could you be any more smug and annoying? just go away |
What kind of response is this? We’re not talking about a 2-hour delay/inconvenience because it’s a busy holiday season. We’re talking about people from one particular airline being stuck for hours on tarmacs, stuck in airports all around the country, not able to get luggage, employees working beyond overtime. No one deserves this. What is wrong with you? |
Read the SWA Reddit.
It’s a total meltdown: https://www.reddit.com/r/SouthwestAirlines/comments/zvltj6/the_good_the_bad_the_ugly/ |
Since you are such a great person, why don't you get a job with them. That would help. |
NP here: so in addition to being smug and annoying, you’re also slow-witted. Got it. Hopefully mom makes your favorite fish sticks dinner for you tonight. |
PP was wrong, can’t handle it, and is doubling down. |
Southwest wouldn’t be failing if it wasn’t run by a suite of conservative idiot-elites who are adamantly opposed to a union, livable wages, or benefits They reap what they sow. |
I’m a big fan of southwest and thought this was overblown until I looked into it today. People are posting photos of arrival/departure boards in places like Dallas with nearly every SWA flight for the day canceled or delayed. In Phoenix, someone posted an overhead announcement that SW won’t have any flights available until Thursday and passengers should go home. Flight attendants are waiting on hold as long as 15 hours with crew scheduling to find out where they need to go next.
This is a meltdown of unprecedented proportions. I would not be surprised if the board of SW took action against the CEO over this. Check out the replies to southwest’s twitter account or look at the southwest subreddit for real-time updates from passengers stranded in this mess. |
This is a top down systemic failure of running a company as close to the wire as you can get to maximize profits for shareholders and execs. That’s it. Plain and simple. One small domino tips and the whole thing falls. It is TIME for Congress to either approve fast speed cross country rail or make air travel a public utility. It cannot be that in the “wealthiest” nation on earth one of the six private air carriers can go down like this leaving people stranded across the country until Thursday / Friday at the earliest. |
I swore off Southwest after summer 2021 when they totally screwed up our flights, claimed it was weather when other airlines were not cancelling. Refused to help up rebook on a different airline, offering only to put us on a flight three days later. Fortunately, we had family to stay with but otherwise they would not have paid for a hotel. DH had to get back for work so ended up paying for an expensive flight on United to get back. It will be a long time before we consider flying with them again. |
That is not true Delta is just as bad. United huge issues their hub is Chicago. They left people on planes in Denver. They put people on planes in Charlotte who sat on the tarmac today for hours. Yes SW is a mess but it is disengenuous to say the others did well nope. |
Honestly starting to smell like a bankruptcy play…
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9% of Delta flights canceled today, 5% for United. 70% for SWA. What are you smoking? |
No one said other airlines “did well.” It’s disingenuous for you to assert that’s what was said. Try reading. No other airlines are “THIS messed up right now.” SW is failing at epic levels. That doesn’t mean other airlines aren’t having issues. They just aren’t to the same degree. |
A major reason Southwest is canceling and changing flights on passengers is that it lacks the infrastructure and staff to uphold its flights should it face a hiccup in sourcing its scheduled plane and crew. In other words, its additional destinations and routes are diluting its ability to uphold its reliability as it holds onto old methods as it expands.
Most major airlines, like United or Delta, have hubs strategically placed throughout the country to give them quick and easy access to planes and staff on short notice. Southwest, on the other hand, does not. Or at least not yet. Instead of using the industry's traditional "hub and spoke" system, Southwest uses a "point-to-point" system. Southwest does not have large hubs with planes and crews on standby like other major carriers because it works to schedule flights more efficiently. This keeps planes flying as much as possible throughout the day, which increases revenue. But when one plane gets held up on the other side of the country, Southwest doesn't always have the ability to locate a new plane and crew. In response, it might delay the flight significantly as it tries to locate an available aircraft, or it might simply cancel the flight. https://www.inc.com/kelly-main/southwest-becomes-one-of-americas-least-reliable-airlines-due-to-canceled-flights-after-one-bright-idea-backfired.html |