My hairstylist now requires a signed contract before services are rendered.

[Anonymous]

Anonymous wrote:

Anonymous wrote:If you single out certain clients, you get retribution. Bad reviews, lies told about you -- people find a way to get even when they think you are uppity or acting above your station. It's a lose-lose.

Set it as standard practice and people may leave, but it isn't personal in the same way.

It's one thing to say it's a shame that stylists are doing this, and you'll have to change. Or unfortunate that they are trying to address the problem this way. But many of you are making it personal here, too -- not just that you acknowledge it's probably a bad business decision.

Instead, there's an edge of "how dare she!" Even "she should know her place, or we'll have to show it to her." Am I wrong in reading it that way?

Because if you follow the thread, the contract is very poorly worded, and there is actually a big problem with one of the clauses, such that you really shouldn't be signing that. Clearly it's something the hairdresser doesn't understand and just pulled from somewhere, so the educated people here, who can actually read and understand contracts, aren't happy at being told to sign a ridiculous one.

If the contract is reasonable, I'm sure no one would have trouble signing it.

Fair enough, but I'll ask again:

It's one thing to say it's a shame that stylists are doing this, and you'll have to change. Or unfortunate that they are trying to address the problem this way. But many of you are making it personal here, too -- not just that you acknowledge it's probably a bad business decision. Instead, there's an edge of "how dare she!" Even "she should know her place, or we'll have to show it to her." Am I wrong in reading it that way?

If someone less educated is making an error when backed into a corner, why is that anger the response? Shouldn't it be pity, or sorrow, or regret, or something?

[Anonymous]

I wouldn’t even notice this, I would just click yes yes yes and go about my day.

[Anonymous]

Anonymous wrote:Hairstylists are wilding out lately, I swear.

Mine just upped her prices for a one hour curly cut from $85 to $100. That was hard to swallow, but she does a good job and I hate finding new stylists.

THEN she announced if you go more than 16 weeks between “maintenance haircut” appointments, you have to book a $150 “new client cut.” I think that is a disgusting way to wring money from your clients who can’t afford a $100 haircut every 8 weeks, told her so, and canceled my next appointment.

Good for you pp. Let's see how long she stays in demand with that insanity.

[Anonymous]

Anonymous wrote:I wouldn’t even notice this, I would just click yes yes yes and go about my day.

SAME

[Anonymous]

Covid has brought out some ridiculous stuff in people and establishments!

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:There is no way I would sign a contract or agree to pay full price for a missed appointment at a hair salon. That’s insane. I would find a new stylist, OP.

So you feel you can not show up/cancel at the last minute, and the stylist loses income because they held that time for you? Seriously? If you hadn’t booked that time, someone else could have booked.

And to the person who said stylists aren’t the “ brightest”: WTH. Outrageous and ignorant stereotype.

Ah, you're talking about me. Sorry, I stand by what I said, particularly for the ones distributing aggressively-worded contracts - that's the fastest way to lose clients.
I am convinced there are highly intelligent, gifted hair artists in the world. However since the profession has a low barrier to entry and is not known to pay much, you'll agree with me that most hairdressers you'll meet won't be those artists.

You catch more flies with honey, PP. Diplomacy is better than war. I think that's the gist of it.

Aww, that’s cute, but that’s not what you said. Sick backpedal though.

[Anonymous]

Anonymous wrote:Covid has brought out some ridiculous stuff in people and establishments!

Yes. Boundaries and adherence to cancellation policies.

[Anonymous]

Anonymous wrote:I wouldn’t even notice this, I would just click yes yes yes and go about my day.

Okay but that then makes you a fool for agreeing to something you didn't read especially, if it's concerning a change to a standard.

[Anonymous]

Anonymous wrote:

Anonymous wrote:You seem to bizarrely think that a hair stylist is making a ton of money with lots of buffer for no shows etc. Let’s say she does get $150 for an hour long haircut. $50 probably goes to rent her chair and other overhead, $30 to taxes as an independent contractor, leaving her with $70 as a high estimate for every 1.5 hours of work. In an 8 hour workday she can probably see 6 clients leaving time between for cleaning her station, 14min late arrivals etc. So if there’s a last minute cancellation - yes it’s a big deal.

And my colorist also only sees people being color. She’s very talented at it, so she charges more and can easily fill her schedule. Why in the world would she make any room in her schedule for less profitable haircuts without color. It’s wild to me you all would criticize a sept employed person with no leverage for trying to maximize and protect the income they can make with their talents.

An hour long haircut? It takes my high end salon hairdresser about 15 minutes to cut my hair and then another 10 to blow dry it. That's way too long. He books like 3 clients an hour...

Is your hair short? I have thick wavy longish hair and no one I've been to can cut it that fast. Most hair dressers try to cut my hair in 15 minutes and you can tell. I haven't found a hair dresser who can give a good precision cut in over 20 years. I 've gone to expensive salons and less but no one seems to know how to cut hair anymore. I started making 2 separate appointments so I'd get a better cut. One appt for the cut, another appt for the color but it didn't work. The stylist still tried to cut my hair as fast as possible.

One of my kids has the same thick wavy hair and he's walked out of an appointment because they insisted on giving him a fade. For those that don't know, it's a buzz cut all around the head with just the top left longer. It allows people who have no idea what they are doing to become a "stylist".

[Anonymous]

Anonymous wrote:

Anonymous wrote:I wouldn’t even notice this, I would just click yes yes yes and go about my day.

Okay but that then makes you a fool for agreeing to something you didn't read especially, if it's concerning a change to a standard.

