Reply to Southwest Airlines in a nationwide meltdown

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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]I am in Dallas/Fort Worth right now. Missed my connection and they are telling me they can’t get me on a flight until Thursday. This is on American.

The staff is rude. There is a 4 hour line for customer Svc.

It’s like the hunger games.

People are walking around crying.

I hate people.

And….no it’s not because people are traveling for the holidays. The entire system is broken. [/quote]

They a rude because people are being rude to them. It’s not their fault they don’t have seats to give. You should rent a car and drive home unless you have family you want to keep visiting in Dallas. [/quote]

They don't have seats to give because the FAA and DOT are toothless regulators and the airlines know it. If Southwest was faced with compensatory damages and not just refunds, they would be figuring out how to get the planes flying/ [/quote]

This is true, yes, but also PP said they were (not)flying on American Airlines[/quote]

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