Admissions office not returning calls with inquiry!

[Anonymous]

I've called the admission office of a less talked about school twice and left clear voicemails asking to set up a tour. No one has called me back. I am taking it as a sign to leave this alone. But, I've never heard of such.

[Anonymous]

Anonymous wrote:I've called the admission office of a less talked about school twice and left clear voicemails asking to set up a tour. No one has called me back. I am taking it as a sign to leave this alone. But, I've never heard of such.

OP again. We are new to the school. They don't know us and we do not know them.

[Anonymous]

is there an email that you could try sending to the admissions office? or do they have tour sign up on line through their website?

[Anonymous]

If it's a smaller school, it could be that there's only one person in admissions and they have been out of the office for a few days. I would say don't give up and try sending an e-mail.

[Anonymous]

How far apart were your calls? If both within 48 hours, chill.

Remember last week was a holiday and people are playing catch up.

If you don't hear anything back, try email with cc to principal / headmaster.

If you still don't hear anything, see if there is an open house.

Otherwise, move on. They must not be hurting for applicants.

[Anonymous]

I work in enrollment, and if somebody calls me two or three times before I've been able to return their first call, I put them on the bottom of my return call list with the time of their most recent call. More calls does not mean faster response. My message says I'll return your call ASAP, and I will.

[Anonymous]

Was it Green Acres?

[Anonymous]

Same experience at Holton.

[Anonymous]

Anonymous wrote:I work in enrollment, and if somebody calls me two or three times before I've been able to return their first call, I put them on the bottom of my return call list with the time of their most recent call. More calls does not mean faster response. My message says I'll return your call ASAP, and I will.

I work in Admissions and our website says to email me. Frankly, this time of year as much as I'd like to chat with every prospective parent, I just don't have time. Yet, if they email me per the instructions on the website, I will answer every single time and schedule a tour. We can chat then.

[Anonymous]

Email them. Seriously, the days can get extremely busy after the holidays and sometimes the blinking red light on the phone goes accidentally unnoticed because, well, everyone uses email. There are also a number of big conferences happening right now so the person may not even be in the office but is checking email. If you don't hear a response after email, stop giving them the benefit of the doubt.

[Anonymous]

Anonymous wrote:

Anonymous wrote:I work in enrollment, and if somebody calls me two or three times before I've been able to return their first call, I put them on the bottom of my return call list with the time of their most recent call. More calls does not mean faster response. My message says I'll return your call ASAP, and I will.

I work in Admissions and our website says to email me. Frankly, this time of year as much as I'd like to chat with every prospective parent, I just don't have time. Yet, if they email me per the instructions on the website, I will answer every single time and schedule a tour. We can chat then.

You can't return a call to schedule a tour? The holier than thou attitude of some of the staff members here! If I am at work and I receive a business call, I return it within a reasonable amount of time. It isn't that complicated and you aren't that busy or that special.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:I work in enrollment, and if somebody calls me two or three times before I've been able to return their first call, I put them on the bottom of my return call list with the time of their most recent call. More calls does not mean faster response. My message says I'll return your call ASAP, and I will.

I work in Admissions and our website says to email me. Frankly, this time of year as much as I'd like to chat with every prospective parent, I just don't have time. Yet, if they email me per the instructions on the website, I will answer every single time and schedule a tour. We can chat then.

You can't return a call to schedule a tour? The holier than thou attitude of some of the staff members here! If I am at work and I receive a business call, I return it within a reasonable amount of time. It isn't that complicated and you aren't that busy or that special.

Not the admissions person, but it's pretty funny that you think that the staff members would have an attitude when you could say the same about a parent who believes that the instructions on the website don't apply to her. Imagine that!

[Anonymous]

OP. I called weeks ago because there was no obvious sign of an email to use. Called about 3 days apart. If someone on the board or head of school only knew. This does not strike me as a school that people are begging to get into. Disappointed but, oh well! Just needed to share with someone.

[Anonymous]

Anonymous wrote:OP. I called weeks ago because there was no obvious sign of an email to use. Called about 3 days apart. If someone on the board or head of school only knew. This does not strike me as a school that people are begging to get into. Disappointed but, oh well! Just needed to share with someone.

If you post the name of the school, a current parent might be able to tell you what's going on.

[Anonymous]

Anonymous wrote:OP. I called weeks ago because there was no obvious sign of an email to use. Called about 3 days apart. If someone on the board or head of school only knew. This does not strike me as a school that people are begging to get into. Disappointed but, oh well! Just needed to share with someone.

My kids went to a small k-8. The admissions "office" was one person. Generally she was very responsive but I wouldn't be surprised if something fell through the cracks every once in a while. Try calling the main office or the head of school's office about the tour. Or as someone else suggested, post the school here and I'm sure someone will be able to help you out. Don't assume they are personally dissing you, or that they don't want you at the school. It's more likely just an oversight of one overworked, underpaid person.