own home.

People who work for DoorDash fall into two categories - people who cannot anything else, whether it’s because they are not educated, don’t speak English, or don’t have trade skills. The second category are people who want flexible hours. My nephew is in the second category. He is about to start law school and could have many other jobs, but he wants to sleep in, set his own schedule, take off for a week to visit friends when he wants.

He said he doesn’t get paid that much and he’s annoyed when people in big houses don’t tip well, but he’s not annoyed enough to go get a real job commensurate of his education and skills. The convenience of being able to take an order when he wants and go spend a week with his friend at the beach is worth it.

The reason why there is a backlash against tipping is pretty simple. It’s not a valued enough service that can support consumers willing to pay 20% in fees and another 20% in tip, not to mention a 20% markup on DoorDash menu vs the dine in menu. It’s just not.

Once a certain amount of people either refuse to use DoorDash (like me) or tip less/not at all, DoorDashers will quit and the company will have to figure something out. The economics are the economics. If gas costs x, and DoorDash wants to make y, but consumers will only pay z, at some point the business model won’t work. DoorDash will either lose money or struggle to find people willing to work for so little money.

[Anonymous]

Anonymous wrote:This guy is wrong, and an entitled a-hole, but I always tip food delivery people. DoorDash is kind of predatory towards their drivers, and they really need those tips to make any kind of income. It’s the regular business transactions, like a cashier handing you the stuff you just bought, that get a side-eye from me if there’s a tip screen.

However, this guy seems like the kind of person who wouldn’t tip well if the food were coming to his own home.

The guy is not wrong, if they can afford that house, they can afford to tip a little more. And the guy is no more "entitled" than the woman living the lap of luxury in her big house.

[Anonymous]

DoorDash is exploitive. I have never used it. I go pick up my food.

[Anonymous]

Anonymous wrote:

Anonymous wrote:My sibling is in the restaurant industry and he said he's noticing a shift. All the random places adding tip options to their checkout screens is angering people and starting to cause a tipping backlash.

Those screens—and stories like this—never make me inclined to tip more, only to avoid situations where any tipping is expected. Eating out at a mediocre restaurant just isn’t worth it.

Just back from a trip to Europe where the service we received was 1000 times better than anything we’ve seen recently here, and no tipping expected.

Tipping is expected in most of Europe. I'm from Germany, and you are in fact, expected to tip. Just not nearly as much as here in the US. Where were you that you were not tipping at all?

[Anonymous]

Anonymous wrote:

Anonymous wrote:This guy is wrong, and an entitled a-hole, but I always tip food delivery people. DoorDash is kind of predatory towards their drivers, and they really need those tips to make any kind of income. It’s the regular business transactions, like a cashier handing you the stuff you just bought, that get a side-eye from me if there’s a tip screen.

However, this guy seems like the kind of person who wouldn’t tip well if the food were coming to his own home.

The guy is not wrong, if they can afford that house, they can afford to tip a little more. And the guy is no more "entitled" than the woman living the lap of luxury in her big house.

There’s nothing wrong with a $5 tip on a $20 order. Nothing.

And yeah, this now-jobless clown is acting entitled when he berates some woman for a 25% tip.

[Anonymous]

Anonymous wrote:

Anonymous wrote:My sibling is in the restaurant industry and he said he's noticing a shift. All the random places adding tip options to their checkout screens is angering people and starting to cause a tipping backlash.

Those screens—and stories like this—never make me inclined to tip more, only to avoid situations where any tipping is expected. Eating out at a mediocre restaurant just isn’t worth it.

Just back from a trip to Europe where the service we received was 1000 times better than anything we’ve seen recently here, and no tipping expected.

Europe is a continent with over 50 countries. Do you think they all have the same tipping culture? Here's hint: in London, tipping is customary at about 15% (or more, depending on where you eat).

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:I let drivers know up front the tip is $0, how is it my problem when I let them know in advance there is no tip? I’m in Los Angeles and get my orders within 30-45 mins weekly. We pay super high feee for their gas, benefits, La la la la la etc. I’m letting you know up front it’s a no tip order, how can you possibly be upset when I tell you in advance??? I’m not tip baiting, I don’t put $20 tip and then change it to zero. I’m 100% letting you know that if you choose to deliver my order, you are choosing zero tip. What is the problem here?

