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Reply to "Anyone else annoyed with huge number of reminders "to check in for your appointment now" a week ahead of time?"
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[quote=Anonymous]I had one office send me confirmation multiple ways (email, text, and phone call). I confirmed via the text method assuming that I didn’t have to confirm in all 3 formats. Late afternoon before my next morning appointment I get a voicemail they are about to cancel my appointment because I didn’t confirm. Apparently I needed to keep confirming?! It’s insane. I called back right before close thankfully (I work full time and have kids so trying to get in a last minute call before 4:30 pm is tough). Honestly the way they treated me as if they could just unilaterally cancel and appointment because I didn’t jump through all the required hoops has me not wanting to go back there. And this is somewhere I’ve gone once a year for close to a decade. [/quote]
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