Reply to My hairstylist now requires a signed contract before services are rendered.

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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]I wouldn’t even notice this, I would just click yes yes yes and go about my day. [/quote]

Okay but that then makes you a fool for agreeing to something you didn't read especially, if it's concerning a change to a standard.[/quote]

I am not a stylist, but I work in a service industry by appointment. We have always had this information on our intake forms and people sign/initial every line. Then proceed to tell us they don’t know our cancellation policy even though it’s on that form, on every appointment confirmation email, every appointment reminder, and mentioned during first appointment.

Setting an appointment is an agreement, most places have a clear cancellation without fee window/policy. The issue often is that the consumer largely is unaware that last minute cancellations are eaten entirely by the provider. Most of us can book an appointment a few times over with a wait list, but without enough notice it’s difficult to get a last minute cancellation filled. I bet all of the info in this “contract” has always been there but customers blow off reading it because “it’s just a hair appointment”. Your dentist and docs likely also charge for no shoes/cancellations and have it in their intake paperwork but that’s seen differently.[/quote]

No shows. Thanks, autocorrect. [/quote]

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