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Travel Discussion
Reply to "MASTER Cancel Travel b/c of COVID-19 Questions Thread"
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[quote=Anonymous][quote=Jkirsh64][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]My kid’s admitted student event at an LA college has been canceled. Will American refund my tickets? I’m guessing not but hoping. [/quote] When did you book the flight? American is currently offering "change fees waived" for flights booked during a certain time. They might not refund you, but could possibly waive any change fees so you could use the credit towards "move in weekend" or "parents weekend" or something. It's definitely worth calling and asking.[/quote] I saw that notice unfortunately I booked before March since I was trying to get a good fare and not wait too long. That sure backfired. I might try calling but I can’t see them trying to help me out:[/quote] I booked in February too, trying to get a good rate. I guess I should have waited too. I’m bummed. It makes zero sense for them to offer refunds for travel booked in March but not February. [/quote] It is worth a call. I think they are offering the change fee waivers for travel booked in March as an incentive for people to book travel without worrying about canceling. I booked a trip on Delta in late Feb. and decided not to travel. I contacted them yesterday and they were very nice and readily agreed to waive my change fee. It did take a while to get through to customer service. I used the on-line chat and just kept it up on my browser. They responded after about an hour and then they took care of it in about 5-10 minutes. [/quote] I'm on hold with them right now, and have the online chat open as well. It's taking forever- I'm 28 minutes on hold so far.[/quote]
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