Self Check Out Thievery

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:But when the self checkout stalls out, you can't just keep scanning your other stuff and pay. You are trapped there until the worker comes over and resets the machine. So how are you not paying for your ingredients?

I have left tons of groceries sitting at checkout over the years. If it takes more time to wait in line to check out than it did for me to traverse the whole stores to do my shopping, I will just leave the cart (with all the frozen and refrigerated items) sitting there for the store to put back on the shelves. Once, AFTER waiting in line for 10 minutes, the clerk told me she was closed. So I just left her the full cart to deal with. If staff makes me wait more than a minute to resolve a self checkout issue, same thing. Don't give them your business if they can't provide the bare minimum of customer service.

Just leaving the carts abandoned is pretty effective because nothing cold can be put back on the shelf. This includes packaged cold produce such as bags of spinach or lettuce. Nothing frozen can be restocked, either. Same with meats and cheese. The only things that can be restocked are boxed/packaged non-perishables. I worked at Giant for 18 months and Safeway for 2 years. The policies were the same at both.

Store Managers get in trouble when their shrink or damaged goods hits a certain level. The store managers would get on us after getting a nasty email from the District Supervisor, who got the nasty email from Corporate. Sh.t rolls downhill for sure in retail.

Policy is one thing but do they do it? No, I've seen giant reshop warm ground beef and other cold things before.