Unfortunately, your complaint has very little to do with the article posted. Tier 1 customer support (the most common category of foreign outsourcing) is frequently unskilled labor, not skilled labor. It takes very little IT skill to answer the phone, triage the problem, read a script for common problems and transfer the ticket to Tier 2 support if the cookie-cutter script does not actually fix a problem. That is quite different from the more skilled positions of IT system engineers and system administrators that were laid off in the article and replaced by H-1B temporary visa holders. Most of those positions have very little to do with customer support. |
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That's just Unpatriotic!
Unfortunately I can't boycott Disney because I wouldn't go there anyway even if someone paid me. |
I work in IT, and this is very true. The big high tech company I work for outsources its support (keep the place running), but designs and new projects are done in-house. More and more companies are structuring their IT depts this way. So, yes, first level support will be outsourced. Bigger issues and big projects remain in-house. |
This is not about outsourcing. Americans can compete and beat anyone. This is about your federal government being bought by multi national corporations to provide indentured servants. H1B was originally about best and brightest, now it is largely TATA/HEXAWARE/INFOSY, indian companies, placing Indian children in american jobs, for 6 years and then they go back to India. Hundreds of new jersey based head hunting firms have been created that cater to large multi-national firms to place unix admins, dbas, change management, testers, jobs that can be done by american college graduates, but are now given to Indians to do for much much cheaper, and then replaced. Small firms cannot do this effectively. It is corporate subsidy from fed gov being bought on the cheap in the mid 90s' Obama just let all the Indian wives get a job with the H-4 program so on top of the 600,000 H1Bs there will be another 200,000 H4s taking jobs. Navy Federal, Capital One, Freddie Mac, Fannie Mae, Accenture are all filled with H1Bs from TCS/TATA/HEXAWARE/INFOSYS . Go to the IT department and see who is crowding the tables and conference rooms. |
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If you read this article, you'll understand why the U.S. gov't just approved H-4 visas and continues to encourage H1-B visas.
http://finance.yahoo.com/news/americas-unwanted-ivy-leaguers-flocking-210634992.html The American companies and the American gov't are frightened of the possible loss of Indian employees. They know the sweat of Indian labor is the backbone of corporate America and without it there will be huge backfires in the U.S. economy. Back peddling on the greatness of capitalism, the free market and globalization that America pushed so hard for that we would go to war for it, would be humiliation. |
America has regulations that protect environment, require health care, and labor laws. India and China have none of these. America needs to start fighting a real fight. What is the reason China and India keep exporting their children to America??? |
And it's OUR responsibility to BOYCOT. Just CANCELLED our Disney trip. |
The question you need to be asking is why does America not want American employees? |
| Are we forgetting that disney actually created an additional 70 positions here in the u.s. While doing this? They farmed out unskilled labor. Not much to see here other than something good for the economy. |
I am sure this is sarcasm. The sweat of Indian and other imported labor is only evident because other workers wash more often. |
Great! Now we can go enjoy Disney with fewer chances of meeting crazy right-wingers. |
You can keep hating on Indians all you want.
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IT person here. It goes like this: in IT there are the jobs that require a lot of creativity and a very high skillset, like designing new software.
Then there's the drudgery, like modifying the system that generates monthly bills to put in some new promotion dreamed up by the marketing department. Or the person who checks that the data backups ran OK yesterday. Or the guy who works the graveyard shift because someone needs to be there in case a server goes down. American IT grads generally get the better jobs, not the drudgery. Not only do they understand business needs better (to design good software to match it), but US universities are generally better than foreign universities at teaching the really high-end stuff. Meanwhile, someone needs to do the IT drudgery jobs -- enter H-1Bs. The thing to realize here is there is a major shortage of IT talent at both levels. Heard of people graduating university here with a computer science degree and being unemployed? It's virtually unheard of. All my friends at IT firms have enormous trouble hiring good people. All the software developers I know in this area all earn six-figure salaries, typically in the $150-200k range. Are IT jobs going away, so that the shortage won't be an issue? Nope. If anything, it's going to get worse because our world relies more and more on computers, and I don't see that changing in our lifetimes. At my company, we use US-based people for software design and programming (and pay a pretty penny for them), then non-US people for the drudgework, like restoring data from a backup and so on. |
Disney is much more than their shitty theme parks. If you truly want to boycott disney, cut your cable, don't watch anything on espn, or marvel comics related, or star wars related. |
A lot of the back and middle end stuff is going to get automated out in the next 5-10 years as well. There have been a couple of white papers that show the majority of "IT" spend by non-tech firms (so retailers, banks, etc pretty much any business where IT is not their core function) can be automated and that most of the spend currently goes towards labor. |