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Reply to "Situation at Subway - was I wrong?"
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[quote=Anonymous]Here's the thing: Does OP have an enforceable right to buy a sandwich from Subway during its posted business hours? Unless she's being denied service for her race or other protected status, which is not the case here, the answer is no. Does she have a valid expectation that the Subway will be open during its posted business hours? Yes, although as many have argued above, 5 minutes before close is a close case in a food preparation business. In a sit down restaurant nobody would think they could come in five minutes before close and be served. So what we're left with is OP's disappointed expectations. Her question is whether she was wrong to bang on the window several times in order to be let in. Again, it's a close case. I think it's ok to get the employees' attention and point out that it's not yet closing time. That gives them a chance to live up to OP's expectation and maybe go a little above and beyond. But once they said no I think OP needed to leave. Put it this way: if there was nothing whatsoever wrong with what she did, she wouldn't have posted. OP, you felt like a jerk because you were being a jerk. You were demanding more than you were entitled to, even if it was within what you were justified in expecting.[/quote]
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