Insurance Cancelled!

Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:how old is your roof?


It probably has 2-3 years before it needs to be replaced. But is it normal for insurance provider to just outright cancel without prior notice or opportunity to replace roof?
so, it’s old. 2-3 years is too close for comfort. Time to replace.


that’s absurd. our roof is well past the supposed replacement timeline and it is completely air tight. We had one leak 10 years ago and nothing since (weathering many big storms). if the insurability standard is “replace everything within arbitrary timelines that have nothing to do with the actual condition,” then I think the state Insurance Commissioner should know that.

Insurance is highly regulated. I find the idea that they can cancel coverage based on aerial surveillance you never consented to, to be highly suspect.


Anecdotal data ^^ and just because everything was OK by your very specific scenario, you do realize overall, and generally speaking, insurance companies get spooked by old roofs or ones that are near the end.

There are also associations with new roofs- some material isn't nearly as combustible (wildfire embers, when it collapses, etc), new material is more hardy against storm and wind damage, and the list goes on.


NP. Unexpectedly cancelling a homeowner’s insurance based on drone footage, with no option to rectify any damage, and with no visible damage, is not normal. And it’s weird that you’re trying to say that it’s normal.


It may not be normal, but it happens. I posted above the same thing happened to me in DC with our back stoop. They said it was “crumbling” and didn’t give us an option to rectify. It was old, and the steps and handrails were intact. If anything, our front stoop was more “crumbly.” We had no idea what they were talking about. I called and they refused any solution. We must have had 14-30 days to find a new provider.
Anonymous
We appealed a cancellation through our state board and won. On a different occasion, we were informed by our insurer that we had to add a railing which they obviously saw on drone or by peering into the yard.
Anonymous
State Farm and AllState withdrew from CA entirely. And that’s responsible based on the risk pool. And many states can’t get flood insurance depending on flood maps. Any coastal location.

I think this is the NEW normal. And it has to be to keep costs reasonable for those of us in on-risky areas. I had a beachfront property in coastal NC and sold it when I saw this start to happen. Let someone more adventurous than me carry the risk….
Anonymous
Anonymous wrote:We received notice that our home insurance is cancelled due to wear on roof, assessed by provider via aerial images. We obtained a copy of the image and there is nothing to our eyes that shows damage / wear. Does having insurance cancelled impact ability to find another provider? Increase in premiums? Will our credit score be impacted by switching to another provider? Is it best to contest cancellation with current provider?


OP - where are you located?
Anonymous
OP here. We’re in the DMV area.
Anonymous
Anonymous wrote:
Anonymous wrote:Why would they cancel you for an old roof instead of just asking you to replace it?


That’s what I want to know!


Are you in Florida? This happened to a family member in Fla.
Anonymous
How does the insurance company know how old a roof is? Just by visual inspection? The roof was on my house when we bought it an nowhere in any paperwork was an age listed that I recall. I asked the seller so I know it was 18 years when we bought and is now 27 on a 30 year roof. I have a roofer clean my gutters 2x a year and he inspects the roof simultaneously. Sometimes things like flashing have had to be replaced. But otherwise I had no plans to replace it unless there’s a problem….
Anonymous
Anonymous wrote:OP here. We’re in the DMV area.


Had you recently switched insurers? I've read about that happening, where someone switches insurers and then not long after the new insurer does an inspection and says they will cancel unless the roof is replaced within _ days.
Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:how old is your roof?


It probably has 2-3 years before it needs to be replaced. But is it normal for insurance provider to just outright cancel without prior notice or opportunity to replace roof?


Yes, it’s normal


Please expound upon this. Homeowner for 40 years and I’ve never heard of this.


Your ignorance doesn’t negate the truth.

Insurers are dropping policy holders for all sorts of reasons these days. Look at Florida.


FL and CA are exceptions. Which other states is this happening?

- dp


Rocky Mountain states as well. Insurers have lost their shirts in CA and are pulling out of any area that has wildfire risk.

OP are you in the DC area or elsewhere?
Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:how old is your roof?


It probably has 2-3 years before it needs to be replaced. But is it normal for insurance provider to just outright cancel without prior notice or opportunity to replace roof?
so, it’s old. 2-3 years is too close for comfort. Time to replace.


that’s absurd. our roof is well past the supposed replacement timeline and it is completely air tight. We had one leak 10 years ago and nothing since (weathering many big storms). if the insurability standard is “replace everything within arbitrary timelines that have nothing to do with the actual condition,” then I think the state Insurance Commissioner should know that.

Insurance is highly regulated. I find the idea that they can cancel coverage based on aerial surveillance you never consented to, to be highly suspect.


Insurance companies often go by age of the roof rather than having to inspect every roof to verify weatherproof security. Insurance companies frequently use an arbitrary age of roofs to determine whether they are willing to underwrite the insurance policy. When you have a decent roof that is older than their age limits, most of the standard underwriting insurance companies will not insure properties with older roofs. When I purchased a house with an older, but still secure roof, I had a difficult time finding an underwriter that would insure it. I called Progressive which had a large number of underwriters and they found me an underwriter to insure the property. The problem was that the premium for this policy was very expensive. I replaced the roof about 9 months after we moved in and was able to change underwriters and get my premium reduced by half.


In many many cases, the insurance company won't know the age of the roof because the owners don't know.
Anonymous
Anonymous wrote:
Anonymous wrote:I will never forgive a certain company (USAA) for Scr#wing me over regarding home insurance. OP please name and shame the company.

USAA still tries to contact me and sell me things and it is a firm NO every time.
huh, we have been very happy with USAA.



USAA doesn’t call people and try to sell them stuff.
Anonymous
Anonymous wrote:OP, involve your local jurisdiction insurance commissioner.


+1. Insurance is regulated industry. If one company is canceling a lot of policies the insurance commission should take note.
Anonymous
Anonymous wrote:OP here. We’re in the DMV area.


outside of the no drone zone?
Anonymous
Anonymous wrote:
Anonymous wrote:OP here. We’re in the DMV area.


outside of the no drone zone?
Thank you for posting this. I had no idea the entire area was a no drone zone. Very interesting.
Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:how old is your roof?


It probably has 2-3 years before it needs to be replaced. But is it normal for insurance provider to just outright cancel without prior notice or opportunity to replace roof?
so, it’s old. 2-3 years is too close for comfort. Time to replace.


that’s absurd. our roof is well past the supposed replacement timeline and it is completely air tight. We had one leak 10 years ago and nothing since (weathering many big storms). if the insurability standard is “replace everything within arbitrary timelines that have nothing to do with the actual condition,” then I think the state Insurance Commissioner should know that.

Insurance is highly regulated. I find the idea that they can cancel coverage based on aerial surveillance you never consented to, to be highly suspect.


Anecdotal data ^^ and just because everything was OK by your very specific scenario, you do realize overall, and generally speaking, insurance companies get spooked by old roofs or ones that are near the end.

There are also associations with new roofs- some material isn't nearly as combustible (wildfire embers, when it collapses, etc), new material is more hardy against storm and wind damage, and the list goes on.


NP. Unexpectedly cancelling a homeowner’s insurance based on drone footage, with no option to rectify any damage, and with no visible damage, is not normal. And it’s weird that you’re trying to say that it’s normal.


+1.
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