Yes, I'd do it in writing to document that you are offering to help. |
Attorney here and that’s totally wrong. A person like that mom, with the unhinged demand for an immediate zoom call after school hours and the express threat of legal action, is not going to be appeased by the nice tone on a phone call. She wants an A for her kid and does not care for anything else. She has already blamed OP for her child’s shortcomings. If the teacher called her She would misrepresent what the teacher said in the call and i bet she would also be verbally aggressive. With this kind of people: everything in writing; supervisor alerted of the mom’s message before the response is sent and supervisor must see and approved the response is sent; no meeting ir talking to this mom alone, teacher should always have at least another person present (particularly if the mom comes with the dad or another person). I agree with the poster who said the main goal should be dodge and disengage. Live the snarky or fun response out, winning here is having the least to do with this person |