Chastised for not tipping on a to go order

Anonymous
Anonymous wrote:
Anonymous wrote:It’s a matter of $1. That’s how much I tip on carry out unless it’s like 10% on their iPad and it amounts to $1.31 or something lol


I also started ordering take out via doordash or Uber eats because then I just pick up my order and there is no tip line glaring at me. I do carry $1 bills around for tipping but if I don’t see a jar I don’t go looking for it


With any luck, you might not see the jar and won't have to part with your dollar bill.
Anonymous
Anonymous wrote:Restaurant owner here-- you don't tip on carry out. If you want to that is great but my employees involved in any carry out order are earning $17+/hr (hostess, chef, gm usually handles phones and is salaried). It is definitely not expected. We do pool tips though so that everyone in a tipped job gets a percentage of tips. If you do tip on a carry out it goes back to my employees who likely didn't do anything for your order.


How does pooling tips work? What if a great server is tipped a lot but then a poor one also gets a cut? Where’s the meritocracy?
Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:It’s a matter of $1. That’s how much I tip on carry out unless it’s like 10% on their iPad and it amounts to $1.31 or something lol


I also started ordering take out via doordash or Uber eats because then I just pick up my order and there is no tip line glaring at me. I do carry $1 bills around for tipping but if I don’t see a jar I don’t go looking for it


With any luck, you might not see the jar and won't have to part with your dollar bill.


Eh, I don’t care either way. Just don’t flip your iPad around on me!
Anonymous
Anonymous wrote:My DD is a hostess at a small very expensive restaurant in an expensive neighborhood. I asked her out of curiosity the % of who tips and who does not on takeout orders. She said everyone does. Once in a blue moon someone does not.

How much do they tip?
Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:You’re an a** not to tip but you’ve convinced yourself that your outrage is justified.


op isn’t an ass. It’s takeout. It wasn’t delivered. She wasn’t served. Preparing takeout orders is not the job of someone earning 2.35 an hour or whatever the tipped wage is. Op is completely right. And whoever demanded a tip needs to be corrected or fired


You are in the wrong on this. I bet you don't tip the housekeeping staff when you stay in a hotel either.


I used to, when the room was serviced. These days since COVID, the rooms don’t have daily maid service. So no, I don’t.


Not PP but if I stay longer than one night I put a don’t disturb sign on the door as I don’t care for anyone being on my room and potentially messing with my luggage, so…
Anonymous
Tips are unnecessary for take-out. See here:

https://emilypost.com/advice/general-tipping-guide

It recommends 10% for a "large, complicated order," which seems fair.

You need to leave $5-10 a night at hotels, this is what decent people do now. Maybe not when we were kids, but now, yes.


That is insane. The above recommends $2-5. Not sure why anyone would tip a hotel maid more than that unless one is extremely messy. They normally clean two rooms per hour. Is that job really worth its base pay plus $40k/year in tips?
Anonymous
I always tip. 20 % even in take out. That said the employee behaved badly here. Op is right.
Anonymous
Anonymous wrote:I’m sure this has already been pointed out, but servers and bartenders (who are tipped employees) give the food runners, bussers, and sometimes hostesses a % of their tips based on food sales. When you don’t tip on takeout, you are taking money out of their pockets.

This. It took a long time for someone to say it.We need to fix this at my restaurant. I'm usually the one who is in the front while others are who knows where. I get caught by the to-go order crowd. At the end of the night, it's $100-$200 of sale I have to tip out to 3 people.
I don't have that money. It comes from the tip I made at the tables. At minimum, go to the bar and order, because our bartender doesn't tip anyone out. He/she is more of a service bartender.
I know it's hard to know and not customers problem, but yes, she probably had to use money from other tables. Tip enough to cover her loss.
She was extremely rude though by pointing it out. I have seen it done only 5 times in my 25 year career. All people who did that were somehow strange in other ways- just the way they think and things they say.
We went out yesterday and the tip was already entered for us at a Mexican restaurant and it was 22%. Service wasn't worth that and I don't even remember when we got good service last time.
Anonymous
I don’t tip on takeout unless I am trying to help a local struggling restaurant. Tips are for service. Take out doesn’t require any service.
Anonymous
We've gotten in the habit of tipping on to go orders, but it's 10% -- they are not getting us drinks, they don't have to come back multiple times to the table. It's easy money for them.
Anonymous
Anonymous wrote:We've gotten in the habit of tipping on to go orders, but it's 10% -- they are not getting us drinks, they don't have to come back multiple times to the table. It's easy money for them.


