Saks return policy sucks - WWYD?

[Anonymous]

*buy

[Anonymous]

Anonymous wrote:Moral of the story - next time but from Nordstrom. They would have gladly exchanged (or even offered a refund) with no questions asked.

Everyone with the snarky comments - lighten up. The OP did not commit a crime or try to 'get over' in any way. We're talking about exchanging unworn shoes that don't fit.

That have been sitting around her house for a year. How the hell do they know she never wore them?! It's been a YEAR.

[Anonymous]

P.S. The moral of the story is not to buy at Nordstrom, but to exchange within a frickin' reasonable amount of time.

[Anonymous]

Anonymous wrote:

Anonymous wrote:Moral of the story - next time but from Nordstrom. They would have gladly exchanged (or even offered a refund) with no questions asked.

Everyone with the snarky comments - lighten up. The OP did not commit a crime or try to 'get over' in any way. We're talking about exchanging unworn shoes that don't fit.

That have been sitting around her house for a year. How the hell do they know she never wore them?! It's been a YEAR.

Because they are unworn. Do you wear shoes, PP?

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Moral of the story - next time but from Nordstrom. They would have gladly exchanged (or even offered a refund) with no questions asked.

Everyone with the snarky comments - lighten up. The OP did not commit a crime or try to 'get over' in any way. We're talking about exchanging unworn shoes that don't fit.

That have been sitting around her house for a year. How the hell do they know she never wore them?! It's been a YEAR.

Because they are unworn. Do you wear shoes, PP?

Not Sak's problem. They don't give a shit about your problems and shouldn't have to figure out if the stupid shoes have been worn or not.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:
Anonymous wrote:
"I had a lot going on."

Do you work, OP? Tell us more about what's been going on for you in the last year.


Yes. I also got knocked up and went through a terribly painful breakup the week the shoes arrived. I tried them on and put them in the closet to deal with later and forgot.

And I did try them on again after the baby was born, but my feet didn't end up growing at all.


I want to hear more about the break-up before I decide whether you suck or not. Was it with the baby's father? Did BabyMan dump you?

Maybe she was too big for an entire year and he finally decided to exchange her for something smaller?

No, I am very thin.

Are you thin because you have "the sads"?

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:
Anonymous wrote:
"I had a lot going on."

Do you work, OP? Tell us more about what's been going on for you in the last year.


Yes. I also got knocked up and went through a terribly painful breakup the week the shoes arrived. I tried them on and put them in the closet to deal with later and forgot.

And I did try them on again after the baby was born, but my feet didn't end up growing at all.


I want to hear more about the break-up before I decide whether you suck or not. Was it with the baby's father? Did BabyMan dump you?

Maybe she was too big for an entire year and he finally decided to exchange her for something smaller?

No, I am very thin.

Are you thin because you have "the sads"?

Pretty much. But I was thin before, too. Sads kills.

[Anonymous]

Buy the correct shoes. Return the old ones with the new receipt. Problem solved.

[Anonymous]

not going to read the thread. Agree w/ you OP. Return policies suck lots of places. Not much to do about it though. I try to shop at Zappos online since it's a year (!!!) return policy and Kohl's is basically forever. that's for me.

[Anonymous]

That reminds me, I need to return that bathing suit I ordered last year to Nordstrom.

[Anonymous]

So I have been thinking about it, and maybe the poster who said I need these shoes out of my life for good was right. If I can't do an even exchange, what should I replace them with? Can you recommend me a shoe that will take me forward in a positive way? Maybe it is time to stop looking back.

[Anonymous]

Agree that Saks sucks! Buy Nordstrom - the best in customer service AND return policy.

OP, I am like you. I returned a pair of shoes from Nordstroms that I'd bought TWO years ago. They didn't fit right, never wore them but I couldn't find the receipt. Well, when I finally went to return them, they found my purchase through their computer system (dont' ask me how). Got over $100 back in a gift card.

[Anonymous]

Anonymous wrote:Maybe I could play dumb and exchange them at Nordstrom. Say they were a gift

Can't do that anymore. Smart tags.

[Anonymous]

Buy a new pair. Put the old pair in the box. Exchange.

[Anonymous]

Anonymous wrote:

Anonymous wrote:Maybe I could play dumb and exchange them at Nordstrom. Say they were a gift

Can't do that anymore. Smart tags.

+1