My hairstylist now requires a signed contract before services are rendered.

[Anonymous]

I haven't had my hair colored since September of last year, so I reached out to my stylist earlier this week for an appointment. She followed up with a text scheduler confirming the appointment, and shortly after that, I received a second text with a service contract. In the contract, were about 15 questions. The first few pertained to Covid, which I thought were reasonable. However, the remaining questions involved deposits for service, retention of the deposits for no-shows, and a few other requirements that I found off-putting.

I will likely cancel the appointment and find someone else to do my hair, but just wondering if anyone else has encountered similar contracts for a stylist and if this is the new norm. For the record, I've been a client since 2019.

[Anonymous]

Heck, my dog groomer requires multiple forms now.

[Anonymous]

No. And I would laugh at my longtime hairstylist if he came up with something like this.

Sorry, but I'm not up for a bureaucratic sign-in when I go to get a cut or highlights.

[Anonymous]

No. I would cancel and TELL her why.

[Anonymous]

A contract? No.

A non-refundable deposit - for in-demand stylists who book via scheduler, yes.

[Anonymous]

Not a contract per se, but a check box form once I press "submit" to finalize the appt.

By checking, I am acknowledging and agreeing to stuff about no-show, cancellations, and will be charged, etc.

I have been a client for over 10 years. I had no issues with adhering.

I am guessing that with the pandemic, clients of similar service providers cancel at the drop of a hat, and leave an otherwise booked person with a no-pay gap.

Why do you have an issue OP? Are you a cancel-person? (my spouse is. he long ago switched to walk-in barber shop).

[Anonymous]

Sounds like she's gotten last minute cancellations and no-shows, all of which result in loss of significant money.

[Anonymous]

Anonymous wrote:Not a contract per se, but a check box form once I press "submit" to finalize the appt.

By checking, I am acknowledging and agreeing to stuff about no-show, cancellations, and will be charged, etc.

I have been a client for over 10 years. I had no issues with adhering.

I am guessing that with the pandemic, clients of similar service providers cancel at the drop of a hat, and leave an otherwise booked person with a no-pay gap.

Why do you have an issue OP? Are you a cancel-person? (my spouse is. he long ago switched to walk-in barber shop).

I concur with this PP - I'm curious as to why you think this is so unreasonable. It sounds like the hairstylist is trying to figure out how to get by given the economic harm done by last-minute cancelling. This has long been the policy for my kid's therapist - we have to cancel 24 hours prior. Seems reasonable for there to be a cancellation fee.

[Anonymous]

Anonymous wrote:

Anonymous wrote:Not a contract per se, but a check box form once I press "submit" to finalize the appt.

By checking, I am acknowledging and agreeing to stuff about no-show, cancellations, and will be charged, etc.

I have been a client for over 10 years. I had no issues with adhering.

I am guessing that with the pandemic, clients of similar service providers cancel at the drop of a hat, and leave an otherwise booked person with a no-pay gap.

Why do you have an issue OP? Are you a cancel-person? (my spouse is. he long ago switched to walk-in barber shop).

I concur with this PP - I'm curious as to why you think this is so unreasonable. It sounds like the hairstylist is trying to figure out how to get by given the economic harm done by last-minute cancelling. This has long been the policy for my kid's therapist - we have to cancel 24 hours prior. Seems reasonable for there to be a cancellation fee.

Exactly. The long form would annoy me a little, but I get it.

[Anonymous]

Hairstylists are wilding out lately, I swear.

Mine just upped her prices for a one hour curly cut from $85 to $100. That was hard to swallow, but she does a good job and I hate finding new stylists.

THEN she announced if you go more than 16 weeks between “maintenance haircut” appointments, you have to book a $150 “new client cut.” I think that is a disgusting way to wring money from your clients who can’t afford a $100 haircut every 8 weeks, told her so, and canceled my next appointment.

[Anonymous]

Good for her

[Anonymous]

Anonymous wrote:Hairstylists are wilding out lately, I swear.

Mine just upped her prices for a one hour curly cut from $85 to $100. That was hard to swallow, but she does a good job and I hate finding new stylists.

THEN she announced if you go more than 16 weeks between “maintenance haircut” appointments, you have to book a $150 “new client cut.” I think that is a disgusting way to wring money from your clients who can’t afford a $100 haircut every 8 weeks, told her so, and canceled my next appointment.

Haircuttery is taking appointments

[Anonymous]

Anonymous wrote:

Anonymous wrote:Hairstylists are wilding out lately, I swear.

Mine just upped her prices for a one hour curly cut from $85 to $100. That was hard to swallow, but she does a good job and I hate finding new stylists.

THEN she announced if you go more than 16 weeks between “maintenance haircut” appointments, you have to book a $150 “new client cut.” I think that is a disgusting way to wring money from your clients who can’t afford a $100 haircut every 8 weeks, told her so, and canceled my next appointment.

Haircuttery is taking appointments

Best thing about the pandemic is that I learned to cut my own hair. Curly hair is especially forgiving to cut.

[Anonymous]

Anonymous wrote:Hairstylists are wilding out lately, I swear.

Mine just upped her prices for a one hour curly cut from $85 to $100. That was hard to swallow, but she does a good job and I hate finding new stylists.

THEN she announced if you go more than 16 weeks between “maintenance haircut” appointments, you have to book a $150 “new client cut.” I think that is a disgusting way to wring money from your clients who can’t afford a $100 haircut every 8 weeks, told her so, and canceled my next appointment.

That is WILD.

[Anonymous]

Anonymous wrote:

Anonymous wrote:Hairstylists are wilding out lately, I swear.

Mine just upped her prices for a one hour curly cut from $85 to $100. That was hard to swallow, but she does a good job and I hate finding new stylists.

THEN she announced if you go more than 16 weeks between “maintenance haircut” appointments, you have to book a $150 “new client cut.” I think that is a disgusting way to wring money from your clients who can’t afford a $100 haircut every 8 weeks, told her so, and canceled my next appointment.

Haircuttery is taking appointments

I get the sense you’re being snobby/snarky but I have gotten a great cut at the Haircuttery before. Just as I have had some of my best meals in low rent strip malls. Talent is found in all sorts of establishments.