Anyone else annoyed with huge number of reminders "to check in for your appointment now" a week ahead of time?

[Anonymous]

Yes! and now I get texts after each visit to rate the appointment. This is getting annoying.

[Anonymous]

The multiple automated reminders are annoying. They do it for the hair salon starting on a Monday until you have your appointment on Wednesday or Thursday.

The dentist offices do it, too. I don’t mind confirming once, but the constant reminders each day leading up to the appointment is frustrating.

[Anonymous]

Anonymous wrote:doctor here. Be annoyed all you want, we are trying to not charge you missed appointment fees. Do you really want to go to collections over missed appt fees which most people ignore??

https://www.cnbc.com/2024/03/28/what-to-do-about-a-doctors-no-show-fee-which-can-cost-100-or-more.html

You’re not doing it for our benefit.

[Anonymous]

I had one office send me confirmation multiple ways (email, text, and phone call). I confirmed via the text method assuming that I didn’t have to confirm in all 3 formats. Late afternoon before my next morning appointment I get a voicemail they are about to cancel my appointment because I didn’t confirm. Apparently I needed to keep confirming?! It’s insane. I called back right before close thankfully (I work full time and have kids so trying to get in a last minute call before 4:30 pm is tough). Honestly the way they treated me as if they could just unilaterally cancel and appointment because I didn’t jump through all the required hoops has me not wanting to go back there. And this is somewhere I’ve gone once a year for close to a decade.

[Anonymous]

It is going to get worse. CMS is requiring hospitals and physicians to report patient reported outcome measures before and 1 year post certain surgeries. If they don’t have 50% of their population complete both pre and post up surgeries there is a significant penalty. And that penalty is on every CMS patient the hospital bills for- not just the surgery patients.

So be prepared to be reminded a lot.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:doctor here. Be annoyed all you want, we are trying to not charge you missed appointment fees. Do you really want to go to collections over missed appt fees which most people ignore??

https://www.cnbc.com/2024/03/28/what-to-do-about-a-doctors-no-show-fee-which-can-cost-100-or-more.html

Hey, can I charge you when you’re running late? I have a late appointment fee. I actually know a lawyer who won money from a doctor who was running late! We have jobs too, doctor.

You should, did you have the office agree to this like you agreed to show up on time? LOL what a fool you are....how many times a year do you get fired from your doctors office???

Never. But my hero is the lawyer that sued the doctor for running late.

[Anonymous]

Anonymous wrote:The multiple automated reminders are annoying. They do it for the hair salon starting on a Monday until you have your appointment on Wednesday or Thursday.

The dentist offices do it, too. I don’t mind confirming once, but the constant reminders each day leading up to the appointment is frustrating.

My dentist does not. But he’s the greatest! He doesn’t charge me for filling out my kids’ school forms either. Like he thought it was absurd that others charge for the service.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:doctor here. Be annoyed all you want, we are trying to not charge you missed appointment fees. Do you really want to go to collections over missed appt fees which most people ignore??

https://www.cnbc.com/2024/03/28/what-to-do-about-a-doctors-no-show-fee-which-can-cost-100-or-more.html

Hey, can I charge you when you’re running late? I have a late appointment fee. I actually know a lawyer who won money from a doctor who was running late! We have jobs too, doctor.

You should, did you have the office agree to this like you agreed to show up on time? LOL what a fool you are....how many times a year do you get fired from your doctors office???

Never. But my hero is the lawyer that sued the doctor for running late.

WOW please stay away...you are one of the many problems of the system. How far did you get with suing your doc? You won? I would love to read the verdict or did they just F this guy and let him be someone else's problem?? Good luck to you sir.

[Anonymous]

Linked to the text reminders is online check in - which asks you to consent online as well. I will not do consent online as I have no opportunity to change it - no I do not consent to any treatment the doctor may advise. No I do not consent to the doctor adding any lab tests he wants to my lab order after I have submitted my labs nor do I consent to sending my labs wherever the doctor wants. No I do not consent to being treated by nor paying for "consultant out of network doctors". I am here to see a specific doctor with whom I made an appointment and I checked they were in network and I gave you my insurance card ahead of time, so the office also knows if I am in network. I also will not sign ahead of my appointment that I have been advised of all the risks to the doctor's proposed treatments.

I could go on....Online sign in systems, the way they are set up now, are ridiculous.

[Anonymous]

Anonymous wrote:

Anonymous wrote:The multiple automated reminders are annoying. They do it for the hair salon starting on a Monday until you have your appointment on Wednesday or Thursday.

The dentist offices do it, too. I don’t mind confirming once, but the constant reminders each day leading up to the appointment is frustrating.

My dentist does not. But he’s the greatest! He doesn’t charge me for filling out my kids’ school forms either. Like he thought it was absurd that others charge for the service.

Because they're doctors not dentists. What the h#ll is your dentist filling out for your kids' schools?

[Anonymous]

Our pediatrician requires you check in online via text. I have them blocked so I never do. They've never canceled our appt and seem to check us in just fine in person.

[Anonymous]

Yes! Multiple texts and emails.

It’s borderline harassment.

[Anonymous]

I canceled a scan at Community Radiology's because it was determined that I don’t need it. They text, email, and call nearly every day to reschedule even though I’ve told them to stop.

[Anonymous]

Totally agree. I need to turn it off as I don't need appointment reminders on email, phone and text for every appointment.

I've also recently received more reminders from restaurants which I get. Now I am getting them from hotels, including high end resort hotels, asking for self check-in including uploading photos of my drivers license and entering credit card info. These are places with fully staffed desks and I am paying for service. i did it a couple of times, but now I've just stopped because it's annoying (I travel for work so this can be a weekly thing).

[Anonymous]

I am a Nurse Practitioner. Today, I had one No Show and my colleague had two No Shows and a same- day cancellation. If these patients had cancelled earlier, we could have gotten someone else in, instead of squeezing them in at lunch or putting them at the end of the day. The same-day cancellation appointment was filled by someone who needed to come in ASAP. I understand the calls are annoying- but this is the other side of the story.