I am not a stylist, but I work in a service industry by appointment. We have always had this information on our intake forms and people sign/initial every line. Then proceed to tell us they don’t know our cancellation policy even though it’s on that form, on every appointment confirmation email, every appointment reminder, and mentioned during first appointment.

Setting an appointment is an agreement, most places have a clear cancellation without fee window/policy. The issue often is that the consumer largely is unaware that last minute cancellations are eaten entirely by the provider. Most of us can book an appointment a few times over with a wait list, but without enough notice it’s difficult to get a last minute cancellation filled. I bet all of the info in this “contract” has always been there but customers blow off reading it because “it’s just a hair appointment”. Your dentist and docs likely also charge for no shoes/cancellations and have it in their intake paperwork but that’s seen differently.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:I wouldn’t even notice this, I would just click yes yes yes and go about my day.

Okay but that then makes you a fool for agreeing to something you didn't read especially, if it's concerning a change to a standard.

I am not a stylist, but I work in a service industry by appointment. We have always had this information on our intake forms and people sign/initial every line. Then proceed to tell us they don’t know our cancellation policy even though it’s on that form, on every appointment confirmation email, every appointment reminder, and mentioned during first appointment.

Setting an appointment is an agreement, most places have a clear cancellation without fee window/policy. The issue often is that the consumer largely is unaware that last minute cancellations are eaten entirely by the provider. Most of us can book an appointment a few times over with a wait list, but without enough notice it’s difficult to get a last minute cancellation filled. I bet all of the info in this “contract” has always been there but customers blow off reading it because “it’s just a hair appointment”. Your dentist and docs likely also charge for no shoes/cancellations and have it in their intake paperwork but that’s seen differently.

No shows. Thanks, autocorrect.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:If you single out certain clients, you get retribution. Bad reviews, lies told about you -- people find a way to get even when they think you are uppity or acting above your station. It's a lose-lose.

Set it as standard practice and people may leave, but it isn't personal in the same way.

It's one thing to say it's a shame that stylists are doing this, and you'll have to change. Or unfortunate that they are trying to address the problem this way. But many of you are making it personal here, too -- not just that you acknowledge it's probably a bad business decision.

Instead, there's an edge of "how dare she!" Even "she should know her place, or we'll have to show it to her." Am I wrong in reading it that way?

Because if you follow the thread, the contract is very poorly worded, and there is actually a big problem with one of the clauses, such that you really shouldn't be signing that. Clearly it's something the hairdresser doesn't understand and just pulled from somewhere, so the educated people here, who can actually read and understand contracts, aren't happy at being told to sign a ridiculous one.

If the contract is reasonable, I'm sure no one would have trouble signing it.

Fair enough, but I'll ask again:

It's one thing to say it's a shame that stylists are doing this, and you'll have to change. Or unfortunate that they are trying to address the problem this way. But many of you are making it personal here, too -- not just that you acknowledge it's probably a bad business decision. Instead, there's an edge of "how dare she!" Even "she should know her place, or we'll have to show it to her." Am I wrong in reading it that way?

If someone less educated is making an error when backed into a corner, why is that anger the response? Shouldn't it be pity, or sorrow, or regret, or something?

My anger comes from the fact that I am overpaying for a service and I don't feel I'm being treated well by my salon or stylist. So the idea of a contract is a slap in the face. It is annoying to get there on time and find out that she is running late because she accepted a client who came in late. As far as I'm concerned, the second I walked in the clock starts ticking. She needs to stop working on the late person and work on me. The late person should not be in the front seat, either. That should be me. And I should get the full range of services. If anyone is getting shafted it should be the late person. It makes me angry that the stylist is trying to basically double-dip and expect me to be happy about taking a back seat. She needs to man up and run her business the way that she would want to be treated.

[Anonymous]

Anonymous wrote:

Anonymous wrote:Covid has brought out some ridiculous stuff in people and establishments!

Yes. Boundaries and adherence to cancellation policies.

I'm fine with this. Hairstylists get to have boundaries too.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Sounds like she's gotten last minute cancellations and no-shows, all of which result in loss of significant money.

+1

Well that’s part of doing business. Fire those no-show clients. Don’t penalize good clients

+1 Don't penalize OR ANNOY good clients.

That's exactly what child care centers do now. Charge whether or not you show up. Charge if they're open or closed. $1 per minute late fees. Contracts.

Why shouldn't a person styling your hair have the same time of contracts?

- signed someone who goes to a stylist maybe every 6 months at that, I learned how to do my own hair during Covid

But this person is hellbent on making the regular, on-time customer out to be wrong. A majority of customers are on time. If this "stylist" wants her customers to all be on time then she needs to stop accepting appointments from those customers who are usually late. Don't tar and feather us all because you, the stylist, made the bad decision to accept an appointment from someone whom you know will be late. That makes you out to be the idiot, not the rest of us.

And? A majority of parents are on time? Doesn’t stop them from pointing to a contract and asking for $45 as you check out your kid late from a traffic delay.

Are you high? Can you not read? WTF are you talking about? Why would someone who is on time have to pay a late fee? You're crazy. Come back after you've taken your meds.

[Anonymous]

Anonymous wrote:

Anonymous wrote:I wouldn’t even notice this, I would just click yes yes yes and go about my day.

Okay but that then makes you a fool for agreeing to something you didn't read especially, if it's concerning a change to a standard.

Um, it’s a hair appointment. What is the risk here, I get charged for an appointment if I no show? That seems reasonable. You all are deeply unhappy and kind of nuts.