MASTER Cancel Travel b/c of COVID-19 Questions Thread

Anonymous
Does anyone know if VRBO is doing anything for people that are past the cancellation date on rentals? Or are those people just SOL?
Anonymous
Italy is putting 16 million people under mandatory quarantine until April 3. (Current amount is 50k people.)

https://www.bbc.com/news/world-middle-east-51787238
Anonymous
Jkirsh64 wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:My kid’s admitted student event at an LA college has been canceled. Will American refund my tickets? I’m guessing not but hoping.


When did you book the flight? American is currently offering "change fees waived" for flights booked during a certain time. They might not refund you, but could possibly waive any change fees so you could use the credit towards "move in weekend" or "parents weekend" or something. It's definitely worth calling and asking.


I saw that notice unfortunately I booked before March since I was trying to get a good fare and not wait too long. That sure backfired. I might try calling but I can’t see them trying to help me out:


I booked in February too, trying to get a good rate. I guess I should have waited too. I’m bummed. It makes zero sense for them to offer refunds for travel booked in March but not February.


It is worth a call. I think they are offering the change fee waivers for travel booked in March as an incentive for people to book travel without worrying about canceling. I booked a trip on Delta in late Feb. and decided not to travel. I contacted them yesterday and they were very nice and readily agreed to waive my change fee. It did take a while to get through to customer service. I used the on-line chat and just kept it up on my browser. They responded after about an hour and then they took care of it in about 5-10 minutes.


I'm on hold with them right now, and have the online chat open as well. It's taking forever- I'm 28 minutes on hold so far.
Anonymous
Anonymous wrote:Does anyone know if VRBO is doing anything for people that are past the cancellation date on rentals? Or are those people just SOL?


It will be up to the individual hosts. I can’t see VRBO stepping in. But who knows?
Anonymous
Jamaica in June? Hotel refundable, airfare not.
Anonymous
Supposed to go to Dubai on Wednesday for 2 days and then a week in the Maldives. Posted this earlier, sorry. Looking for some guidance as to what to do.
Anonymous
Not to be overly cautious, but I'm canceling all travel and staying home. This thing is going to blow up in the next week or two. I have elderly parents and a medically-complex child and am not about to risk their health just because I personally might not die from it.
Anonymous
Jkirsh64 wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:My kid’s admitted student event at an LA college has been canceled. Will American refund my tickets? I’m guessing not but hoping.


When did you book the flight? American is currently offering "change fees waived" for flights booked during a certain time. They might not refund you, but could possibly waive any change fees so you could use the credit towards "move in weekend" or "parents weekend" or something. It's definitely worth calling and asking.


I saw that notice unfortunately I booked before March since I was trying to get a good fare and not wait too long. That sure backfired. I might try calling but I can’t see them trying to help me out:


I booked in February too, trying to get a good rate. I guess I should have waited too. I’m bummed. It makes zero sense for them to offer refunds for travel booked in March but not February.


It is worth a call. I think they are offering the change fee waivers for travel booked in March as an incentive for people to book travel without worrying about canceling. I booked a trip on Delta in late Feb. and decided not to travel. I contacted them yesterday and they were very nice and readily agreed to waive my change fee. It did take a while to get through to customer service. I used the on-line chat and just kept it up on my browser. They responded after about an hour and then they took care of it in about 5-10 minutes.


Really? That’s very encouraging! Do you have to rebook though? I don’t know when I’d rebook.
Anonymous
Anonymous wrote:
Jkirsh64 wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:My kid’s admitted student event at an LA college has been canceled. Will American refund my tickets? I’m guessing not but hoping.


When did you book the flight? American is currently offering "change fees waived" for flights booked during a certain time. They might not refund you, but could possibly waive any change fees so you could use the credit towards "move in weekend" or "parents weekend" or something. It's definitely worth calling and asking.


I saw that notice unfortunately I booked before March since I was trying to get a good fare and not wait too long. That sure backfired. I might try calling but I can’t see them trying to help me out:


I booked in February too, trying to get a good rate. I guess I should have waited too. I’m bummed. It makes zero sense for them to offer refunds for travel booked in March but not February.


It is worth a call. I think they are offering the change fee waivers for travel booked in March as an incentive for people to book travel without worrying about canceling. I booked a trip on Delta in late Feb. and decided not to travel. I contacted them yesterday and they were very nice and readily agreed to waive my change fee. It did take a while to get through to customer service. I used the on-line chat and just kept it up on my browser. They responded after about an hour and then they took care of it in about 5-10 minutes.


Really? That’s very encouraging! Do you have to rebook though? I don’t know when I’d rebook.


I just cancelled a Delta flight with no fee (booked in late Feb too). They just gave me a credit, which expires Feb 2021. Did not have to rebook.
Anonymous
Anonymous wrote:
Anonymous wrote:Work travel to Boston, San Diego, Houston and New York in the next two weeks. Would fly everywhere but New York, usually I take the Acela for that trip but open to flying if that is somehow less risky. My company has encouraged us to rethink "non-essential" travel and says they'll support anyone who feels comfortable traveling right now but leadership seems to consider client travel essential. Feeling very stuck and put in an unnecessarily risky position right now.


Our company of 10,000 + just grounded ALL travel--this is from the top. No internal travel, no client travel. All client events canceled. Period. People- this is serious stuff. If your company is telling you to travel for work and you are not comfortable, you need to go to HR and get support.


