So upset custom blinds don't have feature I wanted

Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:Be strong in what you want. Be willing to pay for the mistake, but don’t back down. Women are too worried others think they are mean. Men don’t worry about that. They get what they want.


Please. OP is not going to admit she screwed it up. She’s blaming everyone but herself and hiding behind her husband, and expecting him to fix it.





Op, my husband signed the quote, not me.


For these purposes, that makes no difference. You know this, OP.

FFS.
Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:Be strong in what you want. Be willing to pay for the mistake, but don’t back down. Women are too worried others think they are mean. Men don’t worry about that. They get what they want.


Please. OP is not going to admit she screwed it up. She’s blaming everyone but herself and hiding behind her husband, and expecting him to fix it.





Op, my husband signed the quote, not me.


Then it’s his fault. Stop whining about the salesperson and other vendors. It is not their fault. You got what you agreed to and paid for.
Anonymous
Anonymous wrote:Just return the blinds and get new ones. This isn’t that hard, OP.


Op. You can't return custom blinds.
Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:Be strong in what you want. Be willing to pay for the mistake, but don’t back down. Women are too worried others think they are mean. Men don’t worry about that. They get what they want.


Please. OP is not going to admit she screwed it up. She’s blaming everyone but herself and hiding behind her husband, and expecting him to fix it.





Op, my husband signed the quote, not me.


If the blinds meant so much to you, why didn’t you make sure to look over it before he signed it?


We have a different work schedules. It was rushed a bit because they had some rebate deadline, so I had my husband sign it while I was at work, I think. With a toddler, I don't know. Hard to stay on top of things. I work 12-hour shifts.
Anonymous
Anonymous wrote:
Anonymous wrote:I can see how this was overlooked because you never even considered it was an option but was 'standard' in that type of treatment.

Something similar happened to me with window treatments. I decided to just let it go but it still bothers me.

I have learned from that experience now though. Whenever I am having anything done to my house inside or out I drive the people crazy with my very specific instructions, details and specs and I asked 10000 questions.


I didn't think it was standard. I think what happened is we missed it, my husband and I. I remember specifically having the conversation with the sales person that we will do honeycomb for the very reason that the top can go down. I wish all of the options would have been played out in front of me so I could check each box or see what the sales person was checking. When I got a quote with other companies, that's what they did. They asked me word for word at least two times about every little option.


The options were laid out to you. In the quote. That you/your husband signed.
Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:Either you ordered that type of blind, or you didn't... did you think all blinds automatically had that feature?


I didn't order it myself. He did. This wasn't an online order. I do agree with pp that we should have sat down and gone over each option. It was more of a casual conversation, and then he sent a quote.


He said he would have to eat the cost but he could order them with that feature, and I would have to pay the difference. My husband is too nice. He asked him to install anyway and said we could think on it. The guy is saying after a few days, if we don't like it, he can order new ones. I know what's going to happen. My husband will be fine with them and make it into a big deal if I am not, as if I'll never be happy with any blind. The guy would be pleased with cardboard.


Do this. Get what you want because you will be using them every day and it will bug you not to have this feature. Trust me on this.
Anonymous
I think it sounds like you were both a little bit to blame. The guy should have had a laptop, entering the order as you went over the specifics. But OP, you should have ensured that the order he submitted was what you wanted. And you certainly should have asked dh to screenshot the quote and sent it to you so you could look at it ASAP. You said yourself he'd be happy with cardboard, you already knew he wasn't going to pay attention to the quote. Because a casual conversation is up to interpretation. And it sounds like there are two different interpretations of what you said you wanted and what he heard.

It sounds like the rep has given you some options to consider. I hope you end up with the blinds you really want.
Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:Be strong in what you want. Be willing to pay for the mistake, but don’t back down. Women are too worried others think they are mean. Men don’t worry about that. They get what they want.


Please. OP is not going to admit she screwed it up. She’s blaming everyone but herself and hiding behind her husband, and expecting him to fix it.





Op, my husband signed the quote, not me.


If the blinds meant so much to you, why didn’t you make sure to look over it before he signed it?


We have a different work schedules. It was rushed a bit because they had some rebate deadline, so I had my husband sign it while I was at work, I think. With a toddler, I don't know. Hard to stay on top of things. I work 12-hour shifts.


More excuses. You and DH should have coordinated better.
Anonymous
Anonymous wrote:
Anonymous wrote:I’m so happy I’m not rich. I can’t imagine being this upset about a window shade.


Right? Aluminum foil works just fine.


Cardboard stays up longer.
Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:Be strong in what you want. Be willing to pay for the mistake, but don’t back down. Women are too worried others think they are mean. Men don’t worry about that. They get what they want.


Please. OP is not going to admit she screwed it up. She’s blaming everyone but herself and hiding behind her husband, and expecting him to fix it.





Op, my husband signed the quote, not me.


If the blinds meant so much to you, why didn’t you make sure to look over it before he signed it?


We have a different work schedules. It was rushed a bit because they had some rebate deadline, so I had my husband sign it while I was at work, I think. With a toddler, I don't know. Hard to stay on top of things. I work 12-hour shifts.


Chalk it up as an expensive mistake and lesson learned. You won't let this happen again. The blinds company doesn't care about all that.
Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:Be strong in what you want. Be willing to pay for the mistake, but don’t back down. Women are too worried others think they are mean. Men don’t worry about that. They get what they want.


Please. OP is not going to admit she screwed it up. She’s blaming everyone but herself and hiding behind her husband, and expecting him to fix it.





Op, my husband signed the quote, not me.


If the blinds meant so much to you, why didn’t you make sure to look over it before he signed it?


We have a different work schedules. It was rushed a bit because they had some rebate deadline, so I had my husband sign it while I was at work, I think. With a toddler, I don't know. Hard to stay on top of things. I work 12-hour shifts.


More excuses. You and DH should have coordinated better.


Yes. You had a very specific requirement and you abdicated responsibility. Do you generally get overwhelmed and frazzled? Lots of passive voice here.
Anonymous
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:Be strong in what you want. Be willing to pay for the mistake, but don’t back down. Women are too worried others think they are mean. Men don’t worry about that. They get what they want.


Please. OP is not going to admit she screwed it up. She’s blaming everyone but herself and hiding behind her husband, and expecting him to fix it.





Op, my husband signed the quote, not me.


If the blinds meant so much to you, why didn’t you make sure to look over it before he signed it?


We have a different work schedules. It was rushed a bit because they had some rebate deadline, so I had my husband sign it while I was at work, I think. With a toddler, I don't know. Hard to stay on top of things. I work 12-hour shifts.


More excuses. You and DH should have coordinated better.


Yes. You had a very specific requirement, and you abdicated responsibility. Do you generally get overwhelmed and frazzled? Lots of passive voice here.


The guy should have sat down with her and gone over the specifics. That's just basic sales skills. He didn't try to upsell and knew they were originally looking at shutters.
They were both at fault.

Anonymous
Well, you're here now.

My best advice if you want to live with it is to put a cafe curtain at the 1/3 or halfway point at the bottom half of the window behind the blinds (closest to the window) so that you can either have the blinds all the way down, or all the way up, with the cafe curtain providing the privacy.

I do this for our bathrooms as I never want to see the neighbours homes, I just want sunlight, but when family members come over they close the whole blind as I guess they are worried about clouds/drones seeing them naked?
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