Is it okay to ask for new pizzas if a restaurant automatically uses

[Anonymous]

I think you should have made the request when you ordered, OP. I don't think the restaurant owed you free replacement pizzas. It sounds rude and entitled to me that you would think that they would when you didn't specify the requests in the first place.

[Anonymous]

You should not order from there if your kids do not like it. Go with one of those places the kids like - Domino’s, Papa John’s, etc.

They will not resell the pizza.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:garlic oil (?) and/or Parmesan cheese? As in, that’s just the signature way they make all of their pizzas. Happened last night. Didn’t realize until we got in the car and it immediately reeked of garlic and Parmesan, which the kids won’t eat. I’m assuming we’re not the only family with an aversion to that on our pizza? I felt terrible going back in and requesting new and was worried the cooks would be ticked off.

Why would they care? You didn't ask for free new pizza, did you?

I did. I immediately gave the bartender a $5 tip and told her our kids had an aversion to parmesan and the oil. She offered me a free cocktail while I waited, so I don't think she was upset, but I felt awful for the cooks. It also seemed like it was a common request to not have pizzas finished how they finish them (oil and parm cheese). But it was our first time getting pizzas at this place near our kids' sporting event, so we had no prior experience to know to do that.

Five whole dollars?
Is it 1985?

[Anonymous]

That's absurd to expect a new one because of preferences. If it was made wrong, yes, but not because you didn't ask what was on it.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:garlic oil (?) and/or Parmesan cheese? As in, that’s just the signature way they make all of their pizzas. Happened last night. Didn’t realize until we got in the car and it immediately reeked of garlic and Parmesan, which the kids won’t eat. I’m assuming we’re not the only family with an aversion to that on our pizza? I felt terrible going back in and requesting new and was worried the cooks would be ticked off.

Why would they care? You didn't ask for free new pizza, did you?

I did. I immediately gave the bartender a $5 tip and told her our kids had an aversion to parmesan and the oil. She offered me a free cocktail while I waited, so I don't think she was upset, but I felt awful for the cooks. It also seemed like it was a common request to not have pizzas finished how they finish them (oil and parm cheese). But it was our first time getting pizzas at this place near our kids' sporting event, so we had no prior experience to know to do that.

Did you not read the menu description? Was the secret sauce not mentioned? This is not quite adding up. A pizza on a busy Friday night will take a long time. How long did you wait at the bar for brand new pizzas?

No we didn’t read a menu because we placed the order for 2 cheese pizzas to-go over the phone. But I did just check the online menu and also their online ordering platform and there is no mention anywhere the pizzas are finished with those items.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:garlic oil (?) and/or Parmesan cheese? As in, that’s just the signature way they make all of their pizzas. Happened last night. Didn’t realize until we got in the car and it immediately reeked of garlic and Parmesan, which the kids won’t eat. I’m assuming we’re not the only family with an aversion to that on our pizza? I felt terrible going back in and requesting new and was worried the cooks would be ticked off.

Why would they care? You didn't ask for free new pizza, did you?

I did. I immediately gave the bartender a $5 tip and told her our kids had an aversion to parmesan and the oil. She offered me a free cocktail while I waited, so I don't think she was upset, but I felt awful for the cooks. It also seemed like it was a common request to not have pizzas finished how they finish them (oil and parm cheese). But it was our first time getting pizzas at this place near our kids' sporting event, so we had no prior experience to know to do that.

Five whole dollars?
Is it 1985?

$5 to hand me pizzas on top of the $4 I already tipped on the pickup.

[Anonymous]

Anonymous wrote:Wait - so DID you go back in and ask for new pizzas? And what was their reaction?

No problem and offered a free cocktail or soda while I waited.

[Anonymous]

No, it’s definitely not ok. Not a close call either. I don’t know what to say, op. Do better!

[Anonymous]

OP— How many times have you asked to speak to a manager/supervisor in the past month?

[Anonymous]

Why isn’t your first reaction to teach your kids to appreciate good food? If you really asked for replacement pizzas, I’m beyond embarrassed for you.

[Anonymous]

Why are you asking if it's ok? You clearly think it is and you did it anyway. I don't believe any of this anyway.

[Anonymous]

Wow. I would pay extra for garlic and park, especially in DC, the town of shitty pizza.

Buy some Elio’s for the kids and keep the pizza.

[Anonymous]

Anonymous wrote:If you have a credit card you can get all the new pizzas you want. It’s okay if the chef gets offended about you not liking garlic oil!

This. No, you’re not getting it for free, but yes,you can buy new pizzas.

[Anonymous]

Anonymous wrote:

Anonymous wrote:Wait - so DID you go back in and ask for new pizzas? And what was their reaction?

No problem and offered a free cocktail or soda while I waited.

Absurd. About a 25-50% chance you and your kids ate bodily fluids, but hey, you left feeling like you “won,” so really, that’s what’s important.

[Anonymous]

Absolutely not okay to ask for free pizzas because of your mistake. Absolutely unbelievable entitlement to make a restaurant lose money because you messed up. And then act like a $5 tip for them being so gracious to give you FREE FOOD is just gross. You’re gross OP.