Toggle navigation
Toggle navigation
Home
DCUM Forums
Nanny Forums
Events
About DCUM
Advertising
Search
Recent Topics
Hottest Topics
FAQs and Guidelines
Privacy Policy
Your current identity is: Anonymous
Login
Preview
Subject:
Forum Index
»
Jobs and Careers
Reply to "Disney Laid off 250 employees and replacing them with Indian H1-B Visa workers"
Subject:
Emoticons
More smilies
Text Color:
Default
Dark Red
Red
Orange
Brown
Yellow
Green
Olive
Cyan
Blue
Dark Blue
Violet
White
Black
Font:
Very Small
Small
Normal
Big
Giant
Close Marks
[quote=Anonymous][quote=Anonymous]Oh man. People should boycott. Haven't we learned our lesson from outsourcing jobs to India. [b]Nothing is more annoying than getting an Indian guy when you have computer problems or getting an Indian to book an airline ticket.[/b][/quote] Unfortunately, your complaint has very little to do with the article posted. Tier 1 customer support (the most common category of foreign outsourcing) is frequently unskilled labor, not skilled labor. It takes very little IT skill to answer the phone, triage the problem, read a script for common problems and transfer the ticket to Tier 2 support if the cookie-cutter script does not actually fix a problem. That is quite different from the more skilled positions of IT system engineers and system administrators that were laid off in the article and replaced by H-1B temporary visa holders. Most of those positions have very little to do with customer support.[/quote]
Options
Disable HTML in this message
Disable BB Code in this message
Disable smilies in this message
Review message
Search
Recent Topics
Hottest Topics