I think the problem is that they are assuming/expecting that you will tip in cash. I always put in $0 as well, but it is because I tip in cash on delivery, which varies based on several factors.

No they aren’t, because my option is set to leave it at the door. I could not be more clear.

You're sneaky. You know perfectly well delivery people think you will tip in cash, but go ahead and play your games.

There's a massive difference between cashiers trying to exhort a tip when you're picking up cookies at your local bakery, and a delivery person bringing your food to your house.

Either you're dumb as a post, or cheap and exploitative.

How is this sneaky? I sat up front there is zero tip and I let them know in advance to leave it at the door. Would you prefer I tip 25% in advance and then change it to zero?

It is sneaky as my daughter briefly did it and orders pop up and down quick. The door dash app does this on purpose so person has limited time to see details. Once my daughter was pissed she clicked on an order that popped up on our town but turns out in other side of town. Was just a hamburger. Gas and time ment no profit. She does delivery and some 25 year old slackard in boxer shorts opens door grabs it from her while playing a video game with no tip.

It is irrelevant you put no tip as door dash tricks drivers into accepting. A couple of times daughter showed app and it will route no tip orders only sometimes. Or orders pop up and down on a moments notice of don’t accept you wait non paid 30/60 minutes

Drivers are being tricked or forced ti take no tip orders. My daughter only did it summer 2020 but a scam

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:I let drivers know up front the tip is $0, how is it my problem when I let them know in advance there is no tip? I’m in Los Angeles and get my orders within 30-45 mins weekly. We pay super high feee for their gas, benefits, La la la la la etc. I’m letting you know up front it’s a no tip order, how can you possibly be upset when I tell you in advance??? I’m not tip baiting, I don’t put $20 tip and then change it to zero. I’m 100% letting you know that if you choose to deliver my order, you are choosing zero tip. What is the problem here?

I think the problem is that they are assuming/expecting that you will tip in cash. I always put in $0 as well, but it is because I tip in cash on delivery, which varies based on several factors.

No they aren’t, because my option is set to leave it at the door. I could not be more clear.

You're sneaky. You know perfectly well delivery people think you will tip in cash, but go ahead and play your games.

There's a massive difference between cashiers trying to exhort a tip when you're picking up cookies at your local bakery, and a delivery person bringing your food to your house.

Either you're dumb as a post, or cheap and exploitative.

How is this sneaky? I sat up front there is zero tip and I let them know in advance to leave it at the door. Would you prefer I tip 25% in advance and then change it to zero?

It is sneaky as my daughter briefly did it and orders pop up and down quick. The door dash app does this on purpose so person has limited time to see details. Once my daughter was pissed she clicked on an order that popped up on our town but turns out in other side of town. Was just a hamburger. Gas and time ment no profit. She does delivery and some 25 year old slackard in boxer shorts opens door grabs it from her while playing a video game with no tip.

It is irrelevant you put no tip as door dash tricks drivers into accepting. A couple of times daughter showed app and it will route no tip orders only sometimes. Or orders pop up and down on a moments notice of don’t accept you wait non paid 30/60 minutes

Drivers are being tricked or forced ti take no tip orders. My daughter only did it summer 2020 but a scam

Meh, then get a retail job where you know for sure what you are making.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:I let drivers know up front the tip is $0, how is it my problem when I let them know in advance there is no tip? I’m in Los Angeles and get my orders within 30-45 mins weekly. We pay super high feee for their gas, benefits, La la la la la etc. I’m letting you know up front it’s a no tip order, how can you possibly be upset when I tell you in advance??? I’m not tip baiting, I don’t put $20 tip and then change it to zero. I’m 100% letting you know that if you choose to deliver my order, you are choosing zero tip. What is the problem here?

I think the problem is that they are assuming/expecting that you will tip in cash. I always put in $0 as well, but it is because I tip in cash on delivery, which varies based on several factors.

No they aren’t, because my option is set to leave it at the door. I could not be more clear.

You're sneaky. You know perfectly well delivery people think you will tip in cash, but go ahead and play your games.

There's a massive difference between cashiers trying to exhort a tip when you're picking up cookies at your local bakery, and a delivery person bringing your food to your house.

