Anyone else annoyed with huge number of reminders "to check in for your appointment now" a week ahead of time?

[Anonymous]

You don't have to confirm

[Anonymous]

I hate practices that send the same reminder three ways. They should ask you to set a preference and only use that!

[Anonymous]

I got about 12 reminder from My Eye Doctor for an appointment and they called an hour before and said that the doctor I booked with was out and the replacement needed to leave early.

It was very annoying.

[Anonymous]

Anonymous wrote:Working in the field, I can tell you the number of people missing appts have sky rocketed. We have people that make appts the day before and then don't show up and obviously those that confirm and still don't show up. The lack of respect for the providers is amazing, so we are forced to send so many messages reminding people. So everyone has started to double book appts too.

You can thank people that continue to miss appts for this

It sounds like the reminders aren’t working. People are missing because they’re rude and entitled—not because they forgot. Maybe they claim forgetfulness but clearly that’s not it. Maybe providers should just drop patients like this.

[Anonymous]

Anonymous wrote:Working in the field, I can tell you the number of people missing appts have sky rocketed. We have people that make appts the day before and then don't show up and obviously those that confirm and still don't show up. The lack of respect for the providers is amazing, so we are forced to send so many messages reminding people. So everyone has started to double book appts too.

You can thank people that continue to miss appts for this

I understand but I wish they’d limit it to new patients and problem patients. I’ve never missed an appointment and wish I could be put on a “nice” list that gets only 1 reminder, no request to confirm. I’ve had a dentist and restaurants threaten to cancel my appointment or reservation if I don’t CALL (not just a link to confirm). That really pisses me off.

[Anonymous]

I had to do some tests recently, and was given appointment check in forms multiple times a day by text and email, wanting uploads of insurance cards and ID. Hellooo, I uploaded those a week ago, and showed them in person at my appointment 5 days ago, why do I need to redo it 3 more times in a 10 day span?
FFS

[Anonymous]

Anonymous wrote:

Anonymous wrote:Working in the field, I can tell you the number of people missing appts have sky rocketed. We have people that make appts the day before and then don't show up and obviously those that confirm and still don't show up. The lack of respect for the providers is amazing, so we are forced to send so many messages reminding people. So everyone has started to double book appts too.

You can thank people that continue to miss appts for this

Every time I notice a longtime provider starting to send all these reminders, I realize the above must be happening - lots of no shows.

I appreciate the reminders. Yes, they are overdone, but it's confirmation of my appt, and I double check it against my calendar to make sure I have the right time there.

You are framing an inconvenience and imposition as a benefit, when it is not. Why would you need to double check your calendar if you wrote appt down in the first place?

[Anonymous]

Anonymous wrote:On my list of worries, OP, it's #987654321.
Must be nice to have such things register on yours!

Yes, anyone or any organization in the world can make impositions on us because THEY deem what they are doing not to be something we are to be concerned about. How convenient.

[Anonymous]

Yes. I also ignore all requests to do paperwork online. Leave me alone! Charge me if I miss the appointment - I won't.

[Anonymous]

Anonymous wrote:It’s very annoying. And then the messages afterward asking you to provide feedback. How much time outside of the actual appointment, including the time spent in the waiting room, do these places think we want to spend??

The message asking for feedback doesn't bother me so much until I realized that I was being taken to a public website that would leave my comment publicly on Google under my gmail name - I signed off and didn't give feedback but I could see that many women left detailed feedback attached to their name about their oncology treatment - yes I'm looking at YOU Georgetown Medstar Oncology! Cancer is nothing to be ashamed about but it was hard for me to believe, looking at the comments, that people understood that they were making public comments.

Medical information is private, and I found it really offensive that Medstar steered people toward public comment. It makes me really reluctant to comment at all now.

[Anonymous]

Anonymous wrote:

Anonymous wrote:It’s very annoying. And then the messages afterward asking you to provide feedback. How much time outside of the actual appointment, including the time spent in the waiting room, do these places think we want to spend??

The message asking for feedback doesn't bother me so much until I realized that I was being taken to a public website that would leave my comment publicly on Google under my gmail name - I signed off and didn't give feedback but I could see that many women left detailed feedback attached to their name about their oncology treatment - yes I'm looking at YOU Georgetown Medstar Oncology! Cancer is nothing to be ashamed about but it was hard for me to believe, looking at the comments, that people understood that they were making public comments.

Medical information is private, and I found it really offensive that Medstar steered people toward public comment. It makes me really reluctant to comment at all now.

Yeah I hate this too. I am happy to make comments but I do not want them linked to my Google account for all to see. I don't review businesses anymore for this reason.

[Anonymous]

Anonymous wrote:It's gotten really out of hand. Multiple reminders via text and email starting 10 days out. THen half the time when I confirm the reminders still keep coming as if I did nothing. I feel like it's a cash grab too so they can get your co-pay that much earlier.

Getting the reminder reminded me that I wanted a new doctor, so it gave me enough time to cancel the appointment.

[Anonymous]

Anonymous wrote:Yes! Reiter, Hill, Johnson should be arrested for harassment on this one. I checked in days in advance, and continued to get multiple texts a day (and all night) asking me to check in.

I switched away from RHJ for this reason.

[Anonymous]

Yes its excessive and VERY annoying. I think you can call the offices to remove the reminders. Worse is when they text AND email you, pick one people!

[Anonymous]

Anonymous wrote:Working in the field, I can tell you the number of people missing appts have sky rocketed. We have people that make appts the day before and then don't show up and obviously those that confirm and still don't show up. The lack of respect for the providers is amazing, so we are forced to send so many messages reminding people. So everyone has started to double book appts too.

You can thank people that continue to miss appts for this

98% of the population has undiagnosed ADHD. I’m not surprised by any of this.