For these purposes, that makes no difference. You know this, OP. FFS. |
Then it’s his fault. Stop whining about the salesperson and other vendors. It is not their fault. You got what you agreed to and paid for. |
Op. You can't return custom blinds. |
We have a different work schedules. It was rushed a bit because they had some rebate deadline, so I had my husband sign it while I was at work, I think. With a toddler, I don't know. Hard to stay on top of things. I work 12-hour shifts. |
The options were laid out to you. In the quote. That you/your husband signed. |
Do this. Get what you want because you will be using them every day and it will bug you not to have this feature. Trust me on this. |
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I think it sounds like you were both a little bit to blame. The guy should have had a laptop, entering the order as you went over the specifics. But OP, you should have ensured that the order he submitted was what you wanted. And you certainly should have asked dh to screenshot the quote and sent it to you so you could look at it ASAP. You said yourself he'd be happy with cardboard, you already knew he wasn't going to pay attention to the quote. Because a casual conversation is up to interpretation. And it sounds like there are two different interpretations of what you said you wanted and what he heard.
It sounds like the rep has given you some options to consider. I hope you end up with the blinds you really want. |
More excuses. You and DH should have coordinated better. |
Cardboard stays up longer. |
Chalk it up as an expensive mistake and lesson learned. You won't let this happen again. The blinds company doesn't care about all that. |
Yes. You had a very specific requirement and you abdicated responsibility. Do you generally get overwhelmed and frazzled? Lots of passive voice here. |
The guy should have sat down with her and gone over the specifics. That's just basic sales skills. He didn't try to upsell and knew they were originally looking at shutters. They were both at fault. |
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Well, you're here now.
My best advice if you want to live with it is to put a cafe curtain at the 1/3 or halfway point at the bottom half of the window behind the blinds (closest to the window) so that you can either have the blinds all the way down, or all the way up, with the cafe curtain providing the privacy. I do this for our bathrooms as I never want to see the neighbours homes, I just want sunlight, but when family members come over they close the whole blind as I guess they are worried about clouds/drones seeing them naked? |