Either you're dumb as a post, or cheap and exploitative.

How is this sneaky? I sat up front there is zero tip and I let them know in advance to leave it at the door. Would you prefer I tip 25% in advance and then change it to zero?

It is sneaky as my daughter briefly did it and orders pop up and down quick. The door dash app does this on purpose so person has limited time to see details. Once my daughter was pissed she clicked on an order that popped up on our town but turns out in other side of town. Was just a hamburger. Gas and time ment no profit. She does delivery and some 25 year old slackard in boxer shorts opens door grabs it from her while playing a video game with no tip.

It is irrelevant you put no tip as door dash tricks drivers into accepting. A couple of times daughter showed app and it will route no tip orders only sometimes. Or orders pop up and down on a moments notice of don’t accept you wait non paid 30/60 minutes

Drivers are being tricked or forced ti take no tip orders. My daughter only did it summer 2020 but a scam

Meh, then get a retail job where you know for sure what you are making.

Right. Customers are now expected to understand the app user interface from the driver POV and adjust their behavior accordingly? WTF?

It's the company being sneaky, not the customers. Don't be ridiculous.

[Anonymous]

It's fake. Trying to go viral

[Anonymous]

Anonymous wrote:The delivery apps - and in fact all similar apps (Uber, Instacart) - are extraction capitalism at its finest. I was recently postpartum and begrudgingly ordered a couple of DD/Uber Eats meals. The fees charged are absolutely outrageous: one meal whose ticket price was $50 became an $80 dollar meal after the service fee and the delivery fee, plus tax and tip.

Just get your own food or get delivery from restaurants with their own drivers. Stop enriching tech bros at the expense of these drivers - who are not getting paid equitably by their employers - and customers!

I stopped using UberEats. I realized how much I was relying on it and was disgusted with myself. These apps are terrible for our wallets and our waistlines. Also, just because we can order any kind of cuisine at any time with the touch of a few buttons, it doesn't mean that we should. Lunch used to be a sandwich or leftovers, some raw veggies, a piece of fruit. And that was perfectly fine. Suddenly we feel that we need a restaurant meal every day. It's just too much of a good thing. The excess and entitlement makes me uncomfortable.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:I let drivers know up front the tip is $0, how is it my problem when I let them know in advance there is no tip? I’m in Los Angeles and get my orders within 30-45 mins weekly. We pay super high feee for their gas, benefits, La la la la la etc. I’m letting you know up front it’s a no tip order, how can you possibly be upset when I tell you in advance??? I’m not tip baiting, I don’t put $20 tip and then change it to zero. I’m 100% letting you know that if you choose to deliver my order, you are choosing zero tip. What is the problem here?

I think the problem is that they are assuming/expecting that you will tip in cash. I always put in $0 as well, but it is because I tip in cash on delivery, which varies based on several factors.

No they aren’t, because my option is set to leave it at the door. I could not be more clear.

You're sneaky. You know perfectly well delivery people think you will tip in cash, but go ahead and play your games.

There's a massive difference between cashiers trying to exhort a tip when you're picking up cookies at your local bakery, and a delivery person bringing your food to your house.

Either you're dumb as a post, or cheap and exploitative.

How is this sneaky? I sat up front there is zero tip and I let them know in advance to leave it at the door. Would you prefer I tip 25% in advance and then change it to zero?

It is sneaky as my daughter briefly did it and orders pop up and down quick. The door dash app does this on purpose so person has limited time to see details. Once my daughter was pissed she clicked on an order that popped up on our town but turns out in other side of town. Was just a hamburger. Gas and time ment no profit. She does delivery and some 25 year old slackard in boxer shorts opens door grabs it from her while playing a video game with no tip.

It is irrelevant you put no tip as door dash tricks drivers into accepting. A couple of times daughter showed app and it will route no tip orders only sometimes. Or orders pop up and down on a moments notice of don’t accept you wait non paid 30/60 minutes

Drivers are being tricked or forced ti take no tip orders. My daughter only did it summer 2020 but a scam

no tip means free fries/sushi/whatever else is in the bag.

[Anonymous]

DoorDash and competitors charge so much in fees and take a cut from restaurants. The customer shouldn’t need to tip on top. If a driver doesn’t like how much they’re being paid speak to their employer…