| Nothing made in china is good quality anymore. You'll be lucky if it doesn't poison you, your children and your pets. |
| Just because the jacket was 500$ doesn't mean it's going to wear extra well or last an extra long time- it's not mink or a down parka - you paid for the style and brand. I have a quilted Burberry jacket that's 5 years old in great shape but I'm just not hard on clothes, shoes on the other hand I destroy. I'm not trying to return Tory burch flats that have a hole in them - I'm the one who wore them all spring & summer for 3 seasons and put the hole in them! |
| I don't care that your jacket was expensive. All I care about is that you really think its fair to return an item that you have worn for four years. It doesn't matter if it was $5 or $500. Bottom line is you do not returm worn merchandise. This has to be a troll. |
OP, just tell us you had a momentary fog, and you goofed here, and be done with this nonsense thread. |
Oh yes you do. I bought dd a pair of boots and they split open after less than one year of use. I went to Nordstrom to ask how long they're supposed to last they told me to bring it back. After inspecting the item they offered me a refund or a new pair of boots. |
| I'd say take it take it back and see if they will exchange it.....I must sayi think anyone who spends $500 dollars on a coat is stupid and I don't feel sorry for you. |
| I am the OP and I think my post was a bit misunderstood. First of all my husband never told me to return the jacket! He just said that it was in such bad shape that there was no point on selling on ebay. Then after I heard that, I started wondering about how long these jackets are supposed to last- and what is reasonable. The truth is that I don't know. If the life span of a quilted jacket is a few years, then I will happily buy another one. If it's ten years and I got a lemon, so to speak, that's when I would consider going back to Nordstrom. I am not trying to pull anything off here or do anything unethical- just trying to figure out what the expectation is for how long a jacket like this should last. |
I would say 3-5 years for a quilted Burberry jacket, yours has run it's life span. Go buy another one, you can always stick the old one on eBay for 25$ you never know someone might buy it. |
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There are companies that have lifetime warranties on things (LL Bean comes to mind). But if I've had an LL Bean coat for 4 years, worn it a lot, and decided that it looked "worn"...yeah, I'd be an asshole for returning it. Even if LL Bean says that technically, that's ok.
Boots splitting open after less than a year is totally different, sounds like a defect. Wear and tear is not a defect. |
| What the fuck???! Don't be such a cheap mofo. This has to be a troll. |
It's not "technically" ok. It IS ok. They give the warranty for a reason. If your car had a 10 year warranty and something broke at 8 year mark due to wear n tear and it was covered wouldn't you use the warranty to have it replaced/fixed??? |
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It's not the brand, you sweet idiot. It's the material, coatings and stitching used for the coat that indicate its durability. My Barbour coat will last a lifetime because it is heavy canvas coated with their thorn-proof wax thingie (I wax it regularly, and Barbour can darn any holes in it). But a little quilted jacket? The brand name is not magic, dearie It can't turn a light fabric coat with a fragile single-stitch diamond pattern into the kevlar jacket of the century.
Sigh. Another consumer puts their hard-earned money into something completely worthless. |
Come on. You are backtracking. No reasonable person would expect to be able to return a jacket after 4 seasons of heavy wear. |
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Coming from someone who returned an Old Navy dress that shrunk significantly after one wash (following instructions)- NO you cannot do this.
As PP noted - try Barbour or Lands End- both are made a lot better. Burberry is mass market crap- which has its place, just not at the $500 price point IMO |
| No! How rude would that be to try to return a coat after 4 years. |