S/O on care.com reviews

[Anonymous]

Anonymous wrote:

Anonymous wrote:It doesn't matter if you created your profile 17 years ago - if it's your profile then you are obligated to stand by everything you say in it. If things have changed in your life, then you need to update your profile.

YOU made a mistake,, and got dinged for it. That's why you're upset. You're upset with yourself, really.

Do you respond to every application to your ad? Especially if its obvious they didn't even read it? Care.com forces nannies to agree to respond in 48 hours.

How stupid. I would not use them anymore.

[Anonymous]

I'm all for parents posting negative reviews in the situation described in another thread; specifically, when a care provider schedules an interview, doesn't show up, doesn't call, and doesn't respond to a follow up inquiry from the family. But leaving a review because a nanny didn't respond to an email seems unfair. I think most parents would disregard the review in that circumstance.

[Anonymous]

Anonymous wrote:I'm all for parents posting negative reviews in the situation described in another thread; specifically, when a care provider schedules an interview, doesn't show up, doesn't call, and doesn't respond to a follow up inquiry from the family. But leaving a review because a nanny didn't respond to an email seems unfair. I think most parents would disregard the review in that circumstance.

+1. I probably wouldn't consider the candidate who didn't show up for the interview but I wouldn't think twice about the review saying the nanny didn't respond to an inquiry. There are any number of legitimate reasons why the nanny wouldn't respond and I don't think it would have any bearing on her abilities as a nanny.

[Anonymous]

The parent reviewer was factual. The nanny had on her profile that she would respond in 2 days and she didn't respond for a week. From the OP's post, this is what the review said and its true so she has none to blame but herself. Its not an excuse that care.com wants sitters to respond within 48 hours. If she can't do that she needs to stop using the service.

[Anonymous]

Anonymous wrote:The parent reviewer was factual. The nanny had on her profile that she would respond in 2 days and she didn't respond for a week. From the OP's post, this is what the review said and its true so she has none to blame but herself. Its not an excuse that care.com wants sitters to respond within 48 hours. If she can't do that she needs to stop using the service.

It now has her rating as one star which puts her lower down at under searches, lowering her chances at finding a job from here. Is that really fair to do to someone you've never even met? Also some parents may not even go through the trouble of reading her prolife or the actual review itself after they've seen she's only got one star.

[Anonymous]

Anonymous wrote:

Anonymous wrote:The parent reviewer was factual. The nanny had on her profile that she would respond in 2 days and she didn't respond for a week. From the OP's post, this is what the review said and its true so she has none to blame but herself. Its not an excuse that care.com wants sitters to respond within 48 hours. If she can't do that she needs to stop using the service.

It now has her rating as one star which puts her lower down at under searches, lowering her chances at finding a job from here. Is that really fair to do to someone you've never even met? Also some parents may not even go through the trouble of reading her prolife or the actual review itself after they've seen she's only got one star.

+1 this is someone's livelihood you could be screwing with, because of what? They didn't respond to your ill thought out inquiry? OP said the parent in question was looking to fill a job during hours she had listed herself as unavailable. It's funny that this parent read enough of her profile to find the detail about responding in 48 hours, but couldn't take the time to see if she was even available during the needed hours?? Talk about selective reading and ego issues....

[Anonymous]

Anonymous wrote:
The parent reviewer was factual. The nanny had on her profile that she would respond in 2 days and she didn't respond for a week. From the OP's post, this is what the review said and its true so she has none to blame but herself. Its not an excuse that care.com wants sitters to respond within 48 hours. If she can't do that she needs to stop using the service.


It now has her rating as one star which puts her lower down at under searches, lowering her chances at finding a job from here. Is that really fair to do to someone you've never even met? Also some parents may not even go through the trouble of reading her prolife or the actual review itself after they've seen she's only got one star.

Of course, its fair. This isn't a dispute that the reviewer is making something up. You do have to take responsibility for your actions. You may not like the consequences of your actions but that is too bad. You may also not like the terms of care.com but you don't need to use the service.

[Anonymous]

Anonymous wrote:

Anonymous wrote:
The parent reviewer was factual. The nanny had on her profile that she would respond in 2 days and she didn't respond for a week. From the OP's post, this is what the review said and its true so she has none to blame but herself. Its not an excuse that care.com wants sitters to respond within 48 hours. If she can't do that she needs to stop using the service.


It now has her rating as one star which puts her lower down at under searches, lowering her chances at finding a job from here. Is that really fair to do to someone you've never even met? Also some parents may not even go through the trouble of reading her prolife or the actual review itself after they've seen she's only got one star.

Of course, its fair. This isn't a dispute that the reviewer is making something up. You do have to take responsibility for your actions. You may not like the consequences of your actions but that is too bad. You may also not like the terms of care.com but you don't need to use the service.

Stating a fact is one thing, but rating someone's quality of care as a 1/5 before meeting them is really not fair.

[Anonymous]

Boycotting is the only solution. Lots of great nannies refuse to use them.

[Anonymous]

Either contact the admin and see if they will delete it, or create a new account so you don't have negativity associated with your profile.

I'm sorry, that was a really evil, shitty thing they did to you.

[Anonymous]

People should only be able to leave reviews after you worked for them not based on your response time.