You haven’t “gotten into a habit.”

You were conditioned by screens you swipe your CC at.

Huge difference.
Anonymous
Anonymous wrote:
Anonymous wrote:I’m sure this has already been pointed out, but servers and bartenders (who are tipped employees) give the food runners, bussers, and sometimes hostesses a % of their tips based on food sales. When you don’t tip on takeout, you are taking money out of their pockets.

This. It took a long time for someone to say it.We need to fix this at my restaurant. I'm usually the one who is in the front while others are who knows where. I get caught by the to-go order crowd. At the end of the night, it's $100-$200 of sale I have to tip out to 3 people.
I don't have that money. It comes from the tip I made at the tables. At minimum, go to the bar and order, because our bartender doesn't tip anyone out. He/she is more of a service bartender.
I know it's hard to know and not customers problem, but yes, she probably had to use money from other tables. Tip enough to cover her loss.
She was extremely rude though by pointing it out. I have seen it done only 5 times in my 25 year career. All people who did that were somehow strange in other ways- just the way they think and things they say.
We went out yesterday and the tip was already entered for us at a Mexican restaurant and it was 22%. Service wasn't worth that and I don't even remember when we got good service last time.


Who wants to sit around the bar, place a new to go order and wait for it?

If you’re picking up at a place with a hostess, would you tip? How about at a place with no front of the house (like Panera)?

In addition to the screen asking for a tip (as the employee is watching to see what you do), another detested thing is when you order a pick up order online and it’s impossible to complete the transaction without entering some tip.
Anonymous
Anonymous wrote:I don’t tip on takeout unless I am trying to help a local struggling restaurant. Tips are for service. Take out doesn’t require any service.


Just curious how you think the food is prepared? Put into containers? Handed to you? It's not automatically done by robots.
Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:I’m sure this has already been pointed out, but servers and bartenders (who are tipped employees) give the food runners, bussers, and sometimes hostesses a % of their tips based on food sales. When you don’t tip on takeout, you are taking money out of their pockets.

This. It took a long time for someone to say it.We need to fix this at my restaurant. I'm usually the one who is in the front while others are who knows where. I get caught by the to-go order crowd. At the end of the night, it's $100-$200 of sale I have to tip out to 3 people.
I don't have that money. It comes from the tip I made at the tables. At minimum, go to the bar and order, because our bartender doesn't tip anyone out. He/she is more of a service bartender.
I know it's hard to know and not customers problem, but yes, she probably had to use money from other tables. Tip enough to cover her loss.
She was extremely rude though by pointing it out. I have seen it done only 5 times in my 25 year career. All people who did that were somehow strange in other ways- just the way they think and things they say.
We went out yesterday and the tip was already entered for us at a Mexican restaurant and it was 22%. Service wasn't worth that and I don't even remember when we got good service last time.


Who wants to sit around the bar, place a new to go order and wait for it?

If you’re picking up at a place with a hostess, would you tip? How about at a place with no front of the house (like Panera)?

In addition to the screen asking for a tip (as the employee is watching to see what you do), another detested thing is when you order a pick up order online and it’s impossible to complete the transaction without entering some tip.


Most of us want to tip and don't mind.
Anonymous
Anonymous wrote:I always tip. 20 % even in take out. That said the employee behaved badly here. Op is right.


You are part of the problem and are actually hurting people and lining the greedy restaurant owner pockets
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