You don't like or agree with my point but that doesn't mean it doesn't make sense. Good customer service means making all your customers welcome. Airlines could: - have some bigger seats that are more expensive but aren't double the price of others. - be clear about seat sizes and distance between seats in the coming process - dont move or rebook people who have chosen a bigger seat for this reason - dont give away extra seats that are purchased for this reason - don't overbook flights - don't charge extra for seat selection Yes that will offload the cost to all customers but might make us all hate the airlines less so in my opinion the correct move. You're probably someone who doesn't want to pay taxes because you like to talk about how 'you built it's while you drive on public roads. A civil society doesn't treat people like lepers. We play more to avoid reverting to that kind of society. |
More disgusting than what has been said about these two people here? You're a POS |
No they were not. The man was not even touching her. The woman's arm was encroaching maybe one inch into the seat. Stop being hyperbolic. |
When I flew a very small commuter airplane I had to be weighed in and so did my luggage to make sure the plane wasn't didn't exceed the maximum load. Tickets should be based on weight. If the airline were flying 100 elementary school kids weighing on average 80 pounds vs. a 100 college football team weighing on average 240 pounds the airline would save plenty of money in fuel costs. The football players should pay more than the small kids. |
They're living their life and I'm living mine. It looks like she has space to me. Certainly enough to not cause a scene and publicly embarrass people for something they are likely already embarrassed about. I would not let anyone wipe their feet on me. That would be purposefully invading my space with the intent to humiliate or harm me. Not inadvertently in a difficult situation. I do consider it part of my job as a decent person to be nice yes. |
They already have a lot of that and/or it won't address the problem. If you want a bigger seat, pay for first class. I travel a lot for work but I know my trip plans many months in advance. First class, when bought far ahead, is the same price as buying economy class a month or two ahead. Seat sizes are easily found on seatguru.com and the airline's website. It's not hidden at all. Seat selection is a value to customers.. they should charge for it if people are willing to pay. Besides, that won't solve the issue if 2 large people traveling together choose to sit in the same row/section. I agree airlines shouldnt' give away extra seats -- I didn't realize this was so common. |
The issue is the two larger adults clearly planned this to either get an empty middle seat or let someone else have the space burden. They should have picked two seats together instead of selfishly putting a stranger in the middle of them. I would have been pissed. I've had it happen and its miserable. She should have handled it better asking for a seat change, but most likely there were not any extra seats. The larger folks should should have put her on the isle and taken the window and middle. |
First class is prohibitively expensive as it currently stands for the vast vast majority of Americans. If you want large people to consistently be able to fly in a bigger seat you need to make it somewhat affordable. Making it a choice between 200 and 1200 isn't reasonable. You have no idea what you're talking about with that plan ahead bs. I travel a lot and no buying your ticket two months in advance does not mean you can buy first class for cheap. If seat sizing was laid out during the seat purchase process and there was an indicator a buyer could choose to note their weight I believe more would choose intelligently. If the system knew their weight they could offer only seats available for their size. This could all happen in the privacy of the flyers home instead of in front of 100 judgy tired stressed out strangers. |
I bet they at least know how to spell aisle since they were clever enough to go for this seat strategy. |
Looking at the video again as the PP having flown 5.5 hours in a window seat these seats look a lot wider than the ones on the flight I was on. I didn’t nearly have as much space as the woman did. And she was a bitch. But so was the nurse. This is mostly on United for not quickly finding a solution. Especially if there were empty seats!! |
If someone pays for 1 seat, they are entitled to exactly 1 seat, not 1.25 or 1.5 seats. If they cannot fit within that 1 seat (with the armrest down) and if they spill over into the adjacent seat in any shape, way, or form, then they should also be required to buy the adjacent seat.
In this particular situation, everyone screwed up. The airline should've re-seated the woman in the middle. The couple should've sat together to give the woman the aisle seat since they were both spilling over into the middle seat and physically infringing on the woman's space. Obviously, the woman shouldn't have been so rude or engaged in name-calling but I can totally understand her frustration. She paid for 1 seat, not .75 or .5 seat. |
The way the blonde complained was stupid and uncalled for, HOWEVER, I get where she is coming from. I can’t stand strangers touching me or my body brushing against them, had I been in her place I would have quietly asked for a replacement seat. I would have opted for another flight rather than such gross body contact with two strangers. Fat people were incredibly rude in booking the aisle and window, I mean who the hell is going to sit in the middle for 5hrs????
Also, the nurse spoke like she walked right out of the projects, she could have handled this with maturity. |
Some people have places to go, things to do, and a schedule to stick to. They can’t use their crystal ball to look into the future, see that they would be wedged between two enormously fat people on the plane (traveling together but refusing to sit together) and just decide to suck up the additional fees (needing to buy a new last minute ticket in most cases) and “opt” for a later flight. The flight attendants let those people board and the gate staff knew there was a passenger seated between them as they were boarding. They should have prevented this entire situation by pulling the PROBLEM people (ie the ones who don’t fit into a standard seat) aside to explain that THEY can’t take this flight and will need to make alternate arrangements (a less full flight, first class, ground travel, etc). It should never have been the woman in the middle who had to deal with it. What if she’d said nothing, as the fat people apparently expected? Then she would have just suffered the entire flight. Wonder how many people have had to do that in the past. Apparently at least two people per week for these passengers alone, since they claim to travel every week and it’s evidently their strategy to force a normal sized person to squeeze between them as if that is even vaguely appropriate behavior. |
+1 My DH and I do this all of the time. Why would you intentionally sit in a middle seat? If the middle seat gets taken then you can switch but if you book a middle seat you will definitely have a middle seat. - frequent flyers, not obese |
Fat-shaming racist scum. You must be the twat from the video. |