Situation at Subway - was I wrong?
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Anonymous
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Here's the thing:
Does OP have an enforceable right to buy a sandwich from Subway during its posted business hours? Unless she's being denied service for her race or other protected status, which is not the case here, the answer is no. Does she have a valid expectation that the Subway will be open during its posted business hours? Yes, although as many have argued above, 5 minutes before close is a close case in a food preparation business. In a sit down restaurant nobody would think they could come in five minutes before close and be served. So what we're left with is OP's disappointed expectations. Her question is whether she was wrong to bang on the window several times in order to be let in. Again, it's a close case. I think it's ok to get the employees' attention and point out that it's not yet closing time. That gives them a chance to live up to OP's expectation and maybe go a little above and beyond. But once they said no I think OP needed to leave. Put it this way: if there was nothing whatsoever wrong with what she did, she wouldn't have posted. OP, you felt like a jerk because you were being a jerk. You were demanding more than you were entitled to, even if it was within what you were justified in expecting. |
Anonymous
| 10:09, I worked in many sit down restaurants, and many people do come in five minutes before close and expect to be served...and the waitstaff, managers, cooks, bartenders, bussers, and everyone else sits around and waits for them to finish their meal. The workers were wrong, OP is not being unreasonable-if the posted business hours were still valid, she should have been able to get a sandwich. |
Anonymous
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I'm with you, OP. It's very irritating when a store closes before their official closing time. It's especially more irritating when there are customers still inside the store.
For those saying the workers had a right to close early, I wonder if they'd feel the same way if they'd left work a few minutes early to make a bank deposit, but the bank wouldn't let them in at 4:55PM. Most of you would be PISSED! The store hours are the store hours, that's it. My husband works in banking and they would never close early. The workers are also scheduled 30 minutes after closing time. I also (briefly) worked in retail many years ago and my shift ended 30-60 minutes after the store closing. The folks here who think the girls actually got off at 8PM are...........weird. |
Anonymous
| I agree OP, DEMAND YOUR SAMMICH! Don't let anyone tell you different! MY SUBWAY MY SAMMICH FOREVER! NEVER FORGET. |
Anonymous
This has never been my experience. Going into a sit down restaurant 5 minutes before close might get you a drink but "the kitchen is closed for the night" is a pretty standard response at that time. Few kitchens are going to fire everything back to up (nor should they) and start cooking 5 minutes before close. Fifteen - twenty minutes to cook your food and serve it, then have you eat it, they would be there for an hour after close. Never seen that happen. I have been still sitting after a meal with a drink, chatting near close and usually the employees come over and say they are closing at in 10 minutes at 10. Just to say that as a customer my experience has been the opposite of yors in many different restaurants. |
Anonymous
| 13 pages = too many damn lawyers in this town |
Anonymous
| OP was wrong to demand service from a store that had already closed. Subway has no obligation to stay open if it doesn't want to be. I think the OP likely was speeding through the neighborhood, and then the parking lot, and probably ran up to the door thinking she had made it and this is one reason why she is so indignant. She has no right to be served and I am really surprised they re-opened the store for her. Then she had some nerve to then proceed to tell the workers how to do their job. In answer to her question, yes she was wrong. It's not even a close question. |
Anonymous
I'll respond for OP: You should read the whole thread. Actually she was sitting in the parking lot for 15 minutes talking to her mom on the phone. So it was her own fault actually. |
Anonymous
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Anonymous
| The poor OP only had two hours and 5 minutes between when the Subway closed and when she had to pick up her DS from "training." No wonder she was so "desparate" [sic]. She has a car, two hours with nothing to do, and can't manage to find her snowflake anything to eat that's not made of meat anywhere in the DMV? Sorry, this story crumbles upon cross-examination. We are supposed to believe this Subway is the only place with food within a one-hour radius of the OP? The verdict is in. Reasonable alternatives were available. OP had no right to act obnoxiously. OP was wrong. |
Anonymous
Word. |
Anonymous
Wrong, so wrong. Try reading past the first few pages. |
Anonymous
You're right, if you read later you realize that the OP miswrote the ending time for the class. This should say that she had only 1 hour and 5 minutes. Still plenty of time to find something. It's possible the young women at Subway also had committments that made them feel "desparate". Maybe one or both were single moms with kids to pick up from daycare providers and get home to bed. Maybe they were students with big tests the next day. Maybe they were athletes who need their sleep for early a.m. swim training. |
Anonymous
Yes, it was actually only ONE hour and five minutes, not including the 15 minutes wasted talking to her MIL, so we only have to believe that this is the only meat-free alternative within a 1/2 hour radius. That makes all the difference obvs. |
Anonymous
The time was not the only thing that you got wrong. |