WWYD: nail tech cut my toe

[Anonymous]

Anonymous wrote:

Anonymous wrote:Why would you chipping a nail be their fault?

She was probably a nervous wreck watching a foot bleed for 45 minutes. My sympathy with OP here, but also sounds like a horrible day on the job. Never go back to that salon is the best and simplest solution for all involved. Get the wound looked at.

+1 You are absolutely not going to get satisfaction from the salon. They’ll probably offer to repair the gel nail. Once you find a decent nail place and operator, have a standing appointment with him/her so you don’t get rough randos.

[Anonymous]

Anonymous wrote:

Anonymous wrote:I’m betting PP just goes in for a special event or something.

Yeah but all they're doing is painting on a color she has at home?

Yup. I go because I'm with friends or whatever and they all want to get pedis
But I do like it because the techs do a MUCH better job than I do, plus the patience, two coats, etc. It's a nice treat. I should treat myself more often, actually.
But I never let them cut. Works great for me!

[Anonymous]

Tell them to push not cut your cuticles.

Germs can be spread through their equipment

[Anonymous]

Anonymous wrote:I went to a very fancy NW DC nail place that advertises as non-toxic, and during the pedicure the nail tech made my foot bleed twice -- once she clipped my toe, another time she used the pumice stone so rough on the kin of my ankle it started bleeding.

She did not even notice and I had to draw her attention to it and ask for a bandaid.

I was pretty taken aback, she seemed not to care at all. I didn't see the point in talking to management. I would never want to go back even if they offered me a free service.

Now I go to the typical nail salon that's less fancy and I haven't had a problem. knock wood.

Similar situation here. Fancy place. I paid a lot hoping for a better job and cleaner equipment. I had a cuticle that got badly cut after I asked for no cuticle trimming and it was bleeding the entire rest of the time during my pedicure. I could see the technician visibility panicking and at one point she disappeared for a long time, presumably to figure out what do to with her supervisor. I pointed it out to her and she half heartedly apologized but blew me off and did a terrible job on the polish. I left an honest review that I felt would help others because the place seemed like it would be nice but it wasn’t. The techs at my little local strip mall place were a million times more skilled at both nails and communication.

The manager of the salon called, emailed and texted telling me all the things they would give me for free if I removed my review. I said that my review was accurate and I thought the situation was important for other prospective customers to know about. She was furious and tried to interfere with my online review and left weird comments in response. I added a review discussing her aggressive pushback in response to my review and never went back.

Now I do my pedicures at home. Except one a year when I go to one salon in NYC that pays a living wage and has really great sanitation and highly skilled techs.

[Anonymous]

OP what do you want to achieve?

[Anonymous]

The salon needs feedback about what happened. If she doesn’t speak up then how will the nail tech ever get better?

Ideally, she should’ve spoken up on the spot, but she didn’t so this is the time to go back and talk to them about the cut on the toe.

People are so scared to speak up, but this is why things don’t get better. I’m certain this nail tech has cut many other women but she won’t get a better if people don’t start saying something.

[Anonymous]

At this point, I would let it go. If I were going to bring it up, I would have done so before I left the salon. If you do go back, ask for specific staff members so that you won’t get this nail tech again. Also, in your place, I probably would have pointed out the mole — maybe more than once, before and while the nail tech was working on my foot. You shouldn’t have to do this, but I’d feel better pointing out anything nonstandard that might warrant more care or specific attention and treatment. Just something to consider doing in the future.

[Anonymous]

At the place I go to, they let you buy a set of an equipment and that’s all they use on you. The baths are lined in new plastic and the techs wear gloves. Knock on wood but no issues.

I also like my nails cut short. I cut them myself always and ask them to file only.

That sounds awful, OP, sorry!

[Anonymous]

I thought they disinfect all the tools - the nail techs open up a pack each time? Are they not clean?!

[Anonymous]

Remove the mole. What are you keeping it for?

[Anonymous]

If they are this cavalier with your blood, I fear they are that way with others.

This place sounds filthy.

[Anonymous]

Anonymous wrote:

Anonymous wrote:Last Friday I went to my regular nail salon. I got a nail tech who I had never had before, although I see her there all the time. I have a raised mole on one of my toes and she cut part of it along with nearby skin while she was looking away instead of paying attention to what she was supposed to be cutting (nails/cuticles). It hurt a lot and bled for the rest of the pedicure. After we finished the pedi I moved over to the mani area and she worked on my fingernails for about 10 minutes, then when I came back from washing my hands, she started doing something with my toes. I figured she was checking the polish but looked down and there was quite a bit of blood on my shoe (this was at least 45 mins after the cut, just to show how much it was bleeding).

She was apologetic, but I was surprised when I was still charged full price. Then, last night one of my fingernails chipped -- just 2 days after a gel manicure. I have a big scab on my toe, a chipped fingernail, and overall my nails just don't look that great. Normally I'm a big fan of letting it go but I'm really bothered by all this.

I'm hesitant to say anything because 1) I don't want to get someone in trouble and 2) I go there all the time. But I feel like the situation was handled very poorly and I'm not even sure if she disinfected the cut.

WWYD? (And yes, I am a pushover in certain situations.)

1.) Go someplace else, this place doesn't know what they are doing.

2.) Get some real problems.

Hello BFF!

[Anonymous]

Anonymous wrote:You could do a Telehealth call and request an antibiotic, just in case. I would be really worried if there was that much blood.

You should call the manager And, next time, go elsewhere if you don't want the awkward encounter of having to avoid this tech.

Also - were your shoes ruined?

Blood is actually good. It flushes bacteria out.

[Anonymous]

make sure you dont get infected! Soak in warm salt water & use neosporin. If it gets red or enflamed go to urgent care for antibiotics.

[Anonymous]

Anonymous wrote:

Anonymous wrote:OP here - any recommendations for a quality nail salon in Alexandria?

Ugh, I'm in Alexandria and the last time I went to my regular place at the top of my street in north Old Town, I got a different person and she dug around in the area between my skin and nail on my big toe, which hurt like hell. I stopped her but my toe still swelled up for a few days. So, no, no recs from me.

I would recommend either finding an individual licensed nail tech (like at salon lofts or something) or going outside VA. It will be more expensive, but you get what you pay for. Licensing for nail techs varies by state; Virginia allows “interns”. Ie rather than going to beauty school, people can become a tech and “train” or work under someone who has a license. As a result, many salon workers are not properly trained in best practice. Source: my SIL is a nail tech… never went to beauty school and works in a typical nail salon.