Anyone else annoyed with huge number of reminders "to check in for your appointment now" a week ahead of time?

[Anonymous]

It's gotten really out of hand. Multiple reminders via text and email starting 10 days out. THen half the time when I confirm the reminders still keep coming as if I did nothing. I feel like it's a cash grab too so they can get your co-pay that much earlier.

[Anonymous]

Yes! Reiter, Hill, Johnson should be arrested for harassment on this one. I checked in days in advance, and continued to get multiple texts a day (and all night) asking me to check in.

[Anonymous]

Working in the field, I can tell you the number of people missing appts have sky rocketed. We have people that make appts the day before and then don't show up and obviously those that confirm and still don't show up. The lack of respect for the providers is amazing, so we are forced to send so many messages reminding people. So everyone has started to double book appts too.

You can thank people that continue to miss appts for this

[Anonymous]

Anonymous wrote:Working in the field, I can tell you the number of people missing appts have sky rocketed. We have people that make appts the day before and then don't show up and obviously those that confirm and still don't show up. The lack of respect for the providers is amazing, so we are forced to send so many messages reminding people. So everyone has started to double book appts too.

You can thank people that continue to miss appts for this

Can't you just charge them? Like some salons do?

[Anonymous]

I appreciate the reminders. But I get not liking to have to check in multiple times. I have never been asked to check in more than once.

My guess is they start a week out so people reschedule in advance if needed.

[Anonymous]

Anonymous wrote:Yes! Reiter, Hill, Johnson should be arrested for harassment on this one. I checked in days in advance, and continued to get multiple texts a day (and all night) asking me to check in.

I miss Dr. Hill, what a guy.

[Anonymous]

Dental offices are annoying with the reminders.

[Anonymous]

Just block the number. I’ve done that with my dentist. So many reminders

[Anonymous]

On my list of worries, OP, it's #987654321.
Must be nice to have such things register on yours!

[Anonymous]

Yes. One reminder is fine, even helpful. Repeated texts, emails, and calls are obnoxious. I block the texts.

[Anonymous]

How ironic because I was thinking the same thing. I had an appointment on Thursday and between texts/emails and alerts in My Chart, I don't see how anyone could miss an appointment. I think I'll turn off texts and emails because enough is enough.

[Anonymous]

It’s very annoying. And then the messages afterward asking you to provide feedback. How much time outside of the actual appointment, including the time spent in the waiting room, do these places think we want to spend??

[Anonymous]

Anonymous wrote:Working in the field, I can tell you the number of people missing appts have sky rocketed. We have people that make appts the day before and then don't show up and obviously those that confirm and still don't show up. The lack of respect for the providers is amazing, so we are forced to send so many messages reminding people. So everyone has started to double book appts too.

You can thank people that continue to miss appts for this

Every time I notice a longtime provider starting to send all these reminders, I realize the above must be happening - lots of no shows.

I appreciate the reminders. Yes, they are overdone, but it's confirmation of my appt, and I double check it against my calendar to make sure I have the right time there.

[Anonymous]

Yes, confirmation 10 or so days out, then a week, then 2 days, then some random Covid survey, then reply C to confirm appointment. Between dentist, orthodontist, it’s complete firework of messages and emails.

[Anonymous]

Yes I find it very annoying that I need to confirm 3 times. Usually once over email, then text, then the day of. I would ignore them but I get worried they didn’t get the confirmation and will give away my slot so I do it again.