Fairmont Mayakoba won’t refund

[Anonymous]

We are supposed to stay at Fairmont Mayakoba later this week. The hotel says nothing is wrong at the hotel, so they won’t refund.

Any thoughts on how to deal with this? We are not inclined to bring our two kids to Mexico at this point.

[Anonymous]

Did you get travel insurance?

[Anonymous]

I wouldn't go. No fear of sunk costs is going to cause me to put my family at risk.

[Anonymous]

Anonymous wrote:We are supposed to stay at Fairmont Mayakoba later this week. The hotel says nothing is wrong at the hotel, so they won’t refund.

Any thoughts on how to deal with this? We are not inclined to bring our two kids to Mexico at this point.

It wasn’t a good idea when you booked either. Oh well, now you know.

[Anonymous]

This is not FM's fault. This is your fault. If you bought non refundable pricing, then you get travel insurance to cover stuff like this when going to a country that is run by cartels.

[Anonymous]

Anonymous wrote:

Anonymous wrote:We are supposed to stay at Fairmont Mayakoba later this week. The hotel says nothing is wrong at the hotel, so they won’t refund.

Any thoughts on how to deal with this? We are not inclined to bring our two kids to Mexico at this point.

It wasn’t a good idea when you booked either. Oh well, now you know.

This, OP. Just because you ignored all of the warnings doesn't mean it was safe months ago when you booked.

[Anonymous]

Why would you get a refund? They have a business to operate.

[Anonymous]

They don't have to refund you. So it doesn't surprise me that they won't.

So what does your travel insurance say? You didn't get any did you? That's what I thought.

[Anonymous]

how much is it?

[Anonymous]

Ask if you can get a credit to go another time? That's probably the best you are going to get if you had a nonrefundable rate and you didn't get insurance.

[Anonymous]

This isn't unlike the avalanche skiers. They ignored warnings and paid the ultimate price. It's just money, let it go.

[Anonymous]

Depending on what credit card you used to book it, it may be insured.

[Anonymous]

Geez. The Mexico hates are having their moment. The normal fear mongers think they were right all along, but this situation is different. We go to Mexico every year, OP. That resort is amazing. I'd ask them to move your reservation. That's probably the best they'll do. And I agree about checking the benefits of the credit card you used.

[Anonymous]

Anonymous wrote:Geez. The Mexico hates are having their moment. The normal fear mongers think they were right all along, but this situation is different. We go to Mexico every year, OP. That resort is amazing. I'd ask them to move your reservation. That's probably the best they'll do. And I agree about checking the benefits of the credit card you used.

+1

[Anonymous]

It’s the other side of the country!