Saks return policy sucks - WWYD?

[Anonymous]

Anonymous wrote:

Anonymous wrote:I wouldn't try to exchange at a different store but I would try again at another Saks. Ask for the manager, be polite, take them out of the box to prove they've never been worn. If they're still sold, in stock, and in brand new condition I really don't see the problem.

Thanks. I will try this first. I could go the eBay route but im not sure I would be able to sell them for enough to get another pair in my size. Though I guess I have lived without them for a year so maybe I'd be better off getting totally different shoes, idk. I was kind of hoping someone would say they had a too-small pair and we could have some serendipitous shoe trading and all would be right with asks and the universe.

Yes, do this,but also don't mention the receipt/date - say your poor DH/BF whatever bought the wrong size AND lost the receipt. I've had lots of luck with the clueless husband shtick.

[Anonymous]

Let me get this straight, it is totally okay to return a gifted purse to any retailer despite not knowing where the purse originated from, but the shoe exchange is BAD?

Okay to return something to a store not knowing if that is where it originally came from, but not okay if you bought it somewhere else, yet it's sold at another store.

Big retailers make such a killing on their items, not to mention designers making 20000% mark ups on their merchandise because poor, underpaid, should be in school, not earning enough, probably breathing in deadly chemicals, Chinese Indian Vietnamese Mexican children are locked away in some factory sewing leather together with their calloused little fingers to make shiney boots for Americans at a salary of 25 cents a month, then the retailers turn around and sell the boots for $200 a pop, yet NO, it is UNETHICAL of the consumer to exchange merchandise to a different retailer. Very bad of the consumer because the retailer and designer are suffering. Really?

So self-righteous in the grand scheme of things. The only person or entity losing out here is the third world worker who made the boots for what is likely 3 cents.

Saks and Nordstroms are making out just fine with their exchange of equal merchandise.

Okay, GOODIE McDoesNoWrongEver? I find it hard to believe that you are so morally upright that you find this offense reprehensible.

[Anonymous]

Anonymous wrote:
Anonymous wrote:
"I had a lot going on."

Do you work, OP? Tell us more about what's been going on for you in the last year.


Yes. I also got knocked up and went through a terribly painful breakup the week the shoes arrived. I tried them on and put them in the closet to deal with later and forgot.

And I did try them on again after the baby was born, but my feet didn't end up growing at all.


I want to hear more about the break-up before I decide whether you suck or not. Was it with the baby's father? Did BabyMan dump you?

Maybe she was too big for an entire year and he finally decided to exchange her for something smaller?

[Anonymous]

Anonymous wrote:

Anonymous wrote:
Anonymous wrote:
"I had a lot going on."

Do you work, OP? Tell us more about what's been going on for you in the last year.


Yes. I also got knocked up and went through a terribly painful breakup the week the shoes arrived. I tried them on and put them in the closet to deal with later and forgot.

And I did try them on again after the baby was born, but my feet didn't end up growing at all.


I want to hear more about the break-up before I decide whether you suck or not. Was it with the baby's father? Did BabyMan dump you?

Maybe she was too big for an entire year and he finally decided to exchange her for something smaller?

No, I am very thin.

[Anonymous]

"I had a lot going on."

Do you work, OP? Tell us more about what's been going on for you in the last year.

[Anonymous]

^I got dumped and had a baby so basically, yeah

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:No one wants CASH, OP wants a new size. It's an even exchange. Whatever store is willing to do an exchange for OP loses nothing, they shift stock by way of sizes.

OP wants a new size, and to rid herself of the bad karma associated with these clearly toxic shoes. Godspeed, OP.

Thank you.

And by returning them to the incorrect store you deserve more bad karma OP! Good luck because you got some more bad shit coming your way for being unethical.

What is unethical about an even exchange?

Can you read? OP bought them at Saks and wants to return at NORDTROM. That's not an even exchange. I really hope you can understand now.

She wants to EXCHANGE them at Nordstrom. Which is what makes it an even EXCHANGE.

She bought them at SAKS you idiot. What the hell is wrong with you? It's not the same store. How fucking stupid can one human being be?

[Anonymous]

Keep telling up, we don't understand, PP.

What is it again she wants to do?

[Anonymous]

So what? You got dumped and had a baby. This doesn't concern Saks in the slightest.

[Anonymous]

I suggested a Nordstrom exchange and it was a joke. For Pete's sake please pull thy wadded up bloomers out of thy dimpled up bum.

[Anonymous]

Anonymous wrote:I suggested a Nordstrom exchange and it was a joke. For Pete's sake please pull thy wadded up bloomers out of thy dimpled up bum.

Bs lady. You were not joking and were being an asshole and got called out.

[Anonymous]

Anonymous wrote:A year ago, I ordered a pair of royal tan Tory Burch Revas from Saks in an 8.5. They were too big so I never wore them and they have been in the box ever since. I had a lot going on and didn't return them within their exchange window, and they refuse to exchange them for another size. Ideas?

A YEAR!!!!

[Anonymous]

Anonymous wrote:

Anonymous wrote:I suggested a Nordstrom exchange and it was a joke. For Pete's sake please pull thy wadded up bloomers out of thy dimpled up bum.

Bs lady. You were not joking and were being an asshole and got called out.

Man here, I have balls in my pants. Chill yo'self.

[Anonymous]

OP, just go to a Saks in person and say you don't have the receipt but you need to exchange for a different size. Ask really nicely and I bet they will accommodate you. In my experience, return/exchange policies are firmer over the phone than they are in person...

[Anonymous]

Moral of the story - next time but from Nordstrom. They would have gladly exchanged (or even offered a refund) with no questions asked.

Everyone with the snarky comments - lighten up. The OP did not commit a crime or try to 'get over' in any way. We're talking about exchanging unworn shoes that don't fit.