Will no longer shop at Giant- annoying checkout machine

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:http://robertdyer.blogspot.com/2023/04/giant-limiting-self-checkout-to-20.html

It's done due to crime. You think Giant really wants to make the self-checkout experience more annoying for customers? They have to, because of theft and no prosecution by the district attorneys.

Do you think the police are showing up and arresting people for stealing from the grocery store? Because if you do, then I have an excellent investment opportunity for you.

I’ve heard them on my local police scanner regularly hitting the Walmart to pick up shoplifters. You’d be wrong to assume they are ignoring it.

Suuuure. And admitting to listening to your police scanner is just, yikes. Sad.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Isn’t anyone irritated that you’ve done all the work yourself and the employee standing there picking his nose tells you to have a nice day. They could avoid all sorts of problems if they just hired people.

This. I refuse to use self checkout unless I have 5 items or less. At all the grocery stores I use the wait is usually not that long but I try not to shop during prime time.

If everyone refused to use the self checkers that might make a difference. I don’t want to support people losing their jobs.

This has been covered. It’s nonsense.

You're like the people who hated the printing press. Darn that Gutenberg fella.

[Anonymous]

Anonymous wrote:People doing their own check out slows things down considerably compared to a person who speedily checks all day long and baggers who know what they are doing.

This is assuming the employees are speedy. As seen at the McLean Lidl and other stores, that's decidedly false.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:http://robertdyer.blogspot.com/2023/04/giant-limiting-self-checkout-to-20.html

It's done due to crime. You think Giant really wants to make the self-checkout experience more annoying for customers? They have to, because of theft and no prosecution by the district attorneys.

Do you think the police are showing up and arresting people for stealing from the grocery store? Because if you do, then I have an excellent investment opportunity for you.

I’ve heard them on my local police scanner regularly hitting the Walmart to pick up shoplifters. You’d be wrong to assume they are ignoring it.

I saw someone get busted at Harris Teeter last week.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:I don't have any of these problems. Big fan of self check! Also if you have more than 20 items and are going thru self check (minus the scanner people) you are a jerk. It takes way longer than using the manned lane especially when you don't know what you are doing.

The new 20-item limit is fine for the small self-checkouts but my Giant also has two regular-sized checkouts (with conveyor belts, the kind where checkers used to work) set up as self-checkouts. That does not have the 20-item limit yet. If they try to impose it there, they will get reamed by customers. A lot of people use those two measly full-sized self-checkouts for larger amounts of shopping because most of the time, day or night, there are only ONE to two actual checkers working, and most often it's just one.

Yup. And it drives me crazy when people with 1 or 2 items in their hands use those lanes instead of the express lanes.

You are ridiculous!

Why am I ridiculous? The express checkout lanes are for people with "20 items or less" items. Why are people with only 1-2 items clogging the regular self-checkout lanes? Oh and there are only TWO regular checkout lanes in my Giant versus at least ten of the express checkout machines.

[Anonymous]

The Target self scan is so much easier. I bring my own bags and can leave them in the cart and put my scanned items directly into bag after scanning. It’s lovely.

[Anonymous]

My biggest pet peeve is places that coverted 75% of their lines to self-checkout but half of the self-checkouts are "out of service" at any given time. Defeats the point. If the line for self-checkout is as long as the cashier line, I'm waiting for the cashier just to make a point.

[Anonymous]

Anonymous wrote:People doing their own check out slows things down considerably compared to a person who speedily checks all day long and baggers who know what they are doing.

Not really, no. Only times I really see checkers being faster are at Aldi where they literally throw the groceries as they scan.

[Anonymous]

Part of problem is worker shortage — so they need to up their pay.

[Anonymous]

Anonymous wrote:"Please place your bags in the checkout area"
(places 2 very lightweight bags)
"Please remove unscanned item from checkout area"
(removes bags)
"Please place your bags in the checkout area"
(places 2 very lightweight bags)
"Please remove unscanned item from checkout area"

** rinse, repeat until help arrives **

+1
I find myself cursing out these machines, yet I still continue using them. It's (usually) so much faster than a cashier. But for the love of God, I wish they would figure out how to stop this incredibly annoying pattern.

[Anonymous]

I think they have the best self checkouts, but the 15 or 20 item limit really sucks. Most people in a household of >1 person are going to need to buy more than that. I used to be a loyal customer but I've stopped shopping there. (When I shop, there's never more than one cashier and the line is long, while the self check line is empty.)

[Anonymous]

I hate Giant. It's soooo bad. I only go there if I'm really desperate

[Anonymous]

Anonymous wrote:

Anonymous wrote:"Please place your bags in the checkout area"
(places 2 very lightweight bags)
"Please remove unscanned item from checkout area"
(removes bags)
"Please place your bags in the checkout area"
(places 2 very lightweight bags)
"Please remove unscanned item from checkout area"

** rinse, repeat until help arrives **

+1
I find myself cursing out these machines, yet I still continue using them. It's (usually) so much faster than a cashier. But for the love of God, I wish they would figure out how to stop this incredibly annoying pattern.

+2

[Anonymous]

I too get annoyed by the “please put your item in the bagging area” refrain when I’ve already done so, but I try to keep it entertaining by talking to the machine explaining my case, trying to have a new retort ready for each subsequent scanned item. Still beats waiting for human checkout, they’re too slow (except at Trader Joe’s, who actually seem to care about checking and bagging expertly). I tend to avoid stores that don’t have self-checkout (or don’t accept Apple Pay, though that’s less and less of an issue over time).

[Anonymous]

Anonymous wrote:

Anonymous wrote:People doing their own check out slows things down considerably compared to a person who speedily checks all day long and baggers who know what they are doing.

Not really, no. Only times I really see checkers being faster are at Aldi where they literally throw the groceries as they scan.

Have you all seen Chinese women cashiers in Chinese grocery stores bagging groceries? Now, talk about speed and efficiency! Why can't cashiers in American grocery stores learn the same skill? They are so slow compared to the Chinese.