Will no longer shop at Giant- annoying checkout machine

Anonymous
Anonymous wrote:
Anonymous wrote:Why is this such a problem for you? Our housekeeper never seems to have an issue when she gets our groceries for us.


How do YOU know?


I think it was a joke, PP.
Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:People doing their own check out slows things down considerably compared to a person who speedily checks all day long and baggers who know what they are doing.


Not really, no. Only times I really see checkers being faster are at Aldi where they literally throw the groceries as they scan.

That’s because there no longer are cashiers and baggers with a lot of experience or even new employees who were trained by seasoned veterans. Those days are over.


Aldi uses the same model they use in Germany/Austria - in all grocery stores in Germany/Austria, not just cheaper ones - customers are expected to bag their own groceries and there's an area with counter space to do so after you go through the checkout if you can't get everything in the bags at the checkout.


If only the modeled German efficiency in their stores with the same gusto.
Anonymous
Self-checkout was already pretty accepted. Not loved, but accepted.

Yet this new thing of scales that constantly berate you to "place the item in the bag" and then "remove the unscanned item" and a constant stream of loud, conflicting instructions ending, most of the time, in "Help is on the way" solely because the scale and computer can't go as fast as I can -- it's killing off even the tolerance of self-checkout as a necessarily evil now. Sounds like that on this thread.

The last three times I've gone to Giant -- a store I use a lot because I can shop very quickly at my local one where I know the layout well -- the checkout has taken me a minimum of twice as long as it did before the new scale system was put in a few weeks ago.

I also witnessed staff having to go back and forth constantly among the self-checkouts when the system called for "help." Two staffers, completely occupied with repeatedly overriding the registers for frustrated shoppers.

I've complained (politely!) to the local store manager and also emailed Giant corporate to complain and urge others to do the same; they won't know how much ill will they're creating unless we tell them.
Anonymous
Whole Food in Glover Park does automatic check out by tacking you in the store. You enter the store using the in-store code on Amazon app, shop(put things in yours cart or bag) and leave the store using your app. You get your receipt to your email.
Anonymous
I just shop at Aldi. The one in Chantilly is pretty organized and efficient.

Most stuff I can’t get at Aldi I can get delivered from Walmart. I signed up for Walmart plus and is has been worth it to get pantry items and stuff I don’t have time during the week to schlep to Aldi for.

I’m a single mom and I work FT, kids are in sports, and do almost all of my own home repairs and maintenance as well as ensuring enough sleep, exercise, and healthy meals. Grocery delivery is not laziness, it’s lack of bandwidth.

Giant is for when I don’t have much time but realy need a random quart of ice cream.
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