Southwest Airlines in a nationwide meltdown

[Anonymous]

Anonymous wrote:I am in Dallas/Fort Worth right now. Missed my connection and they are telling me they can’t get me on a flight until Thursday. This is on American.

The staff is rude. There is a 4 hour line for customer Svc.

It’s like the hunger games.

People are walking around crying.

I hate people.

And….no it’s not because people are traveling for the holidays. The entire system is broken.

They a rude because people are being rude to them. It’s not their fault they don’t have seats to give. You should rent a car and drive home unless you have family you want to keep visiting in Dallas.

[Anonymous]

Anonymous wrote:

Anonymous wrote:If you’re supposed to start a trip with Southwest this week be thankful you’re still at home. The trip isn’t happening anymore, unless you drive. That’s the end of the story.

My DD is scheduled to fly back to school on Tuesday Jan 3. Hopefully this will be sorted by then.

Where is she flying to? You might want to look at alternative options (other airlines? Drive?) in case it's not sorted.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:If you’re supposed to start a trip with Southwest this week be thankful you’re still at home. The trip isn’t happening anymore, unless you drive. That’s the end of the story.

My DD is scheduled to fly back to school on Tuesday Jan 3. Hopefully this will be sorted by then.

Where is she flying to? You might want to look at alternative options (other airlines? Drive?) in case it's not sorted.[/quote.]

+1. Probably will be okay but have a plan b for sure:

[Anonymous]

Anonymous wrote:

Anonymous wrote:I am in Dallas/Fort Worth right now. Missed my connection and they are telling me they can’t get me on a flight until Thursday. This is on American.

The staff is rude. There is a 4 hour line for customer Svc.

It’s like the hunger games.

People are walking around crying.

I hate people.

And….no it’s not because people are traveling for the holidays. The entire system is broken.

They a rude because people are being rude to them. It’s not their fault they don’t have seats to give. You should rent a car and drive home unless you have family you want to keep visiting in Dallas.

They don't have seats to give because the FAA and DOT are toothless regulators and the airlines know it. If Southwest was faced with compensatory damages and not just refunds, they would be figuring out how to get the planes flying/

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:I am in Dallas/Fort Worth right now. Missed my connection and they are telling me they can’t get me on a flight until Thursday. This is on American.

The staff is rude. There is a 4 hour line for customer Svc.

It’s like the hunger games.

People are walking around crying.

I hate people.

And….no it’s not because people are traveling for the holidays. The entire system is broken.

They a rude because people are being rude to them. It’s not their fault they don’t have seats to give. You should rent a car and drive home unless you have family you want to keep visiting in Dallas.

They don't have seats to give because the FAA and DOT are toothless regulators and the airlines know it. If Southwest was faced with compensatory damages and not just refunds, they would be figuring out how to get the planes flying/

Okay, but the low wage worker behind the ticket counter has no control over this, so the anger is misdirected.

[Anonymous]

When you travel often enough, you learn that when they are cancellations you need to pivot and pivot quickly before your best options disappear. People are wasting too much time Hoping for a convenient nonstop flight home. Move on from that dream.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:If you’re supposed to start a trip with Southwest this week be thankful you’re still at home. The trip isn’t happening anymore, unless you drive. That’s the end of the story.

My DD is scheduled to fly back to school on Tuesday Jan 3. Hopefully this will be sorted by then.

Where is she flying to? You might want to look at alternative options (other airlines? Drive?) in case it's not sorted.[/quote.]

+1. Probably will be okay but have a plan b for sure:

Thanks. She will be going to Bradley/Hartford from BWI.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:I am in Dallas/Fort Worth right now. Missed my connection and they are telling me they can’t get me on a flight until Thursday. This is on American.

The staff is rude. There is a 4 hour line for customer Svc.

It’s like the hunger games.

People are walking around crying.

I hate people.

And….no it’s not because people are traveling for the holidays. The entire system is broken.

They a rude because people are being rude to them. It’s not their fault they don’t have seats to give. You should rent a car and drive home unless you have family you want to keep visiting in Dallas.

They don't have seats to give because the FAA and DOT are toothless regulators and the airlines know it. If Southwest was faced with compensatory damages and not just refunds, they would be figuring out how to get the planes flying/

This is true, yes, but also PP said they were (not)flying on American Airlines

[Anonymous]

Hartford is an easy drive - I’d assume you are driving her and if her flight happens to take off, great.

[Anonymous]

Anonymous wrote:When you travel often enough, you learn that when they are cancellations you need to pivot and pivot quickly before your best options disappear. People are wasting too much time Hoping for a convenient nonstop flight home. Move on from that dream.

This!

[Anonymous]

Anonymous wrote:Hartford is an easy drive - I’d assume you are driving her and if her flight happens to take off, great.

Yes, you are lucky. Amtrak could also be an option.

[Anonymous]

Anonymous wrote:

Anonymous wrote:When you travel often enough, you learn that when they are cancellations you need to pivot and pivot quickly before your best options disappear. People are wasting too much time Hoping for a convenient nonstop flight home. Move on from that dream.

This!

Oh but dahling…that only leaves you exposed to more cancellations, over booked flights, time outs.

The best option is to get on the app and rebook as soon as you know you’re going to miss your connection.

I’m stuck in Dallas and I’m jumping from one flight to the next. You can only get on one standby at a time.

Did you know Einstein Bagels are not good when they’re stale?

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:When you travel often enough, you learn that when they are cancellations you need to pivot and pivot quickly before your best options disappear. People are wasting too much time Hoping for a convenient nonstop flight home. Move on from that dream.

This!

Oh but dahling…that only leaves you exposed to more cancellations, over booked flights, time outs.

The best option is to get on the app and rebook as soon as you know you’re going to miss your connection.

I’m stuck in Dallas and I’m jumping from one flight to the next. You can only get on one standby at a time.

Did you know Einstein Bagels are not good when they’re stale?

I would just rebook for several days into the future and go chill at a hotel. How long do you plan to torture yourself at the airport?

[Anonymous]

Rent a car, download a fresh audio book, and start driving

[Anonymous]

I have always hated southwest and glad I refuse to fly them.

I feel bad for all the people stranded and getting no help from them.