Same here.
Endowment. Every hedge fund, PE fund, mutual fund, etc we invested in sent us their biz continuity plan last week and NO TRAVEL was all over it.
Plus the instant one person gets the call that they were near someone with covid-19 or they got tested they have to report it to HR and quarantine at home. Might kick in telework for said persons whole office.
Anonymous
Anonymous wrote:
Anonymous wrote:Does anyone know if VRBO is doing anything for people that are past the cancellation date on rentals? Or are those people just SOL?


It will be up to the individual hosts. I can’t see VRBO stepping in. But who knows?


DP. We had to cancel two VRBO properties in Italy for spring break, and both owners were so lovely - refunded our payments in full. Technically, I don't think they "had" to do that, but we were certainly appreciative.
Jkirsh64
Member Offline
Anonymous wrote:
Jkirsh64 wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:My kid’s admitted student event at an LA college has been canceled. Will American refund my tickets? I’m guessing not but hoping.


When did you book the flight? American is currently offering "change fees waived" for flights booked during a certain time. They might not refund you, but could possibly waive any change fees so you could use the credit towards "move in weekend" or "parents weekend" or something. It's definitely worth calling and asking.


I saw that notice unfortunately I booked before March since I was trying to get a good fare and not wait too long. That sure backfired. I might try calling but I can’t see them trying to help me out:


I booked in February too, trying to get a good rate. I guess I should have waited too. I’m bummed. It makes zero sense for them to offer refunds for travel booked in March but not February.


It is worth a call. I think they are offering the change fee waivers for travel booked in March as an incentive for people to book travel without worrying about canceling. I booked a trip on Delta in late Feb. and decided not to travel. I contacted them yesterday and they were very nice and readily agreed to waive my change fee. It did take a while to get through to customer service. I used the on-line chat and just kept it up on my browser. They responded after about an hour and then they took care of it in about 5-10 minutes.


I'm on hold with them right now, and have the online chat open as well. It's taking forever- I'm 28 minutes on hold so far.


It takes a while. I called around 8 am on Friday and was told they would call me back within 2 1/2 hours. I had a chat open at the same time. They responded to my chat about an hour after I opened it. I also got a call back about 2 1/2 hours after I called but I had a resolution by then.
Jkirsh64
Member Offline
Anonymous wrote:
Jkirsh64 wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:My kid’s admitted student event at an LA college has been canceled. Will American refund my tickets? I’m guessing not but hoping.


When did you book the flight? American is currently offering "change fees waived" for flights booked during a certain time. They might not refund you, but could possibly waive any change fees so you could use the credit towards "move in weekend" or "parents weekend" or something. It's definitely worth calling and asking.


I saw that notice unfortunately I booked before March since I was trying to get a good fare and not wait too long. That sure backfired. I might try calling but I can’t see them trying to help me out:


I booked in February too, trying to get a good rate. I guess I should have waited too. I’m bummed. It makes zero sense for them to offer refunds for travel booked in March but not February.


It is worth a call. I think they are offering the change fee waivers for travel booked in March as an incentive for people to book travel without worrying about canceling. I booked a trip on Delta in late Feb. and decided not to travel. I contacted them yesterday and they were very nice and readily agreed to waive my change fee. It did take a while to get through to customer service. I used the on-line chat and just kept it up on my browser. They responded after about an hour and then they took care of it in about 5-10 minutes.


Really? That’s very encouraging! Do you have to rebook though? I don’t know when I’d rebook.


I got a credit for the airfare and have one year from when I originally booked it to use it. Hopefully, the travel situation will be much better in a few months.
Anonymous
Jkirsh64 wrote:
Anonymous wrote:
Jkirsh64 wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:My kid’s admitted student event at an LA college has been canceled. Will American refund my tickets? I’m guessing not but hoping.


When did you book the flight? American is currently offering "change fees waived" for flights booked during a certain time. They might not refund you, but could possibly waive any change fees so you could use the credit towards "move in weekend" or "parents weekend" or something. It's definitely worth calling and asking.


I saw that notice unfortunately I booked before March since I was trying to get a good fare and not wait too long. That sure backfired. I might try calling but I can’t see them trying to help me out:


I booked in February too, trying to get a good rate. I guess I should have waited too. I’m bummed. It makes zero sense for them to offer refunds for travel booked in March but not February.


It is worth a call. I think they are offering the change fee waivers for travel booked in March as an incentive for people to book travel without worrying about canceling. I booked a trip on Delta in late Feb. and decided not to travel. I contacted them yesterday and they were very nice and readily agreed to waive my change fee. It did take a while to get through to customer service. I used the on-line chat and just kept it up on my browser. They responded after about an hour and then they took care of it in about 5-10 minutes.


Really? That’s very encouraging! Do you have to rebook though? I don’t know when I’d rebook.


I got a credit for the airfare and have one year from when I originally booked it to use it. Hopefully, the travel situation will be much better in a few months.


My airline is American and people have said they aren’t being flexible.
Anonymous
Anonymous wrote:Supposed to go to Dubai on Wednesday for 2 days and then a week in the Maldives. Posted this earlier, sorry. Looking for some guidance as to what to do.


No. There are cases in both places.
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