Don't fly United

[Anonymous]

I HATE united. I only fly it when there is no othet option. I prefer Southwest.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:There are regulations about how airlines choose who to bump, and the process (including compensation offers). My guess is United followed them. The person who was forcibly removed did not comply with a lawful order.

I don't work for United.. but I'm not sure why this passenger didn't just comply with the police asking him to leave. Does he also not pull over his car when police try to stop him?

This comparison is ridiculous. He did not commit a crime- he paid for the service. United is the one that overbooked the flight and then allowed everyone to board - the situation is their mistake and should not be remedied on the passanger's behalf.

Actually, he did commit a crime by failing to follow the orders of flight crew. Rule 21 of the Contract of Carriage. Federal law.

He also committed a crime by failing to comply with the orders of police, but that's a state law violation.

These were security, not police

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:There are regulations about how airlines choose who to bump, and the process (including compensation offers). My guess is United followed them. The person who was forcibly removed did not comply with a lawful order.

I don't work for United.. but I'm not sure why this passenger didn't just comply with the police asking him to leave. Does he also not pull over his car when police try to stop him?

This comparison is ridiculous. He did not commit a crime- he paid for the service. United is the one that overbooked the flight and then allowed everyone to board - the situation is their mistake and should not be remedied on the passanger's behalf.

Actually, he did commit a crime by failing to follow the orders of flight crew. Rule 21 of the Contract of Carriage. Federal law.

He also committed a crime by failing to comply with the orders of police, but that's a state law violation.

This isn't a police state. The police don't get to beat the living hell out of you for not immediately complying with an (arguably bullshit) order to leave an aircraft, something that puts no one in any sort of danger.

[Anonymous]

The operating carrier in this case was Republic Airlines, not United. They were operating on behalf of United, but the crew are Republic employees. Let's all boycott Republic Airlines!

[Anonymous]

I saw someone bribe the gate agent to get on an overbooked flight once. I hate hate hate them.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:There are regulations about how airlines choose who to bump, and the process (including compensation offers). My guess is United followed them. The person who was forcibly removed did not comply with a lawful order.

I don't work for United.. but I'm not sure why this passenger didn't just comply with the police asking him to leave. Does he also not pull over his car when police try to stop him?

This comparison is ridiculous. He did not commit a crime- he paid for the service. United is the one that overbooked the flight and then allowed everyone to board - the situation is their mistake and should not be remedied on the passanger's behalf.

Actually, he did commit a crime by failing to follow the orders of flight crew. Rule 21 of the Contract of Carriage. Federal law.

He also committed a crime by failing to comply with the orders of police, but that's a state law violation.

This isn't a police state. The police don't get to beat the living hell out of you for not immediately complying with an (arguably bullshit) order to leave an aircraft, something that puts no one in any sort of danger.

So if not following the law doesnt' put someone in danger, we aren't required to comply?

There are Federal regulations on how to process an IDB (Involuntary Denied Boarding). There is no indication that United did not follow them.

In any other situation, if you fail to comply with the orders of police, they will drag you away and arrest you. Why is it any different on an airplane?

The passenger is welcome to take United and the police to court on this and seek compensation, but my guess is they won't win.

[Anonymous]

The passenger is welcome to take United and the police to court on this and seek compensation, but my guess is they won't win.

Dear United Shill, there's no way in hell that your airline lets this one go to court. The passenger will get a nice payoff to compensate for being abused and a non-disclosure agreement on top. Whatever legalities you think may entitle an airline to treat a paying customer in this fashion, you lose much more in the court of public opinion.

[Anonymous]

Is there only one pro-United person on this thread? It's so weird that someone would defend them. This is a pretty ridiculous scenario. Oh and as for needing the seats for flight attendants, there area ALWAYS backup flight attendants ready to go at a moment's notice. They sit in the united lounge waiting to be called.

