Concerning Incident at Daycare

[Anonymous]

Anonymous wrote:How is this even a ? OP your kid came home with no diaper change and they are two. That means that place is 100% unacceptable.

Why in the world would you subject your child to it again? UGH

Was hoping it was a one-off incident. We have been very happy with the care we've received up until the last week or two.

[Anonymous]

OP, you have valid concerns about the daycare's ability to provide adequate care for your child.

In a group of 9 with two teachers I would not expect frequent updates or responses to text messages, but I get why you want them, which is the same reason why you should find another daycare. They may have one good teacher but clearly don't know how to train and manage other teachers which is so important in a daycare setting.

[Anonymous]

I'd worry about the lack of diaper change. I don't expect updates throughout the day, and frankly would prefer that staff were paying attention to the kids and not entering data into an app. And expecting someone to answer the phone or return a call about a non-emergency matter (the director knows the head teacher isn't there), is unreasonable.

[Anonymous]

Anonymous wrote:OP, you have valid concerns about the daycare's ability to provide adequate care for your child.

In a group of 9 with two teachers I would not expect frequent updates or responses to text messages, but I get why you want them, which is the same reason why you should find another daycare. They may have one good teacher but clearly don't know how to train and manage other teachers which is so important in a daycare setting.

For 9 kids updates take 5 minutes 3-4/day...if that. Written may be easier but yes at 2 YO the parent needs to know- did they eat? did they poop? did they pee? did they nap? any issues.

Even my almost 5 year old isnt the best narrator of daily events.

[Anonymous]

Anonymous wrote:

Anonymous wrote:Why are you calling and messaging them?

Because I suspected that the head teacher was not at school and I have concerns about the level of care the assistant teacher can provide.

If you have concerns, then bring them to the director. Please do not call the classroom or email the assistant teacher. I understand your concerns, but it seems as if the assistant teacher might be new or young or even both. Being an assistant teacher when the lead teacher is gone is rough, especially when you are learning the routine, I’m sure it was really busy and hard for the teachers to answer the email and phone call. I would let that go, but not the diaper issue.

I’m a former preschool/daycare teacher. They should be documenting diaper changes and eating and drinking throughout the day. Some schools will use an ap and you get instant updates and pictures, other schools just use a paper form and you get updates at the end of the day. They should be doing diaper changes every two hours, at least. You did say they jumped from 2 kids to 9 in about a month, is that right? That’s a lot of change and adjusting schedules. I’m not saying that’s an excuse Because it’s not but it’s a big dynamic change going from one teacher to 2 with 9 kids.

The diaper issue the biggest. I would suggest start looking for a new school, and maybe one thing to look into how they do communication. Maybe you prefer an APP, so you can get instant updates with pictures. If the diaper issues happens again I would pull my child. I wouldn’t pull over communication, it sounds like it was a busy day with the lead out and having to answer an email was adding to the craziness. But keep your feelers out.

[Anonymous]

Not changing a toddler's diaper all day is neglect. You continue to entrust your child's care to people who neglect her. What is your reasoning for sending her back repeatedly? I submit that neglect is a deal breaker. Imagine all you don't know about that your child endures.

[Anonymous]

What are the other issues? You identify one - infrequent diaper changes. That is a legitimate issue that requires an action plan and documentation. Diaper changes every 2-3 hours or when needed more frequently than that, plus logging the time on paper to be provided to parent at the end of the day. Ask for the log of diaper changes every day.

The concern about a lack of communication throughout the day isn't reasonable, though. It's a nice bonus but it takes the teachers' attention away from the kids and it's really not necessary.

[Anonymous]

Anonymous wrote:

Anonymous wrote:OP, you have valid concerns about the daycare's ability to provide adequate care for your child.

In a group of 9 with two teachers I would not expect frequent updates or responses to text messages, but I get why you want them, which is the same reason why you should find another daycare. They may have one good teacher but clearly don't know how to train and manage other teachers which is so important in a daycare setting.

For 9 kids updates take 5 minutes 3-4/day...if that. Written may be easier but yes at 2 YO the parent needs to know- did they eat? did they poop? did they pee? did they nap? any issues.

Even my almost 5 year old isnt the best narrator of daily events.

Of course preschoolers are not good narrators but teachers' time is not well spent if they have to document every pee. That is what you expect from infant care, not 2 year olds.

