Reply to Will no longer shop at Giant- annoying checkout machine

Forum Index » Off-Topic

Reply to "Will no longer shop at Giant- annoying checkout machine"

Subject:

Emoticons





More smilies

Text Color: Font: Close Marks

[quote=Anonymous]Self-checkout was already pretty accepted. Not loved, but accepted.

Yet this new thing of scales that constantly berate you to "place the item in the bag" and then "remove the unscanned item" and a constant stream of loud, conflicting instructions ending, most of the time, in "Help is on the way" solely because the scale and computer can't go as fast as I can -- it's killing off even the tolerance of self-checkout as a necessarily evil now. Sounds like that on this thread.

The last three times I've gone to Giant -- a store I use a lot because I can shop very quickly at my local one where I know the layout well -- the checkout has taken me a minimum of twice as long as it did before the new scale system was put in a few weeks ago.

I also witnessed staff having to go back and forth [i]constantly[/i] among the self-checkouts when the system called for "help." Two staffers, completely occupied with repeatedly overriding the registers for frustrated shoppers.

I've complained (politely!) to the local store manager and also emailed Giant corporate to complain and urge others to do the same; they won't know how much ill will they're creating unless we tell them.[/quote]

Options

	Disable HTML in this message
	Disable BB Code in this message
	Disable smilies in this message

Review message

Search Recent Topics Hottest Topics