[Anonymous]

Anonymous wrote:Is there only one pro-United person on this thread? It's so weird that someone would defend them. This is a pretty ridiculous scenario. Oh and as for needing the seats for flight attendants, there area ALWAYS backup flight attendants ready to go at a moment's notice. They sit in the united lounge waiting to be called.

+1000.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:There are regulations about how airlines choose who to bump, and the process (including compensation offers). My guess is United followed them. The person who was forcibly removed did not comply with a lawful order.

I don't work for United.. but I'm not sure why this passenger didn't just comply with the police asking him to leave. Does he also not pull over his car when police try to stop him?

This comparison is ridiculous. He did not commit a crime- he paid for the service. United is the one that overbooked the flight and then allowed everyone to board - the situation is their mistake and should not be remedied on the passanger's behalf.

Actually, he did commit a crime by failing to follow the orders of flight crew. Rule 21 of the Contract of Carriage. Federal law.

He also committed a crime by failing to comply with the orders of police, but that's a state law violation.

This isn't a police state. The police don't get to beat the living hell out of you for not immediately complying with an (arguably bullshit) order to leave an aircraft, something that puts no one in any sort of danger.

So if not following the law doesnt' put someone in danger, we aren't required to comply?

There are Federal regulations on how to process an IDB (Involuntary Denied Boarding). There is no indication that United did not follow them.

In any other situation, if you fail to comply with the orders of police, they will drag you away and arrest you. Why is it any different on an airplane?

The passenger is welcome to take United and the police to court on this and seek compensation, but my guess is they won't win.

https://en.wikipedia.org/wiki/Use_of_force_continuum

Might be a good idea for you to educate yourself on what constitutes an appropriate use of force. Simply failing to obey a command does not give police carte blanche to exert any level of force they want to. This was not a reasonable response to the situation at hand.

[Anonymous]

Anonymous wrote:

Anonymous wrote:I have had this happen to me on Delta, they said they overbooked a flight and needed 4 seats and computer "randoMLY" picked my family of 4. We were bumped, even before we got on the plane, and we were checking in early so we weren't the last ones to arrive whatsoever. They offered us a flight 10 hours later. We were in business. Huge argument ensued. I had two small children, so spend 10 extra hours in an international airport with no where to go, then get on a 9 hour flight, hell to the no. After 2 hours of arguing, crying, negotiating, they reluctantly agreed to put us 4, in 2 seats and 2 seats in coach, with NO refund on price difference, they just beat us down, just so we could get on our original flight (why they didn't offer these coach seats to begin with is insane). We get on the flight and are on the runway, i look out my kid's window seat window and see 4 black town cars literally driving on the runway to our plane, people get out, and board our plane. Our seats apparently were for these people. F Delta.

You are kidding me. You paid for business class, and they bumped you to coach? I hope you wrote a letter of complaint.

Yes this really happened to me on a flight from CDG to IAD in 2015. I let my DH handle it (who is very calm and assertive in these kind of situations) while I cried big fat crocodile tears. We never got a refund. They acted at the end as if we were the problem and they were doing us such a big favor. We were 3.5 hours EARLY for our flight, we were not flying standby or late or last to check in. Every time I fly now I get nervous it will happen again.

[Anonymous]

Anonymous wrote:

The passenger is welcome to take United and the police to court on this and seek compensation, but my guess is they won't win.

Dear United Shill, there's no way in hell that your airline lets this one go to court. The passenger will get a nice payoff to compensate for being abused and a non-disclosure agreement on top. Whatever legalities you think may entitle an airline to treat a paying customer in this fashion, you lose much more in the court of public opinion.

Not a United shill, just someone who flies a lot, and usually not on United.

The people who dragged him off were plainclothes members of Chicago Department of Aviation Police. United isn't at fault for their behavior. United followed procedures for a involuntary denied boarding, and the passenger refused to comply, so they called police.

If a police officer asks me to do X, I'm going go to do it. We can hash out in court later if the order was legal, but not complying is breaking the law, and I don't want that charge.