[Anonymous]

I prefer written reports at the end of the day. I hate those online child reports.
I don't want the teachers and assistants on the phone all day.
Just written reports if they can show the most important parts of the day.

If I knew what was hopping every hour of my child's day while I was at work I would be so anxious and paranoid.

[Anonymous]

Crazy moms.

The most important thing of a child is getting the attention from ALL STAFF. Children needs understanding, love and patience.

[Anonymous]

Anonymous wrote:

Anonymous wrote:Sorry, but entrusting a 2 year old to strangers just doesn't seem right.

OP: You have registered your complaints & the daycare has acknowledged them. If things don't change soon, then you probably need to consider an alternate way to care for your infant 2 year old.

............is this a joke.....?

No, it is not.

OP: Do you have the option to WFH ? Why did you switch from sharing a nanny ?

[Anonymous]

It is unlikely that they are not changing diapers, more that they are not logging it in. You change them around 9 am, after breakfast, then around 11:30 or after lunch—the right after nap time, which ends around 2:30 or 3 pm. What is most likely is that your dd had a large pee right before you came to pick her up.
It is unreasonable to expect that they will change peed diapers out of schedule. Poop yes, pee no.

[Anonymous]

Anonymous wrote:Transitioned my DD from nanny share to daycare in December after she turned 2. We were originally thrilled with the school and her teacher. The class started small (only two other children) and her teacher was amazing, providing so many updates throughout the day etc. We knew that starting in January, the classroom size would grow to 9 total children with the main head teacher (who we love) and an assistant teacher.

Since the assistant teacher started, we have noticed some concerning trends. Our daughter often comes home with a full diaper, and only one diaper change is logged during the day. One recent incident, DD came home in the same diaper she wore to school. This was immediately flagged to the teacher who apologized profusely, ensured additional training for the assistant teacher, and even mentioned that they would move the assistant teacher to a different classroom (which hasn't happened yet). Today, the head teacher is out unexpectedly and only that assistant teacher (and another staff member) are in the class. I had to call the director to find out what was going on because no one was responding to my messages or answering the classroom phone. The director agreed with all of my concerns and promptly joined their class to help and provide updates through the app.

I sent an email to the director outlining these concerns and gave specific examples with dates. I requested they provide an action plan for how they are going to address these issues. I'm concerned that they allowed this assistant teacher to run the classroom after the incident I flagged. It seems like this person is not qualified to provide childcare for a classroom of toddlers.

The transition to daycare was difficult and I was originally so happy with the move, and still have a lot of confidence in the head teacher. But now I'm not sure if I can trust their standards of care. I don't want to worry anytime the head teacher is off. Any advice? Should we start looking for a new school?

HAHAHAHAHAAAAAAAA

THAT TEACHER S*CKS!! I BET THAT POOR ASSISTANT IS DOING ALL THE JOB. Teachers assistants are like Teachers too. They sometimes to the circle times if teacher is late. Both teacher and assistant watches over the big number of children. Every class should have at least 2 assistants.

That teacher is LAZY. They are blaming the assistant. The assistant does act like a teacher and plus changes everybody's diapers, puts away crafts, gives attention to every kid.

That teacher should be helping her OWN ASSISTANT.

Parents please show appreciation to all Assistants. They do double work. While teacher just talks and stand.

[Anonymous]

Look, the lack of diaper changes is concerning, but it sounds like they are working on it, but it's not normal to expect regular updates throughout the day. Would you rather they be watching the kids (and changing diapers) or sending you a message with a picture of cute little Larla playing blocks every 30 minutes? It's not realistic. I don't think daycare is for you, OP.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:OP, you have valid concerns about the daycare's ability to provide adequate care for your child.

In a group of 9 with two teachers I would not expect frequent updates or responses to text messages, but I get why you want them, which is the same reason why you should find another daycare. They may have one good teacher but clearly don't know how to train and manage other teachers which is so important in a daycare setting.

For 9 kids updates take 5 minutes 3-4/day...if that. Written may be easier but yes at 2 YO the parent needs to know- did they eat? did they poop? did they pee? did they nap? any issues.

Even my almost 5 year old isnt the best narrator of daily events.

Of course preschoolers are not good narrators but teachers' time is not well spent if they have to document every pee. That is what you expect from infant care, not 2 year olds.

Agreed. I don't think live updates are a reasonable expectation for a w year old room.