Concerning Incident at Daycare

[Anonymous]

Anonymous wrote:

Anonymous wrote:The diaper part is a valid issue. But on a typical day do you really need to be in touch? I would prefer staff was focusing on the kids rather than texting and updating parents.

OP here. Typically no. After the diaper incident, absolutely.

Really, OP, do you want them to text you every time they change a diaper?

[Anonymous]

Anonymous wrote:

Anonymous wrote:OP, you have valid concerns about the daycare's ability to provide adequate care for your child.

In a group of 9 with two teachers I would not expect frequent updates or responses to text messages, but I get why you want them, which is the same reason why you should find another daycare. They may have one good teacher but clearly don't know how to train and manage other teachers which is so important in a daycare setting.

For 9 kids updates take 5 minutes 3-4/day...if that. Written may be easier but yes at 2 YO the parent needs to know- did they eat? did they poop? did they pee? did they nap? any issues.

Even my almost 5 year old isnt the best narrator of daily events.

Yes, that's what the daily sheets are for.

[Anonymous]

Oh girl, you're going to have such a hard time when your snowflake starts elementary school, LOL!

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:The diaper part is a valid issue. But on a typical day do you really need to be in touch? I would prefer staff was focusing on the kids rather than texting and updating parents.

OP here. Typically no. After the diaper incident, absolutely.

Really, OP, do you want them to text you every time they change a diaper?

Op needs to go back to a nanny if she wants that level of information. She sounds like a nightmare.

[Anonymous]

The diaper issue is unacceptable. My DC went to an in-home at age 2. There were 8 kids with a lead and assistant teacher. Diaper changes were done every 2 hours, except if a kid pooped it was changed immediately. The contract stated clearly that unless it was an emergency regular communications might have to wait till the teachers had a break.

[Anonymous]

Anonymous wrote:Crazy moms.

The most important thing of a child is getting the attention from ALL STAFF. Children needs understanding, love and patience.

And diapers changed regularly.

[Anonymous]

Anonymous wrote:Transitioned my DD from nanny share to daycare in December after she turned 2. We were originally thrilled with the school and her teacher. The class started small (only two other children) and her teacher was amazing, providing so many updates throughout the day etc. We knew that starting in January, the classroom size would grow to 9 total children with the main head teacher (who we love) and an assistant teacher.

Since the assistant teacher started, we have noticed some concerning trends. Our daughter often comes home with a full diaper, and only one diaper change is logged during the day. One recent incident, DD came home in the same diaper she wore to school. This was immediately flagged to the teacher who apologized profusely, ensured additional training for the assistant teacher, and even mentioned that they would move the assistant teacher to a different classroom (which hasn't happened yet). Today, the head teacher is out unexpectedly and only that assistant teacher (and another staff member) are in the class. I had to call the director to find out what was going on because no one was responding to my messages or answering the classroom phone. The director agreed with all of my concerns and promptly joined their class to help and provide updates through the app.

I sent an email to the director outlining these concerns and gave specific examples with dates. I requested they provide an action plan for how they are going to address these issues. I'm concerned that they allowed this assistant teacher to run the classroom after the incident I flagged. It seems like this person is not qualified to provide childcare for a classroom of toddlers.

The transition to daycare was difficult and I was originally so happy with the move, and still have a lot of confidence in the head teacher. But now I'm not sure if I can trust their standards of care. I don't want to worry anytime the head teacher is off. Any advice? Should we start looking for a new school?

The diaper issue is unacceptable and definitely violates regulations, so feel free to call the regulatory authority if you want to go nuclear.

At age 2, we stopped getting daily sheets with any info at all the centers I used (three). We got no info during the day. Your expectations there are very unreasonable.

[Anonymous]

Anonymous wrote:

Anonymous wrote:Crazy moms.

The most important thing of a child is getting the attention from ALL STAFF. Children needs understanding, love and patience.

And diapers changed regularly.

Yes. Not a picture or writing detailed online app every activity of the day

Give attention to the children not your phones!

[Anonymous]

And yes that teacher should help her Assistant

[Anonymous]

Why did you give up the nanny for daycare?

[Anonymous]

If their solution to an unacceptable assistant is to transfer her to another class, that is a huge red flag. That means they don't deal with problems. I would bet that at some point in the near future after "transferring" her she'll be assigned right back to the 2's room with no notice to you. Or they'll keep bouncing her around as complaints come in. I would walk.

[Anonymous]

Seems like it’s time to find a different center.

[Anonymous]

Centers tend to move, bounce the assistants. The teacher should help the assistants with diaper changing too

[Anonymous]

I prefer small groups of children. They will go eventually to kinder later on with 1 teacher with 30 kids. Ugh

[Anonymous]

The diaper thing is pretty bad. They are obviously having problems if they didn't change the diaper for an entire DAY. And a full diaper at the end of the day is a bad sign. I had two kids in daycare for years, and I can count on one hand the number of times they had a dirty diaper at pickup - and in those cases the teachers assured me that it was because they pooped right before pickup.

Spotty app usage, not returning calls, that stuff wouldn't bother me if I was otherwise confident in the center. But if my child's diaper wasn't changed for a whole day, I would need some serious reassurance that it was a one-off mistake due to a rocky transition. Otherwise, I'd be looking for a new center.