Why wouldn't the passenger comply with a legal order? They can complain to the airline or police later.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:I have had this happen to me on Delta, they said they overbooked a flight and needed 4 seats and computer "randoMLY" picked my family of 4. We were bumped, even before we got on the plane, and we were checking in early so we weren't the last ones to arrive whatsoever. They offered us a flight 10 hours later. We were in business. Huge argument ensued. I had two small children, so spend 10 extra hours in an international airport with no where to go, then get on a 9 hour flight, hell to the no. After 2 hours of arguing, crying, negotiating, they reluctantly agreed to put us 4, in 2 seats and 2 seats in coach, with NO refund on price difference, they just beat us down, just so we could get on our original flight (why they didn't offer these coach seats to begin with is insane). We get on the flight and are on the runway, i look out my kid's window seat window and see 4 black town cars literally driving on the runway to our plane, people get out, and board our plane. Our seats apparently were for these people. F Delta.

You are kidding me. You paid for business class, and they bumped you to coach? I hope you wrote a letter of complaint.

Yes this really happened to me on a flight from CDG to IAD in 2015. I let my DH handle it (who is very calm and assertive in these kind of situations) while I cried big fat crocodile tears. We never got a refund. They acted at the end as if we were the problem and they were doing us such a big favor. We were 3.5 hours EARLY for our flight, we were not flying standby or late or last to check in. Every time I fly now I get nervous it will happen again.

You mean on Air France, not Delta right? Delta doesn't fly CDG to IAD.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:There are regulations about how airlines choose who to bump, and the process (including compensation offers). My guess is United followed them. The person who was forcibly removed did not comply with a lawful order.

I don't work for United.. but I'm not sure why this passenger didn't just comply with the police asking him to leave. Does he also not pull over his car when police try to stop him?

This comparison is ridiculous. He did not commit a crime- he paid for the service. United is the one that overbooked the flight and then allowed everyone to board - the situation is their mistake and should not be remedied on the passanger's behalf.

Actually, he did commit a crime by failing to follow the orders of flight crew. Rule 21 of the Contract of Carriage. Federal law.

He also committed a crime by failing to comply with the orders of police, but that's a state law violation.

This isn't a police state. The police don't get to beat the living hell out of you for not immediately complying with an (arguably bullshit) order to leave an aircraft, something that puts no one in any sort of danger.

So if not following the law doesnt' put someone in danger, we aren't required to comply?

There are Federal regulations on how to process an IDB (Involuntary Denied Boarding). There is no indication that United did not follow them.

In any other situation, if you fail to comply with the orders of police, they will drag you away and arrest you. Why is it any different on an airplane?

The passenger is welcome to take United and the police to court on this and seek compensation, but my guess is they won't win.

https://en.wikipedia.org/wiki/Use_of_force_continuum

Might be a good idea for you to educate yourself on what constitutes an appropriate use of force. Simply failing to obey a command does not give police carte blanche to exert any level of force they want to. This was not a reasonable response to the situation at hand.

You could very well be right. So the passenger can go after the City of Chicago Police. United didn't drag the passenger off -- the police did.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

The passenger is welcome to take United and the police to court on this and seek compensation, but my guess is they won't win.

Dear United Shill, there's no way in hell that your airline lets this one go to court. The passenger will get a nice payoff to compensate for being abused and a non-disclosure agreement on top. Whatever legalities you think may entitle an airline to treat a paying customer in this fashion, you lose much more in the court of public opinion.

Not a United shill, just someone who flies a lot, and usually not on United.

The people who dragged him off were plainclothes members of Chicago Department of Aviation Police. United isn't at fault for their behavior. United followed procedures for a involuntary denied boarding, and the passenger refused to comply, so they called police.

If a police officer asks me to do X, I'm going go to do it. We can hash out in court later if the order was legal, but not complying is breaking the law, and I don't want that charge.

Why wouldn't the passenger comply with a legal order? They can complain to the airline or police later.

United followed an unfair procedure developed by United in favor of United, and somehow the man was in the wrong. Ugh.